Korg Forums

[danatkorg]

[danatkorg]

[jhibshman]

I mean absolutely no disrespect by saying this, but based on my own experience with the updates and the posts that are being left on both this forum and the karmalab forum, it appears that your beta testing was insufficient.

It is either that, we are all a bunch of idiots that don't know how to burn a CD and turn on our boards, or there are hardware issues that vary from machine to machine that are conflicting with the install process.

I have an engineering background and I know very well that debugging software (and hardware) of this magnitude can be a challenge so I am on your side. However, it appears that either our suggestions have fallen on deaf ears or your beta testers have neglected to examine even the most basic of tasks under the microscope. My number one example being the crashes that are still happening in program select mode.

The fact is, that with the amount of money we pay for this machine and the time we all wait for updates, we should either have CDs mailed to us from KORG that we know will not muck up our machines or they should figure out a way to make the update not so sensitive to the user install process. I verified the CD and examined it very closely to make sure that there were no scratches, marks, or even a speck of dust present prior to placing it in my CD drive before turning off the machine to perform the update. Then, I followed the instructions exactly. If this is the case, then why am I having problems too?

I, for one, am getting very fed up with the reliability of this board and all of the unexpected problems that arise out of the middle of nowhere. I have had several extremely embarrassing situations occur in my professional music career as a result of this board. They are completely unacceptable when paying this kind of money for, what is supposed to be, a flagship workstation. If this is any indicator of the quality process at KORG, then it sounds like you need new beta testers. I'll volunteer!

I completely agree with the importance of a new karma version (because no musician should be constrained by canned patterns that fall outside of their vision) and the new synth module. However, the basic functionality of the workstation should be the primary focus. If the user can't perform using the board without crashes in the middle of their set or session, it makes all the ancillary features unimportant.

[Lou]

[mozartella]

OK, I am ON THE TITANIC, with you....

me too, my Oasys is sinking, not singing anymore, and when I read your post, do not tell me, I must going back to down town to have a set of CD, and reformat and ask for a new authorisation number, and burn again a fews more cd....

Then, ? a question, even if we use an USB stick, and the USB was not ON at install time, can we still have trouble if we re-insert the USB stick after the install is over?

geez and that upgrage is going to be costly in top of it....

help please what do I do now? I know, going to bed for now in the MOD of a good mood
_________________
Oasys 76, serial 000800 and Korg PA1 X PRO

[danatkorg]

First, an answer to the easy question:

[mozartella]

Dan, thanks you going to proceed like you said, but, I still have a question

If, on the first install, something went sour, for wathever reason, and if I do burn a new disk, the memory of the Oasys, would not recall the previous upgrading ?

then ? if the disk I mean the first one was not faulty, how a new re-install would fix the first one? with the same data in the new disk?

I wait before making more trouble from your next answer....

thanks

PS, on my upgrade, I did NOT reformatted the HD
_________________
Oasys 76, serial 000800 and Korg PA1 X PRO

[mozartella]

[Arend Groot]

I have updated my Oasys to 1.3 and authorized the MOD-7 and the user A KGE ( what a beauty) at October the first. I updated from 1.2.3 and followed the instructions from the update manual and used method 2, i did not unplug the usb connections. The manual describes to do this when following method 1.

My Oasys freezes two times the last four days, but today already three times. In program mode and combination mode as well. Most of the time I am changing sounds in the program or combi select mode. Also in GE select mode changing Karma GE's. No midi connections, just the same as 1.2.3.

What should you recommend? Wait and play on and try to be more specific, or burn a new file and update and authorize the way Dan described in this post?

Arend

[Kontrol49]

After all these reports I'm glad I held off Upgrading,I won't bother installing the New OS just yet,Its a Kind of "If it isn't broke don't try and Fix it"....

[mozartella]