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Problem micro SD slot

 
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korgpask
Senior Member


Joined: 15 Aug 2013
Posts: 351

PostPosted: Thu Nov 05, 2015 1:17 pm    Post subject: Problem micro SD slot Reply with quote

I have a problem with microSD card.
Korg does not recognize it.
The PC is working properly.
FAT32 format is correct.
Korg format function failed.
The same micro SD reader in the USB Front working properly.
Format the USB connection is correct.
Insert Micro SD card into a micro SD slot and problems. Micro SD is not available!
I want to reinstall the OS. Which can be downloaded ??
Maybe it corrects the problem.
The fault is in the system is not in a micro SD card.


Please help.
OS download is not available anywhere!
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Thoraldus
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Joined: 28 Nov 2010
Posts: 2061
Location: Rocky Mountains - SE IDaho

PostPosted: Thu Nov 05, 2015 2:15 pm    Post subject: Re: Problem micro SD slot Reply with quote

korgpask wrote:
I have a problem with microSD card.
Korg does not recognize it.
The PC is working properly.
FAT32 format is correct.
Korg format function failed.
The same micro SD reader in the USB Front working properly.
Format the USB connection is correct.
Insert Micro SD card into a micro SD slot and problems. Micro SD is not available!
I want to reinstall the OS. Which can be downloaded ??
Maybe it corrects the problem.
The fault is in the system is not in a micro SD card.


Please help.
OS download is not available anywhere!


Isn't the OS on the DVD that came with the PA4X?
_________________
”It’s easy to play any musical instrument: all you have to do is touch the right key at the right time and the instrument will play itself.”

Johann Sebastian Bach

----------------------------------------------
Rick Stirling - Retired Electrical Engineer - Erstwhile Photographer
Korg Kronos2, Casio MZ-X500, PA600, AKAI MPD32, M-Audio Oxygen 25, ZOOM H6, Cakewalk Sonar
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angelitto
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Joined: 27 Jun 2015
Posts: 244

PostPosted: Thu Nov 05, 2015 2:45 pm    Post subject: Reply with quote

MicroSD is not for data transfer. Use an USB Stick fot that. MicroSD is only for dongle keys. If u have an encripted set, u can put there a dongle key.
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korgpask
Senior Member


Joined: 15 Aug 2013
Posts: 351

PostPosted: Thu Nov 05, 2015 6:50 pm    Post subject: Reply with quote

On the supplied DVD, the system is not!
On DVD is only manual and USB MIDI driver.
On the Korg Pa900, Korg and Pa3X LE Pa4X micro SD slot is functionally unlocking positioning or as an additional memory expansion. !!
This feature let's worked about 17 days.
Today it stopped working.
It can not be repaired in the home conditions.
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AntonySharmman
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Joined: 16 Oct 2010
Posts: 3598
Location: Hellas

PostPosted: Thu Nov 05, 2015 7:59 pm    Post subject: Re: Problem micro SD slot Reply with quote

Thoraldus wrote:
Isn't the OS on the DVD that came with the PA4X?

That's true , customers Pa3X official DVD do not include OS ...
Very weird ... and the only Korg keyboard ever that this happens ...
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Keyboards : Steinway-D, Kronos X, Pa5X 76, Pa4X 76, Montage M7 , Roland-XV88, Emu3,Emax II,Synclavier II,Yamaha DX Series, ΟΒ-8V
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Thoraldus
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Joined: 28 Nov 2010
Posts: 2061
Location: Rocky Mountains - SE IDaho

PostPosted: Thu Nov 05, 2015 8:20 pm    Post subject: Re: Problem micro SD slot Reply with quote

AntonySharmman wrote:
Thoraldus wrote:
Isn't the OS on the DVD that came with the PA4X?

That's true , customers Pa3X official DVD do not include OS ...
Very weird ... and the only Korg keyboard ever that this happens ...


I have a good idea why Antony. The OS is still pretty volatile right up to the first shipments, and the DVD's have to be made well in advance of the 1st shipments so they don't have the opportunity to put the production OS on the 1st DVDs. My PA600 came with the OS on the DVD, but I bought it 6 months after the 1st product shipped.
_________________
”It’s easy to play any musical instrument: all you have to do is touch the right key at the right time and the instrument will play itself.”

Johann Sebastian Bach

----------------------------------------------
Rick Stirling - Retired Electrical Engineer - Erstwhile Photographer
Korg Kronos2, Casio MZ-X500, PA600, AKAI MPD32, M-Audio Oxygen 25, ZOOM H6, Cakewalk Sonar
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korgpask
Senior Member


Joined: 15 Aug 2013
Posts: 351

PostPosted: Thu Nov 05, 2015 9:07 pm    Post subject: Reply with quote

The operating system is not yet anywhere even on the official site.

www.korg.com ?? download only manual. OS ???? no
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Thoraldus
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Joined: 28 Nov 2010
Posts: 2061
Location: Rocky Mountains - SE IDaho

PostPosted: Thu Nov 05, 2015 9:14 pm    Post subject: Reply with quote

korgpask wrote:
The operating system is not yet anywhere even on the official site.

www.korg.com ?? download only manual. OS ???? no


That's not unusual. It takes some time for these things to percolate up through the system and get approved for release. Could also mean there is a priority update making it's way through the system.
_________________
”It’s easy to play any musical instrument: all you have to do is touch the right key at the right time and the instrument will play itself.”

Johann Sebastian Bach

----------------------------------------------
Rick Stirling - Retired Electrical Engineer - Erstwhile Photographer
Korg Kronos2, Casio MZ-X500, PA600, AKAI MPD32, M-Audio Oxygen 25, ZOOM H6, Cakewalk Sonar
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korgpask
Senior Member


Joined: 15 Aug 2013
Posts: 351

PostPosted: Thu Nov 05, 2015 10:30 pm    Post subject: Reply with quote

photo 1:
micro sd reader in the USB front. Format OK, so available.
http://www.korgpa.sk/pa4x/picture1.jpg

photo 2:
micro SD card is inserted in the microSD slot. Access denied. Card contents unavailable. Data in the computer are displayed correctly. In other zariadeniech card is working properly.
In Pa4X card unavailable
http://www.korgpa.sk/pa4x/picture2.jpg


photo 3:
Formatting microSD card Pa4X.
Result unsuccessful.
Formatting the card has taken place. unsuccessful
http://www.korgpa.sk/pa4x/picture3.jpg


micro SD card is in order.
This happens with all cards.
Using Micro SD card in my case is therefore not possible.

Does anyone have an idea to solve this problem ??

thank you


Last edited by korgpask on Thu Nov 05, 2015 10:35 pm; edited 1 time in total
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Thoraldus
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Joined: 28 Nov 2010
Posts: 2061
Location: Rocky Mountains - SE IDaho

PostPosted: Thu Nov 05, 2015 10:34 pm    Post subject: Reply with quote

korgpask wrote:
photo 1:
micro sd reader in the USB front. Format OK, so available.
http://www.korgpa.sk/pa4x/picture1.jpg

photo 2:
micro SD card is inserted in the microSD slot. Access denied. Card contents unavailable. Data in the computer are displayed correctly. In other zariadeniech card is working properly.
In Pa4X card unavailable
http://www.korgpa.sk/pa4x/picture2.jpg


photo 3:
Formatting microSD card Pa4X.
Result unsuccessful.
Formatting the card has taken place. unsuccessful

http://www.korgpa.sk/pa4x/picture3.jpg


Any chance you have a pre-production unit. Where was it purchased from? A dealers floor model???
_________________
”It’s easy to play any musical instrument: all you have to do is touch the right key at the right time and the instrument will play itself.”

Johann Sebastian Bach

----------------------------------------------
Rick Stirling - Retired Electrical Engineer - Erstwhile Photographer
Korg Kronos2, Casio MZ-X500, PA600, AKAI MPD32, M-Audio Oxygen 25, ZOOM H6, Cakewalk Sonar
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korgpask
Senior Member


Joined: 15 Aug 2013
Posts: 351

PostPosted: Thu Nov 05, 2015 10:39 pm    Post subject: Reply with quote

Factory restoration tool - problem persists.


some days it worked without problems. Everything was fine.
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Thoraldus
Platinum Member


Joined: 28 Nov 2010
Posts: 2061
Location: Rocky Mountains - SE IDaho

PostPosted: Thu Nov 05, 2015 10:41 pm    Post subject: Reply with quote

korgpask wrote:
Factory restoration tool - problem persists


Let your dealer take care of it.
_________________
”It’s easy to play any musical instrument: all you have to do is touch the right key at the right time and the instrument will play itself.”

Johann Sebastian Bach

----------------------------------------------
Rick Stirling - Retired Electrical Engineer - Erstwhile Photographer
Korg Kronos2, Casio MZ-X500, PA600, AKAI MPD32, M-Audio Oxygen 25, ZOOM H6, Cakewalk Sonar
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Paolo@Korg
Korg Italy


Joined: 07 Dec 2002
Posts: 1090

PostPosted: Tue Nov 10, 2015 10:50 am    Post subject: Reply with quote

Dear korgpask,

We did some additional tests, and all the microSD cards we tried did work fine. They were formatted and immediately recognized. Here are some points to stress out:

- NEVER insert a microSD card while the instrument is turned on. This might eventually break the card and the internal reader.

- Be sure to try with different models and brands, and see what happens. We tried with the most common brands, but there are many on the market.

Please see my private message. Knowing the serial number will help us track back the hardware.

Best regards,
Paolo
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