AE & DE C/R needs re-registering.

Goseba · Post by **Goseba** » Fri Feb 12, 2010 11:43 am

I installed and registered the AE and DE versions on my laptop soon after they were released. (New laptop, and dongle versions not installed).

I have not used them since until tonight and they all needed re-registering, and I had some message saying something along the lines of the computer system changed. Nothing has changed with the laptop.

Has anyone else had this problem? I hope this doesn't keep occurring.

rich_h · Post by **rich_h** » Fri Feb 12, 2010 7:38 pm

This usually happens if something in your networking configuration changes.

For example, I registered my copy with my wireless network enabled. Next time I tried to use it I had the wireless disabled and Legacy required re-authorising. There was no problem with the re-authorisation, I simply used another computer to get the authorisation code and typed it in by hand.

Interestingly there was no problem when I tried to use Legacy with the wireless re-enabled.

Goseba · Post by **Goseba** » Fri Feb 12, 2010 9:10 pm

Nothing had changed on the laptop, wireless was enabled the whole time.

rich_h · Post by **rich_h** » Fri Feb 12, 2010 10:02 pm

In which case just reissue the registration code - the chances are you won't have a problem.

MartinHines · Post by **MartinHines** » Fri Feb 12, 2010 10:03 pm

I would suggest contacting your Country Korg Tech Support.

Perhaps they can help ID what it is in your system that makes the Korg software think you have changed computers.

Goseba · Post by **Goseba** » Fri Feb 12, 2010 10:17 pm

I will wait and see if it happens again. I didn't know if others had had this happen. If it's a once off then it's no problem.

Etaoin · Post by **Etaoin** » Sun Feb 14, 2010 2:10 pm

Goseba wrote:Nothing had changed on the laptop, wireless was enabled the whole time.

You said you purchased the AE soon after it was released, so that must be in 2004. Are you sure absolutely nothing has changed in those 5 years? No OS updates, no driver updates, nothing?

Goseba · Post by **Goseba** » Sun Feb 14, 2010 7:49 pm

Etaoin wrote:
Goseba wrote:Nothing had changed on the laptop, wireless was enabled the whole time.
You said you purchased the AE soon after it was released, so that must be in 2004. Are you sure absolutely nothing has changed in those 5 years? No OS updates, no driver updates, nothing?

It is a new laptop I installed them on last month, I delayed installing the C/R versions until I had it set up as I wanted. I had not installed the dongle versions on this laptop.