Korg Forums

Korg sent out defective units that cost thousands of dollars. They should be bending over backwards to make disgruntled customers happy rather than slight of hand gimmicks like announcing a full keybed replacement and then, without notification, replacing only the contacts. If there is confusion ...

Martin,

I beg to differ with you. That is "a" question but not "the" question.

"The" question is why doesn't Korg do what it reports it will do?

Ten2One

Michel, The problem is the only communication about this situation has been on this board. I could look it up but I don't care at this point. I'm not lying about it, I have no reason to. I'm not a lurker wanting to bring korg down - I bought the board 3 times! The person at the repair shop had ...

michelkeijzers wrote: You want a new Ferarri if you've got a flat tyre? You seem like a nice enough guy but I guess I could be wrong. No, I don't want a new Ferrari - I WANT KORG TO DO WHAT THEY SAID THEY WERE GOING TO DO! They don't talk, they don't communicate (unless you are a spokesman for them ...

After 7 1/2 weeks in the repair center I picked up my Kronos 88 to find that korg has ceased replacing the entire keybed and is only replacing the contacts. First there was only 1% of the boards that had the problem. Then there were enough that they re-designed the keybed and offered it as a ...

to michelkeijzers: I just saw my double post so I must apologize to you publicly. I didn't realize I/something had done that. I'm sorry and I realize now I shouldn't have mentioned your statement as you were correct about the double post. It was unintentional but nonetheless, I apologize to you good ...

I feel it is my duty to alert potential buyers and others who have already laid the cash out that the keybed is on backorder for much longer than originally announced. Oh, wait a minute, Korg has never made an announcement concerning the problem except for a couple of posts on this forum from its ...

I took my 3rd Kronos 88 to the service center 6 weeks ago for the keybed replacement. 2 weeks ago I was told it would be 3 weeks before the keybed would be available because so many requests have been received. I called today with the hopes it might come sooner and the service center called Korg and ...

I took my 3rd Kronos 88 to the service center 6 weeks ago for the keybed replacement. 2 weeks ago I was told it would be 3 weeks before the keybed would be available because so many requests have been received. I called today with the hopes it might come sooner and the service center called Korg and ...

I've had 3 Kronos 88 key and the third one is in the shop (where its been for the past 5 weeks) and now the "new" keybed is on backorder. I bought a used Roland Fantom X8 at a good price (which I will sell once/if my K is fixed) so I could continue recording. Solid as a rock. I wouldn't buy any ...

grobinez wrote: "so hang in there for those next 4 weeks, you will be really glad once the keys are replaced." Thanks for the encouragement. I haven't found a board that sounds anywhere near like the k series so I've put up with having to return 2 and taking the 3rd directly to the service center ...

I just wanted to say that my Kronos has been in the shop for 4 weeks and I talked with them today and they said it will be at least 3 more weeks before Korg will have any more keybeds to ship. 1% problem my ####. Then there will be another week at least for shipping, then the repair! All I can say ...

Itarka, 3 k88's came from the Tulsa, Ok store and the last one came from Dallas so I think it is a widespread problem and Korg is trying to minimize the number of units they have to repair and escape injury to the company that acknowledging the truth would create. Every time I see something about a ...

Well, my 3rd K88 arrived today and it has the same keybed problem that the other two did as well as the floor model at GC, i.e. 4 out of 4! I expected this but this is clearly more an a 1% problem. This one came from Dallas and the serial number is about a hundred later than the first two. If the ...

PianoManChuck said: if you want to create music and haven't purchased a Kronos yet, I'd go for it (fully knowing that I may have to immediately take it in for service). +1 That's what I just did and it should arrive tomorrow or wednesday. I've looked at everything out there but the Nord's (I couldn ...