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Posted: Tue Sep 24, 2013 7:40 pm
by lotty1
Well it's now Tuesday 5 days since I last saw my Kronos I believe it in Sheffield at the moment but I'm tempted to ring them to see what's happening but should I
No I'm going to rind them on Thursday if they don't get in touch with me before to see if it's gone to korg.
Posted: Thu Oct 03, 2013 7:02 pm
by lotty1
Korg 73 still gone last been seen going down the M6 from Sheffield to Milton Keynes to Korg UK.
That's two weeks she be away now
Posted: Fri Oct 04, 2013 10:23 am
by pedro5
Thanks for the update...although not good news.
I would have expected its return by now,but it is the way of such things.
As said,I'm about to follow a similar route with sending my own Kronos for repair (Korg UK etc) and am interested in your results.
Keep us posted,please.
Posted: Fri Oct 04, 2013 5:10 pm
by lotty1
I have just bought an Ableton Push to keep me amused until she arrives home again but will keep you all posted.
Posted: Sat Oct 05, 2013 4:16 pm
by Kontrol49
lotty1 wrote:Korg 73 still gone last been seen going down the M6 from Sheffield to Milton Keynes to Korg UK.
That's two weeks she be away now
.
Does the courier company charge per mile?
no wonder it's been away 2 weeks if they used the M6 to get to MK from Sheffield.....
you'd probably have it back by now if he'd taken the M1...lol
Re: Kronos Gone!
Posted: Mon Oct 07, 2013 4:46 pm
by Davidb
lotty1 wrote:Hi every one
Well I decide that If I had only one year left of my warranty on my kronos it was time to sort out the keybed. So I've sent my Kronos 73 back to the dealer to have the very early keybed checked and then hopefully sent back to korg for replacement keybed.
The spacing of the keys very irregular and I get key bouncing when play piano at the high end.
When programming the kronos sometimes freezes most annoying.
(
Well done, mate.
Posted: Mon Oct 07, 2013 9:03 pm
by BobTheDog
lotty1 wrote:I have just bought an Ableton Push to keep me amused until she arrives home again but will keep you all posted.
They took around 3 weeks to not fix mine.
Posted: Mon Oct 07, 2013 9:28 pm
by lotty1
BobTheDog wrote:lotty1 wrote:I have just bought an Ableton Push to keep me amused until she arrives home again but will keep you all posted.
They took around 3 weeks to not fix mine.
Sorry what do you mean? {They took around 3 weeks to not fix mine}
Posted: Mon Oct 07, 2013 11:26 pm
by pedro5
He means that his Kronos was away for three weeks,but wasn't fixed properly.....
Still having problems....poor soul...
(Sorry Bob).
Hope you will have a better result (and me,of course.....when it's my turn).
Posted: Tue Oct 08, 2013 6:33 am
by BobTheDog
lotty1 wrote:BobTheDog wrote:lotty1 wrote:I have just bought an Ableton Push to keep me amused until she arrives home again but will keep you all posted.
They took around 3 weeks to not fix mine.
Sorry what do you mean? {They took around 3 weeks to not fix mine}
Well I had a noisy fan and they replaced it with an even noisier one.
My Keybed is badly spaced and has a bad velocity range and they told me it was normal.
Posted: Tue Oct 08, 2013 6:41 pm
by lotty1
BobTheDog wrote:lotty1 wrote:BobTheDog wrote:
They took around 3 weeks to not fix mine.
Sorry what do you mean? {They took around 3 weeks to not fix mine}
Well I had a noisy fan and they replaced it with an even noisier one.
My Keybed is badly spaced and has a bad velocity range and they told me it was normal.
Was your kronos sent to UK Milton Keynes for repair?
Posted: Tue Oct 08, 2013 7:06 pm
by BobTheDog
Yep, via the dealer.
Hopefully you will be luckier than I was.
Posted: Wed Oct 09, 2013 6:28 pm
by lotty1
Sent an email Korg UK yesterday asking them how they were going on with fixing my Kronos
This was there reply
Having checked, the repair was completed yesterday and the engineer's notes are as follows:-
Key contact & front bar issue. .(Not sure what this means)
Possible corrupted OS data ( Bit Vague )
Reformatted & installed latest OS. ( Had the latest anyway)
Soak tested.
So it has been sent back to Sheffield and I will let you all know when it arrives back to me.
.
Posted: Wed Oct 09, 2013 6:54 pm
by BobTheDog
Fingers crossed then. Sounds like they have replaced the contacts anyway.
Posted: Thu Oct 10, 2013 12:19 am
by pedro5
Yes...Good Luck with this,hope it's sorted.
I think the front bar issue may be related to some sort of key fouling.
Key contacts probably refer to the rubber strips.(As Bob mentions).
The corrupted O/S would be cured with the reformat and re install etc.
Hope you saved your own data...????
As for the "soak test"....one can only guess...
Best Wishes.