Korg Forums Forum Index Korg Forums
A forum for Korg product users and musicians around the world.
Moderated Independently.
Owned by Irish Acts Recording Studio & hosted by KORG USA
 
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Korg Kronos (1st gen)- PROG Button Issue
Goto page 1, 2  Next
 
Post new topic   Reply to topic    Korg Forums Forum Index -> Korg Kronos
View previous topic :: View next topic  
Author Message
justcall.zipt



Joined: 16 May 2017
Posts: 6

PostPosted: Tue May 16, 2017 11:45 pm    Post subject: Korg Kronos (1st gen)- PROG Button Issue Reply with quote

I have a Kronos 1st Gen and the PROG or Program button is not functioning right. When I press PROG it goes to GLOBAL for some reason. I checked the inside of the Kronos and no indication of any physical damage. I even resoldered and interchange the tact switch and still resulting to the same issue.

Can any body help or suggest what to do? I have upgraded also and no luck.

See video to see whats going on:
https://www.youtube.com/watch?v=rXaaVX79uv8
Back to top
View user's profile Send private message Send e-mail
GregC
Platinum Member


Joined: 15 May 2002
Posts: 9451
Location: Discovery Bay (San Francisco Bay Area)

PostPosted: Wed May 17, 2017 2:13 am    Post subject: Reply with quote

what a miserable problem.

Did you power down and duplicate it ?

I think you have to bring it in for service. Appears to be a faulty button/connection.

do you have history with this Kronos ? if so, did the problem just occur ?
_________________
Kronos 88. MODX8
Achieve your musical dreams Smile
https://soundcloud.com/user-898236994
Back to top
View user's profile Send private message Send e-mail
justcall.zipt



Joined: 16 May 2017
Posts: 6

PostPosted: Wed May 17, 2017 2:35 am    Post subject: Reply with quote

Thank you for replying GregC.

I even have updated the software up to 3.1.2 and same result and it is frustrating.

I haven't used this for a while (about 2years) and then when I am trying it now this happened. This is just in the room all throughout those 2 years.
Back to top
View user's profile Send private message Send e-mail
Liviou2004
Platinum Member


Joined: 20 Feb 2017
Posts: 1150
Location: France

PostPosted: Wed May 17, 2017 7:42 am    Post subject: Reply with quote

Hello,

Or it is a software issue, or a hardware one.
If a soft issue, perhaps you could try to reload your factory configuration (with the first system) and see what appens.
If it doesn't work, the button will have to be replaced.
Back to top
View user's profile Send private message
GregC
Platinum Member


Joined: 15 May 2002
Posts: 9451
Location: Discovery Bay (San Francisco Bay Area)

PostPosted: Wed May 17, 2017 12:27 pm    Post subject: Reply with quote

justcall.zipt wrote:
Thank you for replying GregC.

I even have updated the software up to 3.1.2 and same result and it is frustrating.

I haven't used this for a while (about 2years) and then when I am trying it now this happened. This is just in the room all throughout those 2 years.


as far as root cause, maybe some moisture/dust worked its way into that button area.

I recall having a Triton, and over time ( +8 years) some of the buttons worked inconsistently.

I think you should bring it to service.
_________________
Kronos 88. MODX8
Achieve your musical dreams Smile
https://soundcloud.com/user-898236994
Back to top
View user's profile Send private message Send e-mail
KK
Platinum Member


Joined: 13 Oct 2016
Posts: 1422

PostPosted: Wed May 17, 2017 12:42 pm    Post subject: Reply with quote

Hi justcall.zipt,

For example, if the Kronos was stored vertically on one side during storage, once you replace it horizontally it could loosen a connector inside. Could also be a tiny bit of oxidation, etc. I would check/move all connectors to the faulty button PCB to see if it helps.
Back to top
View user's profile Send private message
aron
Platinum Member


Joined: 27 Jan 2011
Posts: 1549
Location: Hawaii

PostPosted: Wed May 17, 2017 6:30 pm    Post subject: Reply with quote

Yeah, probably hardware. My SY99 is completely screwed up - all the buttons are intermittent from storing it on the wall.
_________________
Korg Kronos, RD-88, Yamaha VL1, Deep Mind 6, Korg Kross, author of unrealBook for iPad.
Back to top
View user's profile Send private message Visit poster's website
spaceman3
Platinum Member


Joined: 25 Jan 2015
Posts: 520

PostPosted: Wed May 17, 2017 10:13 pm    Post subject: Reply with quote

I dont know if what im about to say is what is wrong in this case.
I had a KORG KARMA that after about ten years, pad 1 was not working right.
Sometimes it wouldnt trigger, and sometimes it would trigger pad 4.

Sprayed one shot of DeoxIt D5 into the pad.
Pressed the pad about 40 times.
Turned the synth back on and the pad was fixed.
Back to top
View user's profile Send private message
Geoff Flynn
Full Member


Joined: 04 Jun 2016
Posts: 145

PostPosted: Wed May 17, 2017 10:34 pm    Post subject: Reply with quote

spaceman3 wrote:
I dont know if what im about to say is what is wrong in this case.
I had a KORG KARMA that after about ten years, pad 1 was not working right.
Sometimes it wouldnt trigger, and sometimes it would trigger pad 4.

Sprayed one shot of DeoxIt D5 into the pad.
Pressed the pad about 40 times.
Turned the synth back on and the pad was fixed.


This ^

My first attempt would be to open Kronos up and try a few sprays of contact cleaner. Won't do any harm and could save you some money.
_________________
Korg Oasys 76, Korg Kronos 2 61, Korg Wavestation EX, Roland Jupiter X, 2 x Roland A800 Pro, Yamaha SY77, MacBook Pro Retina 15-inch Core i7 2.7GHz 16GB / 768GB, MainStage 3, Cymatic uTrack24, Samson S Patch, U-PHORIA UMC404HD Audio interface, Yamaha MG16XU mixer
Back to top
View user's profile Send private message
KK
Platinum Member


Joined: 13 Oct 2016
Posts: 1422

PostPosted: Thu May 18, 2017 2:19 am    Post subject: Reply with quote

On the video, you can also see that the short or ground feedback goes through the Bank I-A switch. Check all wires and connectors going to the KLM-3004 PCB. I would also shoot it thoroughly with pressured air to remove any dirt that could be causing the problem. If you are lucky, it's just that. Contact cleaner is a good idea too.
Back to top
View user's profile Send private message
justcall.zipt



Joined: 16 May 2017
Posts: 6

PostPosted: Thu May 18, 2017 4:12 am    Post subject: Reply with quote

Hi everybody... thank you for replying as it gave me some idea.

Liviou2004= I h ave tried loading the factory configuration by following this: https://www.youtube.com/watch?v=RcGYbmyPksY and no luck...

GregC= im thinking about bringing it to service... just hesitant as it takes a long time here in the Philippines...

KK= it was stored horizontally... I guess I need to check the inside again and look more carefully for anything...

aron/spaceman3/Geoff Flynn= I havent tried spraying with contact cleaner... I will do just that this weekend...

KK= thats a good observation... I will thoroughly check the PCB board... is the KLM-3004 PCB the board for the MODE BUTTONS?
Back to top
View user's profile Send private message Send e-mail
Liviou2004
Platinum Member


Joined: 20 Feb 2017
Posts: 1150
Location: France

PostPosted: Thu May 18, 2017 6:15 am    Post subject: Reply with quote

justcall.zipt wrote:
Hi everybody... thank you for replying as it gave me some idea.

Liviou2004= I h ave tried loading the factory configuration by following this: https://www.youtube.com/watch?v=RcGYbmyPksY and no luck...



Well, I didn't speak about that kind of reset but rather of a complete reset from the CD's supplied with the Kronos when you just bought it.
Back to top
View user's profile Send private message
justcall.zipt



Joined: 16 May 2017
Posts: 6

PostPosted: Thu May 18, 2017 6:22 am    Post subject: Reply with quote

Liviou2004= I misplaced the CDs... thats one more thing I havent done since I dont have the CDs anymore.
Back to top
View user's profile Send private message Send e-mail
geoelectro
Platinum Member


Joined: 14 Sep 2012
Posts: 1038
Location: Texas

PostPosted: Thu May 18, 2017 12:26 pm    Post subject: Reply with quote

My thoughts on this is there is a short on the button board. It could be a shorted diode or it could be some foreign material has gotten on the board and damaged it.

The buttons are scanned in groups. There is a diode for each button to provide isolation since certain scanning signals are shared. If a diode shorts, then it would electrically combine buttons together.

The same result could come from a short on the board across traces. This could happen from some foreign matter getting on the board that has the ability to corrode. This could be a liquid for example.

I don't recommend using contact cleaner. The buttons are making contact and it's very hard to get cleaner inside the tact switches without getting it all over everything else.

I would take it into a shop unless you're handy with disassembly and using a meter to looks for shorts etc.

Geo
_________________
Kronos 61 : 3GB RAM 120GB 2nd Drv.
Kronos 2 61
Synthesizers.com Custom Modular
N.I. Komplete 11, Omnisphere 2, VB-3.
HP i7 8GB Win 10
Yamaha P-80 Weighted Keyboard. NanoPad2
Back to top
View user's profile Send private message Visit poster's website
justcall.zipt



Joined: 16 May 2017
Posts: 6

PostPosted: Mon May 22, 2017 12:42 am    Post subject: Reply with quote

Hi everybody,

I was able to open up my Kronos and have a thorough inspection. There was a short on the PCB.

Before

(black spots... center portion of the board)

Turns out the shorted circuit was GLOBAL and not PROG.

I cleaned the board with contact spray and cotton bud to remove the black stuff off the short circuit.

After letting it dry and using a hair blower to make sure all moisture is gone before putting it all back.

After


Thank you for all your suggestion. Everybody was so helpful in getting this solved.

Big thank you to everybody.

Cheers!!!
Back to top
View user's profile Send private message Send e-mail
Display posts from previous:   
Post new topic   Reply to topic    Korg Forums Forum Index -> Korg Kronos All times are GMT
Goto page 1, 2  Next
Page 1 of 2

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group