KP3 Digital distortion glitch / bug [SOLVED]

[jmdodge]

I just bought the KP3.

It seems prone to randomly introducing a harsh, digital kind of distortion to the input signal that sounds like the bit depth has been reduced. Similar to a bit crusher effect, but this is clearly not an intentional effect. It seems more like there is something wrong with the A/D converter.

It does not matter what effect I'm using or what effect I might switch to while it's happening.

It will go away on its own after a while or sometimes vigorously switching back and forth between patches can make it go away.

Landing on certain patches (the vocoders for example) seem especially prone to getting it 'stuck' in this harsh, crappy sounding mode.
It's not just the monitoring of the signal that is effected by this, the bad sound will be recorded into the sample bank as well.

I have upgraded to the latest (2.0) OS.

Do I have a defective unit? Is this a known issue? Should I switch the OS to 1.03? Any help is much appreciated.

[jmdodge]

Do I have a defective unit? Is this a known issue? Should I switch the OS to 1.03? Any help is much appreciated.

How about this, is there anyone that's NOT having this issue?
I'm pretty sure I'm going to exchange the unit, but I'd like to know if my symptom is a common problem or not before I go down that road.

[salamanderanagram]

i do NOT have this problem.
i also don't think anybody else does as i have not heard of it.

[jmdodge]

i do NOT have this problem.
i also don't think anybody else does as i have not heard of it.

Ok, thanks for your response. Back to the store it goes. Hopefully an exchange will solve it.

[jmdodge]

In case anyone was interested to know or has the same issue, replacing the unit did indeed fix this issue.

Looks like I just got a defective box.