jimiki wrote:
C'mon guys... have a piece of appreciation for Korg for giving you a good machine.... support from Korg is far better while compared to "R" brand synth and its dealers..
...
I could easily say, "Come on Korg... Have a piece of appreciation for your customers who paid a lot of money for their product"
I wondered how long it would be before someone stood up for Korg and tried to imply the customers are the ones being unfair.
Two wrongs don't make a right, a very bad analogy (its 5:30 am and I'm tired), if I complain about person x as he's committed 100 crimes, being told to cut him some slack as person y has committed 500 is a totally pointless and illogical thing to say.
I love my Kronos, but that doesn't get around the fact that korg initially handled the keybed problem extremely badly and customers felt like their wishes were being ignored. Editor v1 was slammed as not fit for purpose by 99% of people who commented. They bring out editor v2 and its virtually no better.
And you are siding with korg, sort of implying that we the customer are in the wrong, they must be loving you, it's people who act like this that give companies such as korg the impression they can carry on treating their customers with what amounts to contempt, sure in the knowledge that when they do, they don't even have to bother trying to defend themselves as a minority of their customers will willingly do that job for them.
Doesn't matter how good 99% of the Kronos is, many people WANT to be able to use it in a way it was implied they could at first point of advertisement and the simple fact is, this is a very sub par excuse for an editor for any model or brand of synth, yet alone a flagship expensive model.
No 64bit in late 2012, whoevers responsible for that decision should in my opinion be fired as they are obviously not fit for the position they hold.
Maybe, just maybe if the editor was 64bit, people would see that at least korg and soundquest are actually slowly taking on board what the customer wants and then people would be more optimistic about convincing them to get their editor into the 21st century in other ways too.
But there's total silence on people's wishes and complaints. Even the soundquest account that posts in this forum is extremely selective on what they choose to comment on, yes I realise often they aren't allowed to comment by their bosses etc, but the impression that gives isn't a very good one.
Soundquest has responded to just one person (well they've pointed another person to the same response), and the one complaint/problem they've chosen to comment on is one that they can blame someone else for, in this case Apple.
I'm not impressed, many others aren't impressed and the more people don't put up with being given shoddy products (whether hardware or software) and the more vocal people are about such shoddy products the better.
Conversely, the more people stick up for companies releasing shoddy products, the less likely those companies are to ever change
