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Nightmare!
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madbeatzyo111
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PostPosted: Mon Jul 25, 2011 5:54 pm    Post subject: Reply with quote

gurn, what's the latest on your M3M? Is it stable or getting worse?
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gurn
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PostPosted: Thu Jul 28, 2011 12:08 pm    Post subject: Reply with quote

Sorry. I've been out of town for a week. I haven't turned it on.

But when I left a week ago - it was getting worse.
It would freeze up after 30 minutes or so - every time I turned it on.

It affects me most in sequencing. I can probably work around this problem if I don't use the sequencer.
If I'm just recording digital audio from programs or combis, I have less need to use that upper right-hand corner of the touch screen.

But I'll start it up & report back.

***
UPDATE: I just started up & left it on for an hour. No problem.
***
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gurn
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PostPosted: Fri Jul 29, 2011 12:38 pm    Post subject: Reply with quote

NEW UPDATE 7/29/2011:

I left it on several hours today. Same problem - getting worse.
The upper part of the touch screen is not responsive. Now it is upper left
and upper right.

I run the touch calibration test. I cannot even calibrate the upper left box.

I can still use this synth. But I will use the sequencer a lot less.
And I will NEVER play live with the M3m.
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madbeatzyo111
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PostPosted: Fri Jul 29, 2011 3:28 pm    Post subject: Reply with quote

gurn wrote:
NEW UPDATE 7/29/2011:

I left it on several hours today. Same problem - getting worse.
The upper part of the touch screen is not responsive. Now it is upper left
and upper right.

I run the touch calibration test. I cannot even calibrate the upper left box.

I can still use this synth. But I will use the sequencer a lot less.
And I will NEVER play live with the M3m.


Bummer Sad How long since you bought it? Was it new?
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r12
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PostPosted: Fri Jul 29, 2011 10:45 pm    Post subject: Reply with quote

got this problem too since june Crying or Very sad

very hard to recalibrate...
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gurn
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PostPosted: Sun Aug 14, 2011 2:07 am    Post subject: Reply with quote

r12 wrote:
got this problem too since june Crying or Very sad

very hard to recalibrate...


Happy surprise 4 me. No problems - 2 weeks.

I don't know why. Yesterday I turned it on - 4 hours. No problem.
All week I use it - no problem.

I hope this continues.

The weather is cooler now. Maybe that is why.
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gurn
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PostPosted: Tue Aug 30, 2011 11:13 am    Post subject: Reply with quote

More problems.

I can work around the screen failures.
But now the USB drive reader fails too.

I took my USB out to use it for recording. I put a different USB drive in
the M3m and nothing. It does not read any drive there.

If I turn it off & start it again - I lose the SNG I have just completed.
I've recorded it audio (thank God). But to be safe, I now have to record
12 individual tracks audio since I cannot save it to the M3m.

I can work around this stuff recording at home.
But there is no way I can ever take the M3m live.

It is very reliable. It will reliably start to fail 30-60 minutes into a session.

Lesson learned here -- never remove the USB drive during a session.
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dumeril7
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PostPosted: Tue Aug 30, 2011 1:16 pm    Post subject: Reply with quote

A couple things:

First question: Did you mean to say that the USB drive will work for about 30-60 minutes and then stop working? If yes, then it probably has some kind of heat-related problem and you're probably going to have to break down and take it to a service center. The problem is only likely to get worse over time.

If I mis-read that part, read on...

I assume when you say "USB drive' you mean a USB memory stick, correct? (I actually have a hard drive hooked up to my M3 and it needed to be formatted before the M3 would recognize it because the factory format wasn't a type that the M3 works with....)

Did you put the original USB stick back into the M3 and it no longer worked as well?

If the original USB stick doesn't work either, did you try the "Scan USB device" command from the menu on the USB Info tab? I've noticed that sometimes the M3 doesn't recognize a device when you hot-swap. That command will force it to rescan the USB ports for added devices.

If the original USB stick works, but not the new one, it could be that the new stick is one of those "U3 Smart Drives" (a lot of newer USB sticks are). The M3 doesn't work with those out of the box, you have to remove a file from them and then re-format them before they'll work. Here's the info on that: http://www.korg.com/services/downloads/pdf/U3_FAQ.pdf

Good luck!

D7
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gurn
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PostPosted: Tue Aug 30, 2011 1:40 pm    Post subject: Reply with quote

dumeril7 wrote:
A couple things:

First question: Did you mean to say that the USB drive will work for about 30-60 minutes and then stop working? If yes, then it probably has some kind of heat-related problem and you're probably going to have to break down and take it to a service center. The problem is only likely to get worse over time.


Yes. That's what happened. It is part of the screen failure. But tonight
for the first time, it failed to read a new USB device also.

I don't use the Korg EXB stick. Everything is loaded at start-up.

If the same USB stick is in the M3m, the screen will fail in 30-60 minutes and I will be unable to navigate the SAVE menu.

If a different USB stick is in it - the M3m will not even read it. It won't show any device.

Quote:

If I mis-read that part, read on...

I assume when you say "USB drive' you mean a USB memory stick, correct? (I actually have a hard drive hooked up to my M3 and it needed to be formatted before the M3 would recognize it because the factory format wasn't a type that the M3 works with....)


Quote:

Did you put the original USB stick back into the M3 and it no longer worked as well?


Yes. In a swap situation - M3m won't read it after 30-60 minutes.

Quote:

If the original USB stick doesn't work either, did you try the "Scan USB device" command from the menu on the USB Info tab? I've noticed that sometimes the M3 doesn't recognize a device when you hot-swap. That command will force it to rescan the USB ports for added devices.


No. I need to try that. Thanks. Of course, if it's a touch-screen item, it won't work after 30-60 minutes. And I won't need it during the first part of a session because the touch-screen works.
Quote:

If the original USB stick works, but not the new one, it could be that the new stick is one of those "U3 Smart Drives" (a lot of newer USB sticks are). The M3 doesn't work with those out of the box, you have to remove a file from them and then re-format them before they'll work. Here's the info on that: http://www.korg.com/services/downloads/pdf/U3_FAQ.pdf

Good luck!

D7


Thanks for your suggestion. I will try that scan USB device - if I can navigate to it.
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dumeril7
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PostPosted: Tue Aug 30, 2011 2:01 pm    Post subject: Reply with quote

gurn wrote:
dumeril7 wrote:

Did you put the original USB stick back into the M3 and it no longer worked as well?


Yes. In a swap situation - M3m won't read it after 30-60 minutes.


This is where I'm a little confused. Are you sure the drive problem is also related to the 30-60 minute time period? Could you, say, boot up your M3, immediately swap the drive for a different one, and it would work?

If the M3 is just not recognizing new drives that you're swapping in (regardless of the time period), I'll bet the Scan USB Device command is going to fix your problem with the drive recognition.

The problem with the screen is a different issue.

Quote:

Thanks for your suggestion. I will try that scan USB device - if I can navigate to it.


If you can't navigate to the command, go to the Media Info tab, hold down <Enter>, then press the "0" button and that will invoke the command as well.

D7
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gurn
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PostPosted: Tue Aug 30, 2011 3:11 pm    Post subject: Reply with quote

Quote:

Thanks for your suggestion. I will try that scan USB device - if I can navigate to it.

Quote:

If you can't navigate to the command, go to the Media Info tab, hold down <Enter>, then press the "0" button and that will invoke the command as well.

D7


Thanks so much. That's what I really need to find --
ways to navigate the M3m w/o using the touch-screen.

I suspect the failure to read a drive is related to the 30-60 minute touch-
screen problems. Even drives it had read previously cannot be detected once
the screen navigation starts failing.

BTW, I have good display. It does not go dark. But it becomes unresponsive
to touch after 30-60 minutes. If I could navigate w/o the screen, it would
be fabulous.

The hardware still works. I can play, change combis. But anything related
to the touch screen is a no-go.
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dumeril7
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PostPosted: Tue Aug 30, 2011 3:19 pm    Post subject: Reply with quote

Here's a trick for navigating without the display.

As you probably know, there are <enter> key shortcuts for invoking the menu commands (like the one I gave you for Scan USB Device). On any given M3 page, the 1st ten menu commands can be invoked by holding down <enter> and then pressing one of the 0-9 keys to invoke the corresponding command from the menu.

The trick is knowing the order of the commands on the menu so that you know which number key to press.

There's a mockup of the M3 UI here: http://www.karma-lab.com/m3/gui/m3vgui2.html From any page on the UI mockup, you can press the upper-right menu drop-down button to see the menu of commands. This will give you the order of commands. If you were really ambitious you could use the UI mockup to create a cheat sheet for all the commands...

D7
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gurn
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PostPosted: Wed Aug 31, 2011 5:30 am    Post subject: Reply with quote

Thanks for this. I need to learn the <page> menus better.

And that M3 simulation here http://www.karma-lab.com/m3/gui/m3vgui2.html
is excellent.

I don't think it's possible to navigate entirely w/o the touch screen.
But I should learn a lot more about it than I know now.
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dumeril7
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PostPosted: Wed Aug 31, 2011 7:39 pm    Post subject: Reply with quote

gurn wrote:

I don't think it's possible to navigate entirely w/o the touch screen.
But I should learn a lot more about it than I know now.


You're right, its not possible. In fact, some of the menu commands will bring a dialog box that you may have to use the touchscreen on as well.

D7
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gurn
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PostPosted: Fri Sep 02, 2011 1:31 pm    Post subject: Reply with quote

Today is the worst day. The touch screen menu (upper-right) does not function.
It did not function all day. Other areas of the touch-screen
function. Only the upper-right part does not. But it is the important part.

I turned it off for maybe 8 hours. I came back. It still doesn't function.

It does not function in any mode, combi, program, seq, media, global, sampler.

So now, I can't sequence on it. I cannot copy a combi into the Sequencer.

It can still make noise. I still have all the hardware controls.
But I'm going to have to do everything digital audio and live.

No MIDI. No Multi-track.
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