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I can not boot Korg pa4x instrument: hard reset is it exist?
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tonsy
Full Member


Joined: 24 Feb 2009
Posts: 103
Location: indonesia

PostPosted: Tue Jan 12, 2016 4:35 pm    Post subject: Reply with quote

im having this problem too after updating last os ...help plis
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arsalan0098



Joined: 05 Jan 2016
Posts: 4

PostPosted: Sun Jan 17, 2016 8:47 am    Post subject: Paolo Reply with quote

hi Paolo
plz help . no one else can help me i think

Paolo plzzzzzzzzzzzzzzzzzz
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Paolo@Korg
Korg Italy


Joined: 07 Dec 2002
Posts: 1059

PostPosted: Sun Jan 17, 2016 1:56 pm    Post subject: Reply with quote

Arsalan, if the reset file I sent you didn't work, I fear there is something else. May you please contact the shop, or a service center?

Paolo
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arsalan0098



Joined: 05 Jan 2016
Posts: 4

PostPosted: Sun Jan 24, 2016 7:03 am    Post subject: New os Reply with quote

Hi
Do any one know when new os will release ???
I still cant boot pa4x.
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galambjozsef
Junior Member


Joined: 23 Dec 2015
Posts: 50
Location: Hungary

PostPosted: Sat Jan 30, 2016 9:42 am    Post subject: KORG Pa4x (61) (pa4x_std_v111_os_reset_nopcm.pkg) Reply with quote

I'm looking for the following files.

- 1 - INSTALL “Maintenance_service_resize_partitions_1.pkg”
- 2 - INSTALL “Z110A_Maintenance_service_2.pkg”
- 3 - INSTALL “pa4x_std_os_res_v1_0_2.pkg”
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ramm1



Joined: 20 Feb 2016
Posts: 1

PostPosted: Sat Feb 20, 2016 1:34 pm    Post subject: Reply with quote

Dear Mr.Paolo

I'm having same issue here.


Korg
Pa4X
PROFESSIONAL ARRANGER

OS Version: 1.1.1 (Dec 23 2015)

Thanks in advance
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RM-Media
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Bescki
Senior Member


Joined: 03 Feb 2007
Posts: 250
Location: Kosova

PostPosted: Mon Feb 22, 2016 1:53 pm    Post subject: Reply with quote

I think, we have to wait the next UPDATE

Last edited by Bescki on Mon Feb 22, 2016 6:43 pm; edited 1 time in total
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mintjamman
Platinum Member


Joined: 11 Oct 2015
Posts: 629
Location: London, United Kingdom

PostPosted: Mon Feb 22, 2016 5:20 pm    Post subject: Reply with quote

With all respect to Paolo I think that for the users here who are using or intend on using the Pa4x for Live Stage work we need to know what this problem is, as there are a number of instances now documented where the Product has failed to boot what is the situation ?

1. Do Korg know what is causing this issue ?

2. Does effect only certain Pa4x with certain OS version ?

3. or is it a epidemic fault that could happen to ANY Pa4x ?

4. Does Korg have a fix for it ?

Personally I am getting to the stage once my Flightcase arrives, I want to use the Pa4x on stage but this makes me very apprehensive and as has been already muted having another one does not even Guarantee immunity from whatever this issue is.

Paolo can you please throw some light here ? Smile
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Bescki
Senior Member


Joined: 03 Feb 2007
Posts: 250
Location: Kosova

PostPosted: Thu Feb 25, 2016 3:13 pm    Post subject: pa4x 1.1.3 Reply with quote

Pa4X/System Update
Version:1.1.3
Date:2016.02.25


Boot problem fix

download link: http://www.korg.com/us/support/download/software/0/516/2634/


Good Luck!
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taletdk
Junior Member


Joined: 28 Oct 2007
Posts: 75
Location: Macedonia

PostPosted: Tue May 14, 2019 7:01 pm    Post subject: Reply with quote

my friend having the same problem. If possible, i'd like to know about the solution.

Paolo, send me a personal message if possible please!
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Trajche TALE Dimitriev

Korg PA4X-61K, Shure Beta 87A, Shure Beta 58A, Shure KSM-8, Midas MR-18, ZOOM H2N
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Korghelper
Junior Member


Joined: 26 Jul 2017
Posts: 53

PostPosted: Tue May 14, 2019 7:19 pm    Post subject: Reply with quote

taletdk wrote:
my friend having the same problem. If possible, i'd like to know about the solution.

Paolo, send me a personal message if possible please!


If Paolo has anything to communicate on this issue, I think we ALL deserve to hear it... Twisted Evil
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karmathanever
Platinum Member


Joined: 12 Jan 2004
Posts: 8509
Location: Australia (Oz !!)

PostPosted: Wed May 15, 2019 2:37 am    Post subject: Reply with quote

Quote:
If Paolo has anything to communicate on this issue, I think we ALL deserve to hear it...

Despite Paolo's kind involvement, Korg forums is not a vehicle for communication with Korg Italy - ideally, you need to contact them directly or via your distributor.

Cheers Very Happy
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Korg:------- PA4X-76, Kronos-61, WaveDrum Global
Roland:---- Integra-7
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Last edited by karmathanever on Sun May 19, 2019 2:12 pm; edited 1 time in total
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taletdk
Junior Member


Joined: 28 Oct 2007
Posts: 75
Location: Macedonia

PostPosted: Sat May 18, 2019 12:04 pm    Post subject: Reply with quote

In previous posts Paolo wrote that he sent a private message to solve the problem. That's why I mentioned him. Did any of the users have a similar problem and how did they solve it?
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Trajche TALE Dimitriev

Korg PA4X-61K, Shure Beta 87A, Shure Beta 58A, Shure KSM-8, Midas MR-18, ZOOM H2N
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Korghelper
Junior Member


Joined: 26 Jul 2017
Posts: 53

PostPosted: Sat May 18, 2019 8:32 pm    Post subject: Reply with quote

Korg only sending the solution out in private communiques is not exactly confidence inspiring...

Personally, I find it more damaging to a company's reputation to obscure and ignore public acknowledgement of faults than to confess there's an issue, make the fix public (and detail under what circumstances the fix may and may not work) and be open about the mistake.

Private, secret communication with just a few customers while the rest are left in the dark doesn't exactly inspire confidence for how future issues are going to be handled.

If there's a fix, if there's an answer to why some units are malfunctioning and some aren't, the best solution is for us all to know about it.
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musiccankill
Platinum Member


Joined: 30 May 2010
Posts: 567
Location: Greece

PostPosted: Sun May 19, 2019 12:31 am    Post subject: Reply with quote

This post is way too old and the problem back then was not related to using the keyboard..
A small amount of keyboards got affected by a boot loop/black screen (as far as i remember) situation right after updating to the firmware update that was online for little time..They fixed the bug almost immediately and replaced the firmware so they sent the solution privately to anybody that had the chance to use the buggy update to save them time going to the distributor to resolve it under warranty..
It has nothing to do with current bugs!
What it was , was a factory reset pkg (there were only pkg models back then) which was just getting the keyboard out of boot loop..
You can now do the exact same thing with the full 2.0 factory reset package so you should try that!!!
Inform us if it solved your problem , else please describe the problem you have so we can try to help better!!
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~~~The best keyboard for any player is the one that fits his/her needs!~~~

Korg keyboards owned now: pa4x, pa700, pa300, havian30, krome
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