Page 1 of 1

Korg User net, in trouble I am

Posted: Thu Dec 04, 2008 2:04 pm
by mozartella
Something I do not get it,

I think to buy now, the Mod 7 full activation code, and, the Korg User web page, when I log in with my name and password, under Oasys is telling me the LAC-1 is activated, but, on my Oasys machine, it is still in demo mode ?
, then Even, if I type my machine internal code, the Korg web site do not recognize it, and, I have no clue where I hide the special name, and, of course I can't authorize selected from the Oasys machine...

some ideas, thanks, before I buy the Mod7, I would really need the authorization code would work.. :shock: :?:

Re: Korg User net, in trouble I am

Posted: Fri Dec 05, 2008 2:07 am
by danatkorg
mozartella wrote:Something I do not get it,

I think to buy now, the Mod 7 full activation code, and, the Korg User web page, when I log in with my name and password, under Oasys is telling me the LAC-1 is activated, but, on my Oasys machine, it is still in demo mode ?
, then Even, if I type my machine internal code, the Korg web site do not recognize it, and, I have no clue where I hide the special name, and, of course I can't authorize selected from the Oasys machine...

some ideas, thanks, before I buy the Mod7, I would really need the authorization code would work.. :shock: :?:
I'm sorry that you're having difficulties, but I'm not sure that I entirely understand the problem. This is the sort of thing that is best handled directly with your national Korg distributor. Have you talked with them?

Things which might be good to clarify:

1. Did you buy the LAC-1 at some point?
2. Did you ever have your OASYS serviced, such that the ID might have changed?
3. You write, "if I type my machine internal code, the Korg web site do not recognize it." What is the exact error that occurs?
4. You write, "I have no clue where I hide the special name." What is the "special name" that you are referring to? Do you mean the authorization code for the LAC-1?

- Dan

Posted: Fri Dec 05, 2008 8:06 pm
by mozartella
Dear Dan, always here when needed, this is so nice....

first, I do not recall, if I bought it or not.... but, the LAC, was it no ( given?) when we upgraded from the last OS upgrade? that, I do not recall honnestly. If it was not given then all is fine, and I must buy it...For the Mod 7 and the last one, I do recall, that was only in DEMO mode, and if I like to buy, I must pay for it...

Yes, my machine was in beetwen serviced, when Korg, did installed the special World card I could order it in France, and the Oasys needed to be serviced, because, my Oasys with the serial 000800, had some trouble with a component related to World clocking, and, I had to wait from a special adapter from Japan Korg, that, the World clock would work...This is why I am, now confused..

thanks you, kindly Dan

Posted: Fri Dec 05, 2008 8:12 pm
by danatkorg
mozartella wrote:Dear Dan, always here when needed, this is so nice....

first, I do not recall, if I bought it or not.... but, the LAC, was it no ( given?) when we upgraded from the last OS upgrade?
No, sorry; the LAC-1 is an added-cost option.
mozartella wrote:World clocking
This is "word" clock, btw.

If possible, please answer the rest of my questions....

3. You write, "if I type my machine internal code, the Korg web site do not recognize it." What is the exact error that occurs?
4. You write, "I have no clue where I hide the special name." What is the "special name" that you are referring to? Do you mean the authorization code for the LAC-1?


- Dan

Posted: Fri Dec 05, 2008 8:22 pm
by mozartella
danatkorg wrote:
mozartella wrote:Dear Dan, always here when needed, this is so nice....

first, I do not recall, if I bought it or not.... but, the LAC, was it no ( given?) when we upgraded from the last OS upgrade?
No, sorry; the LAC-1 is an added-cost option.

Then, perhaps my memory is trikking me
mozartella wrote:World clocking
This is "word" clock, btw.

thanks I have no clue why I was always reffering the word clock, like a World, then? why a name like that BTW ?

If possible, please answer the rest of my questions....

3. You write, "if I type my machine internal code, the Korg web site do not recognize it." What is the exact error that occurs?

OK, what I did, I entered the internal Oasys code of my machine, not realizing, Korg need a different code..

4. You write, "I have no clue where I hide the special name." What is the "special name" that you are referring to? Do you mean the authorization code for the LAC-1?

I suppose so, but, the funny stuff is, when I go to the Korg user forum, enter my nick and my pass, and goes to the authorisation page, it show me the LAC-1, and, this is why, maybe I was thinking, I had an authorization number for it....maybe, the best thing would be, when a customer is looking for his, her authorisation stuff, to have an empty window, and from here type the Mod-7 or whatever, and see witch one we would have already....

Thanks Dan


- Dan

Posted: Fri Dec 05, 2008 8:42 pm
by danatkorg
mozartella wrote: thanks I have no clue why I was always reffering the word clock, like a World, then? why a name like that BTW ?
It's the clock which corresponds to the progression to the next "word" of bits (for instance, 24 of them) in the digital audio system.
mozartella wrote:
dan wrote: 3. You write, "if I type my machine internal code, the Korg web site do not recognize it." What is the exact error that occurs?
OK, what I did, I entered the internal Oasys code of my machine, not realizing, Korg need a different code..
What is the exact error that occurs?
By "internal code," do you mean the Public ID?
Where are you entering this?

I'm starting to think that you really need to talk with your distributor, in real-time on the phone.

Best regards,

Dan

Posted: Fri Dec 05, 2008 10:16 pm
by Daz
Hi Moz,

As Dan says it definitely "Word Clock" ;-)

In plain English a Word is used to refer to a group of letters and in computing a Word is a group of bytes (a byte is enough space to store a single letter traditionally). We also use the term Paragraph and Page in computing too, to refer to a bunch of words and bunch of paragraphs of data. The computing terminology was just taken from normal English use.

In this case a Word refers to the group of 3 bytes that are used to represent each audio sample. Every time the word clock ticks (once every 1/48000th second), one of those words is sent down the ADAT connection.

Daz.

Posted: Sat Dec 06, 2008 9:29 pm
by mozartella
Thanks you both, again I learned something, and, this is why we said, if we must die, at night is clever, because, I learned the word during this precis minute.....of the world of the next clock, with a cookooclock and a bite and a page, and...don't we miss the Univers too?

chers...and, yes I would contact Korg representatives, soon....