Korg Forums

Sekwenz32 · Joined: 04 Oct 2005 Posts: 46

Hi Dan, thanks for the msg. Infact i knew since i saw the 00-00-00 -00 of the new Public ID that something is wrong,.. cos any machine code cant have all that 00 in its addresses. Strangly. now, the Oasys is working. however i cant trust the machine and i fear that tomorrow it will crash / not switch on / asking me for some Public ID Auth CD ect. when i will be ready for the show.

Regards the shop address you gave me,.. i know about it,.. but i wont take my Oasys there! The Oasys took a whole year to come here since ordered,.. let alone fixing an Oasys with a problem. im sorry, but if there is anything to do,. i would prefare doing it myself with your (team's) help rather then going there!

i ve been repairing Korg stuff for years now,.. mine, of friends and of ppl who i dont even know,.. but all have the same feeling about our korg distributor!

i have nothing against the guy,.. he helps artists, .. but kindness doesn't repair electronics.

What do you suggest i should test first?

danatkorg · Posted: Fri May 09, 2008 9:00 am Post subject:

Sekwenz32 · Joined: 04 Oct 2005 Posts: 46

Thanks for the wishes DAN Smile

. and i understand your position.

The procedure you recommended is good,. and can be done by almost all users Smile

. Infact,.. somehow & somewhat,.. my Oasys did switch on after that... leaving out the Public ID changing.

I checked all cables with impedance and contin. and they are all fine. Nothing was torn when opened and closed ( very neat structure inside, well done )

How does the Public ID store itself? is it a normal ROM? as in EEROM?

So, can i order a PCI Card from somewhere? and does this comply in the warrnanty?

thanks Dan..

danatkorg · Posted: Fri May 09, 2008 5:55 pm Post subject:

ldascanio · Posted: Fri May 09, 2008 11:57 pm Post subject:

danatkorg · Posted: Sat May 10, 2008 6:02 am Post subject:

ldascanio · Posted: Sat May 10, 2008 2:30 pm Post subject:

[quote="danatkorg"]

sebbytriton · Posted: Sat May 10, 2008 5:51 pm Post subject:

Korg said a long time ago that LCD touchscreen of the 'O was the price of the Triton LE !!!!!!!

I can't imagine a such piece or connectors associated are discontinuted !!

ldascanio, why KORG didn't make something to help you, it's a shame to have an Oasys with the screen not working during several months !!!

If the repair support of big O' is so bad, I think it's future can't be good Sad

For myself, I don't hope to find my O' in a museum because part can't be changed !
_________________
French OASYS76 owner Smile

Daz · Retired Joined: 01 Jan 2002 Posts: 10829

A touch screen rather than a vanilla LCD probably does cost as much as the production cost of an LE

http://www.touchwindow.com/miva/merchant.mvc?Screen=CTGY&Store_Code=TouchWindow&Category_Code=10inchLCD

I can't imagine that the Oasys screen only cost 60 bucks.

Anyway ... so sorry to hear of your troubles Leonardo, I hope it gets solved soon.

danatkorg · Posted: Sat May 10, 2008 6:29 pm Post subject:

ldascanio · Posted: Sat May 10, 2008 6:39 pm Post subject:

I think it's a little early to panic. Smile

As I wrote, I'll be surprised if this part really isn't available.

- Dan[/quote]

Hope you're right Dan, but my first mail to the technical service asking for availability and cost of these parts was on November 20th, 2007. I cannot avoid some panic feelings anymore Shocked

Count on your help to have a definitive answer (even if not available, I could at least look for a different screen or look for an LCD repair center instead of wait for several months for nothing).

Thanks so much again and again....and again!!!! Smile

_________________
Leo
OASYS 88 #000312
KRONOS 61 #003946
KORG Z1, ROLAND PK-5

ldascanio · Posted: Sat May 10, 2008 8:04 pm Post subject:

danatkorg · Posted: Sat May 10, 2008 8:30 pm Post subject:

RobertPlatinum · Full Member Joined: 29 Nov 2007 Posts: 146

Let me find out that Korg has discontinued any repair parts for the Oasys, It's bad enough them discontinuing the exb(adat) and them basically telling us Oh well, too bad, good luck finding one. In my opinion basic customer service would be too develop and offer a replacement option such as maybe an exb-fire wire fitted for the Oasys. This is one personal strike against Korg.

I pray that this is not true, that they have discontinued any of the replacement parts for the Oasys. If true. I will sell my Oasys quickly and not buy another Korg product. What good is a warranty if the Oasys cannot be fixed.