Page 1 of 1

Should I send my fast track pro to m-audio for a 'repair'

Posted: Fri May 14, 2010 7:24 pm
by tpantano
I'd have to pay shipping.

Basically, my fast track pro drops out a lot. After a fresh driver install, it won't happen for 2-3 days. Then, it starts happening every 2 minutes, every minute, every 2 seconds finally.

We've tried a variety of solution to fix it, such as different USB ports, different drivers, using it with a different computer.... nothing.

However, I don't believe it's a problem with just my unit. Through research, it seems to be a problem with all FTPs... and m-audio has been silently avoiding doing anything for years.

http://forums.m-audio.com/showthread.ph ... -H-W-issue

http://forums.m-audio.com/showthread.ph ... d-is-reset

http://www.tranceaddict.com/forums/show ... iority=1.0

Should I even bother sending it to them, knowing that it's not a problem with my unit but rather all units? Should I give them an ultimatum to fix my $200 problem that they obviously know is their fault?

I can't do the homemade fix on the first link as I don't have a soldering iron, and if I get a powered USB port M-audio better reimburse me...