OASYS weblog - blogASYS
Moderators: Sharp, X-Trade, Pepperpotty, karmathanever
-
peter m. mahr
- Platinum Member
- Posts: 1030
- Joined: Sun Apr 23, 2006 11:47 am
Was mich primär ärgert ist, dass Frank Sawusch mir das alles sehr wohl in Aussicht gestellt hat. Aber seit Monaten gibt es da keine Antwort auf mails wie überhaupt Musik Meyer es offenbar noch nicht einmal auf die Reihe bekommt das Korg Magazin nach Wien zu senden... von den Erfahrungen die ich mit der Reparatur meines 8.000.- Euro teuren OASYS gemacht habe ganz zu schweigen (ist übrigens alles dokumentiert).
Außerdem habe ich an anderer Stelle angefragt ob es möglich ist, dass ich Screenshots für Workshops mache - die Antwort war sinngemäß ein "freundliches" `sorry no, for internal use only´.... nicht schlecht gestaunt habe ich dann als ich den Bericht las:
http://www.amazona.de/index.php?page=26 ... le_id=1373
Warum soll ich also für jemanden bzw. jemandes Produkt laufend Werbung machen, der so offenkundig sein Desinteresse bekundet? Auch wenn für andere meine Zeit nichts wert ist, mir ist sie viel wert.
Abschließend war die Erfahrung alleine es doch wert. Denn in 25 Jahren hatte sich bei mir als Korg User (MS-20, Mono/Poly, T-1, Prophecy, Z-1 und nun OASYS) ein gewisses Image der Firma Korg gebildet von dem mittlerweile nicht viel übrig geblieben ist.
peter
Außerdem habe ich an anderer Stelle angefragt ob es möglich ist, dass ich Screenshots für Workshops mache - die Antwort war sinngemäß ein "freundliches" `sorry no, for internal use only´.... nicht schlecht gestaunt habe ich dann als ich den Bericht las:
http://www.amazona.de/index.php?page=26 ... le_id=1373
Warum soll ich also für jemanden bzw. jemandes Produkt laufend Werbung machen, der so offenkundig sein Desinteresse bekundet? Auch wenn für andere meine Zeit nichts wert ist, mir ist sie viel wert.
Abschließend war die Erfahrung alleine es doch wert. Denn in 25 Jahren hatte sich bei mir als Korg User (MS-20, Mono/Poly, T-1, Prophecy, Z-1 und nun OASYS) ein gewisses Image der Firma Korg gebildet von dem mittlerweile nicht viel übrig geblieben ist.
peter
- danatkorg
- Product Manager, Korg R&D
- Posts: 4205
- Joined: Fri Jan 21, 2005 7:28 am
- Location: California, USA
- Contact:
As I've discussed with Peter via email, while the M3 looks similar to the OASYS in some respects, it in fact uses a completely different software system. So, no conclusions can be made from anything related to the M3. The only tool used to make screen-shots for the OASYS is most definitely for internal use only, as it is tied very closely to our development environment.peter m. mahr wrote:Außerdem habe ich an anderer Stelle angefragt ob es möglich ist, dass ich Screenshots für Workshops mache - die Antwort war sinngemäß ein "freundliches" `sorry no, for internal use only´.... nicht schlecht gestaunt habe ich dann als ich den Bericht las:
http://www.amazona.de/index.php?page=26 ... le_id=1373
I'm very sorry that Peter has been unhappy with his communications with Korg's distributor in Germany. I have no direct knowledge of that interaction, so I cannot comment further on that subject.
As mentioned previously, I'm happy to do an interview whenever Peter wishes.
Best regards,
Dan
Last edited by danatkorg on Tue Jul 03, 2007 5:27 pm, edited 1 time in total.
Dan Phillips
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com
- Vermeer
- Senior Member
- Posts: 383
- Joined: Sat Jan 29, 2005 10:54 am
- Location: Montreal, CANADA
- Contact:
Here's the BabelFish translation for those who don't speak german:
Now, I understand a little better. I still think that this is a great *global* resource which should continue. Who cares about KorgGermany when KorgUSA (via Dan) are on board?
Vermeer
peter m. mahr wrote:Which annoys me primarily is that franc Sawusch very probably promised all this to me. But for months there is there no answer to mails like at all music Meyer it on the row does not obviously even get the Korg magazine to Vienna to send... from the experiences which I with the repair my 8,000. - Euro expensive OASYS made to be silent completely (by the way everything documented).
In addition I have in other place inquired whether it am possible that I make Screenshots for Workshops - the answer was in a general manner a "friendly" ` sorry NO, for internal use only '.... not badly I was astonished then as I the report read:
http://www.amazona.de/index.php?page=26 ... le_id=1373
Why am I to thus make product for someone and/or someone constantly advertisement, to which so obviously its lack of interest states? Even if for others my time is not worth anything, it is much worth to me.
Finally the experience was alone nevertheless worth it. Because in 25 years user (MS-20, Mono/Poly, T-1, Prophecy, Z-1 and now OASYS) did not have itself much a certain image of the company Korg in an educated manner of that meanwhile remaining remained with me as Korg.
Peter
Now, I understand a little better. I still think that this is a great *global* resource which should continue. Who cares about KorgGermany when KorgUSA (via Dan) are on board?
Vermeer
@Dan:
I believe, that's the difference between you and the people distributing your product here for the German speaking countries. You care for your product and what customers think about it and your company.
MM collected all the user data and don't even send the promised Korg-News-Magazin - neither Peter nor I got it in Austria since we bought our Oasys. It's not a big issue - but just another example why one feels more supported here than in the German speaking forum (yes I know this is not an official Korg forum - but the people being close to Korg AND caring more for their customers are here
).
I believe, that's the difference between you and the people distributing your product here for the German speaking countries. You care for your product and what customers think about it and your company.
MM collected all the user data and don't even send the promised Korg-News-Magazin - neither Peter nor I got it in Austria since we bought our Oasys. It's not a big issue - but just another example why one feels more supported here than in the German speaking forum (yes I know this is not an official Korg forum - but the people being close to Korg AND caring more for their customers are here
-
Count2Four123
- Junior Member
- Posts: 81
- Joined: Sun Aug 13, 2006 10:28 pm
- Location: Bahia - Berlin - Bucuresti
- Contact:
Guys,
I live in berlin / germany, and even i don't get their KORG magazine (i almost forgot, that there is one in existence). Tell you what, why don't we just forget all this frustration about non-existent german KORG support and their lame forum.
Additionally i want to state that peter's blog will be strongly missed ! This was an exceptional piece of information and it added another dimension to the KORG world. It could have been to german-speaking KORG users what the MM provided website never was ... a home for like-minded users ... plus, all of our international friends.
Hopefully, peter will change his mind about this, but ... if not ... let's all get back to playing with our tools (no, not these ones, i mean the OASYS and stuff).
T.
PS: an interview with DAN woud have been groovy indeed.
I live in berlin / germany, and even i don't get their KORG magazine (i almost forgot, that there is one in existence). Tell you what, why don't we just forget all this frustration about non-existent german KORG support and their lame forum.
Additionally i want to state that peter's blog will be strongly missed ! This was an exceptional piece of information and it added another dimension to the KORG world. It could have been to german-speaking KORG users what the MM provided website never was ... a home for like-minded users ... plus, all of our international friends.
Hopefully, peter will change his mind about this, but ... if not ... let's all get back to playing with our tools (no, not these ones, i mean the OASYS and stuff).
T.
PS: an interview with DAN woud have been groovy indeed.
The Art Of Making Art !
-
peter m. mahr
- Platinum Member
- Posts: 1030
- Joined: Sun Apr 23, 2006 11:47 am
I have sent you an e-mail.danatkorg wrote:As I've discussed with Peter via email, while the M3 looks similar to the OASYS in some respects, it in fact uses a completely different software system. So, no conclusions can be made from anything related to the M3. The only tool used to make screen-shots for the OASYS is most definitely for internal use only, as it is tied very closely to our development environment.peter m. mahr wrote:Außerdem habe ich an anderer Stelle angefragt ob es möglich ist, dass ich Screenshots für Workshops mache - die Antwort war sinngemäß ein "freundliches" `sorry no, for internal use only´.... nicht schlecht gestaunt habe ich dann als ich den Bericht las:
http://www.amazona.de/index.php?page=26 ... le_id=1373
I'm very sorry that Peter has been unhappy with his communications with Korg's distributor in Germany. I have no direct knowledge of that interaction, so I cannot comment further on that subject.
As mentioned previously, I'm happy to do an interview whenever Peter wishes.
Best regards,
Dan
-
peter m. mahr
- Platinum Member
- Posts: 1030
- Joined: Sun Apr 23, 2006 11:47 am
-
Arend Groot
- Full Member
- Posts: 193
- Joined: Fri Dec 23, 2005 3:08 pm
- silverdragonsound
- Platinum Member
- Posts: 512
- Joined: Fri Jun 15, 2007 3:28 am
- Location: Phoenix, Arizona
- Contact:
- curvebender
- Platinum Member
- Posts: 784
- Joined: Tue Jun 26, 2007 5:51 pm
- Location: Sweden
- danatkorg
- Product Manager, Korg R&D
- Posts: 4205
- Joined: Fri Jan 21, 2005 7:28 am
- Location: California, USA
- Contact:
Yes, welcome back!
- Dan
- Dan
Dan Phillips
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com
