Use Your Credits!

Ultimate Dj · Post by **Ultimate Dj** » Fri May 25, 2012 3:39 am

Hey'all
Just wanted to remind everyone to use the Korg credits before they expire May 31rst. I almost forget and remembered with a jolt! lol

Theres no other rumors of extending the time or releasing new libraries that I missed are there?!

Cheers!

Dj

OldDude · Post by **OldDude** » Fri May 25, 2012 4:34 am

Credits?

MarPabl · Post by **MarPabl** » Fri May 25, 2012 1:38 pm

Oasys owners who purchased synth engines received codes for using that money (up to $750.00 USD) on libraries for Kronos.

Indeed, there have been great fellow members who have given away their codes because they don't own a Kronos and therefore the codes are of no use to them

DennyC · Post by **DennyC** » Fri May 25, 2012 2:40 pm

I did use my credits, don't believe any new soundsets have been announced.

ed_f · Post by **ed_f** » Sat May 26, 2012 12:59 am

MarPabl wrote:Indeed, there have been great fellow members who have given away their codes because they don't own a Kronos and therefore the codes are of no use to them

So cool

BasariStudios · Post by **BasariStudios** » Sat May 26, 2012 3:12 am

Thanks to SouldBe i purchased the Legendary Strings and Austrian Piano.

Thanks again Bro!

X-Trade · Post by **X-Trade** » Sat May 26, 2012 8:05 am

BasariStudios wrote:Thanks to SouldBe i purchased the Legendary Strings and Austrian Piano.

Thanks again Bro!

I got these too. They are really great.

BasariStudios · Post by **BasariStudios** » Sat May 26, 2012 10:37 am

I love the Austrian, you can hear the difference right away.

Post by **Sharp** » Sat May 26, 2012 10:55 am

I got the same two also and I'm delighted with them. Even if the credits could be used on the karo libraries, I would have still picked the two KORG libraries. Karo's pcg programming is very basic at best in many places.

Regards
Sharp.

BasariStudios · Post by **BasariStudios** » Sat May 26, 2012 11:45 am

Sharp wrote:Karo's pcg programming is very basic at best in many places.

I think the same too.

keydude · Post by **keydude** » Sun May 27, 2012 6:22 pm

D'oh!!. I have an Oasys and a Kronos. I received my code for new Kronos libraries a couple of months ago, but (and I can't believe I did this) I deleted the email with the code.

How do I fix this embarrassing situation? What is the phone number for KORG service desk (I can't seem to locate it anywhere on the web).

I guess I must be in a "duh" mode right now. Any help is appreciated. I think I have enough "credits" for 2 libraries. Thanks,

-- Keydude

Francois · Post by **Francois** » Sun May 27, 2012 6:43 pm

I'm sure Korg will reissue the email if you ask them. They can check it's not been used anyway.

MartinHines · Post by **MartinHines** » Sun May 27, 2012 6:59 pm

keydude wrote:D'oh!!. I have an Oasys and a Kronos. I received my code for new Kronos libraries a couple of months ago, but (and I can't believe I did this) I deleted the email with the code.

How do I fix this embarrassing situation? What is the phone number for KORG service desk (I can't seem to locate it anywhere on the web).

I guess I must be in a "duh" mode right now. Any help is appreciated. I think I have enough "credits" for 2 libraries. Thanks,

-- Keydude

I would recommend you call/phone them and get the name of the person you talk with
http://www.korg.com/contactus.aspx

I would probably start with Korg USA Customer service. They could transfer you to Product Support if necessary.

Given Monday is a holiday in the U.S. and the credits expire on Thursday, you only have a few days to get them re-issued.

I would definitely NOT communicate via email since that could burn a day or two. Good luck.

Francois · Post by **Francois** » Sun May 27, 2012 7:04 pm

Martin is right. Time is of the essence. The last time I contacted Korg USA tech support via email, it took two weeks to get a reply. So phoning them is definitely the thing to do in your case.

SoulBe · Post by **SoulBe** » Sun May 27, 2012 7:17 pm

keydude wrote:D'oh!!. I have an Oasys and a Kronos. I received my code for new Kronos libraries a couple of months ago, but (and I can't believe I did this) I deleted the email with the code.

-- Keydude

Hi keydude,

you should have received two emails, the first about 10/20/2011 and the second about 03/28/2012 depending on the extend of expiration date. Maybe you can find one of the mails in your account?

hope that helps
SoulBe