Pa 800 Helppp pleaassseeee

musickey · Post by **musickey** » Fri Jan 30, 2009 1:02 am

Hi everyone
No sound coming out from the speakers or the headphone,speakes option checked ON and still No sound coming, any help please

nabil_kh2 · Post by **nabil_kh2** » Fri Jan 30, 2009 4:54 am

did u turn it on after an OS update?

Paula · Post by **Paula** » Fri Jan 30, 2009 12:13 pm

HI Musickey; hope it will be something you can fix, also have you tried an amp. on L&R line out,..Paula

musickey · Post by **musickey** » Fri Jan 30, 2009 1:38 pm

hello everyone
yes turn it on after an OS update, also the left and right lines are not working too, any help please

Rob Sherratt · Post by **Rob Sherratt** » Fri Jan 30, 2009 2:23 pm

Musickey,

In order for us to help you further, please describe what has happened to the keyboard since the last time the audio outputs were working? When was the last time the audio worked correcty?

eg has there ben any thunder an lightning?
have any light bulbs blow in the house?
did you upgrade any software?
did you load any files into the keyboard?

Thanks,
Rob

musickey · Post by **musickey** » Fri Jan 30, 2009 5:53 pm

Hello Rob
I Bought it yesterday and the seller said it was a Ram Issue and he took it to Korg, they change it and keyboard was working excellent.
but when i got it turn it on and there is no sound coming at all, everything is working accept the sound.

Rob Sherratt · Post by **Rob Sherratt** » Fri Jan 30, 2009 8:12 pm

Hi,

It seems there is a hardware fault. The person who sold it you has an obligation to to provide goods in the condition advertised. If he/she said it was fully working then he/she has an obligation to demonstrate it to you in a fully working condition, or else refund the money yu piad for it.

Best regards,
Rob

musickey · Post by **musickey** » Fri Jan 30, 2009 8:29 pm

Yes, Mr Rob, I will return it and get the refund

Lee · Post by **Lee** » Sat Jan 31, 2009 1:19 am

Not too fast...Maybe the place can have a look. Sounds like maybe a loose cable? May be something simple inside...if not it's a different story.

In an case Rob is right on...they need to make it right for you or refund ALL $$$.

IMHO,

Hope it works out OK
Lee

nabil_kh2 · Post by **nabil_kh2** » Sun Feb 01, 2009 12:17 am

musickey wrote:hello everyone
yes turn it on after an OS update, also the left and right lines are not working too, any help please

If u turned it on after an OS update and theres no sound coming, i think its because you loaded the wrong files in the update, it happened to me once because i loaded the musical resources BKP file and not the actuall OS which 127mb the file i loaded was &.

just download the OS update and install it again, then u might get sound, if this is the problem.

cant garuntee this will fix it

good luck

Rob Sherratt · Post by **Rob Sherratt** » Sun Feb 01, 2009 7:01 am

The reason for the failures is that it is a Pa800 with faulty sample ram. It should have been fixed by the previous owner under warranty. You have to return it to the original owner and get your money back.

Regards,
Rob