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[AnthonyB]

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Received my Kronos "Display model" yesterday, and it has a mark as shown on the ribbon. and below

I've rang them up today, and i was "told" that the ribbon controller has a peice of plastic in the middle as a guide to the central spot.

So then, I was told to email the photos, and am uyet to recieve a reply. its less than 24 hours old, and its quite "Sharp" on the finger when sliding up and down. I was told that the display model (after my purchase) would contain some "cosmetic issues", but this is unaccepatable to me, but cant seem to convince the shop. It seems they want me to keep it (I part exchanged my oasys for this)

I want a new brand new model now from them now, but they may want lots more Cash off me if. I'll call them back in a bit and see what they say, but it seems i've been shoved off with a B-Grade, rather than a display model (My OASYS was a display model but was in perfect condition - 5 years ago, and to be honest, it is in better condition than the Kronos i have ATM

(note, the is not a Kronos complaint as you may gather)
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KORG KRONOS 88-Korg D3200-Casio Privia PX-830BP-KAWAI RX-2 Grand Piano
Sequencing: KRONOS/Cubase/Cubasis/iPad air2

JOHN 3:16

[DennyC]

That's a tough call. I am assuming you got a whale of a deal and it is a pre Kronos X. That said, I would reiterate the case that they need to supply a new ribbon controller because it is under factory warranty. Wait a couple of weeks, then buy one yourself and and have a local service center put it in for you or just do it yourself. I would fill in that gash with some epoxy or something of that nature. I am assuming you got a "heavenly" deal, but if you paid very close to retail, I'd take it back. The best.
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Kronos 2 61, Wavestation A/D, Yamaha Genos and others.

[AnthonyB]

Hi denny,

its Seriel 000021, so looks like its quite a older model??. I prefer to have a new one now, as this will niggle me everytime i reach for the ribbon controler, and it doesn't look pretty either.

I''l call them back in a minute as not had a reply (phone)

Tony
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KORG KRONOS 88-Korg D3200-Casio Privia PX-830BP-KAWAI RX-2 Grand Piano
Sequencing: KRONOS/Cubase/Cubasis/iPad air2

JOHN 3:16

[mathieumaes]

To be honest, the ribbon controller is the one controller that I hardly ever use. Might be a good excuse to get a killer deal for a "second hand" keyboard still being under warranty.

On the other hand, there is a chance that the piano has outlived other abuse that you haven't seen (yet), so I would be really careful and double check every controller, connection, etc...
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Old gig setup: Yamaha S90, Roland Fantom XR, Hammond XM-1, M-Audio Axiom 61
2011 gig setup: Korg Kronos 88

[AnthonyB]

Theyv'e just rang me back and told me they will collect it on Tuesday (its bank holiday on Monday). They will have a look at the panel, and possibly contact korg (or send it to them)?, to have it repaired, and as you said denny, its still under warrentee. Well, the Keybed feels loverly anyway;)


Tony
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KORG KRONOS 88-Korg D3200-Casio Privia PX-830BP-KAWAI RX-2 Grand Piano
Sequencing: KRONOS/Cubase/Cubasis/iPad air2

JOHN 3:16

[1jordyzzz]

DO NOT take that kronos.... old serials and it seems sharp object scar on it...
get a new one...
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Love my kronos 88
Love my yamaha psr s910 as well

Korg Kronos 88, Yamaha PSR s910, Korg C720, Yamaha DTX 520, Focusrite Scarlett 18i6, a pair of Yamaha HS80 in (soon not to be) an unproperly treated room..

[AnthonyB]

Just had a go on the presets. The guitar sounds seem to go out of tune (like a semitone) then when i press the next preset guitar sound, it goes "back" in tune, but aftera few plays on a another guitar preset - that also goes out of tune and sounds quite terrable TBH.

would the bad ribbon controller be responsible for this?


Tony
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KORG KRONOS 88-Korg D3200-Casio Privia PX-830BP-KAWAI RX-2 Grand Piano
Sequencing: KRONOS/Cubase/Cubasis/iPad air2

JOHN 3:16

[michelkeijzers]

I seldom use the ribbon controller, but instead use one pedal set to the same CC.
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Developer of the free PCG file managing application for most Korg workstations: PCG Tools, see https://www.kronoshaven.com/pcgtools/

[Sharp]

If your going for a display model and getting a great discount, I still think that anything that effects it's playability is not acceptable.

A mark on the case is grand, but on the ribbon, no way.

Regards
Sharp.
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[Broadwave]

[AnthonyB]

Thanks for replies

As for the "pressing on the ribbon" , well i don't touch the ribbon at all, they go out of tune at random, (piano etc seem ok though) Not chufffed about this i'm afrtaid.

cheers


Tony
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KORG KRONOS 88-Korg D3200-Casio Privia PX-830BP-KAWAI RX-2 Grand Piano
Sequencing: KRONOS/Cubase/Cubasis/iPad air2

JOHN 3:16

[JPWC]

This is not a minor blemish, but a damaged control surface.

Yes I'd take the thing if the price was deeply discounted.

If they will honor the warrenty, get them to fix it.

If they will not, I hope the discount is greater than the repair cost.

$2700 - $200 Parts - $200 repair - $500 for your trouble.

You need to also verify no keybed issues, make sure rotary knob is tight, fan isn't too loud,

and have them update to OS 2.0.2, install extra RAM & 2nd SSD (add $70 ram, $130 for 120G SSD)

Good Luck

and last but not least, if it's a small shop (mom & pop) give them 10% back. (we need them, don't let the large warehouses and junky dealer run the world)

$2200 Upgraded and expanded.
$1800 as is.
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[AnthonyB]