New korg Kronos three time problem with in 5 month.
Posted: Mon Nov 04, 2013 9:00 pm
Please help....
I bought Korb-Kronos-61, on 29/06/13 at (Cuttack) India but some technical problems (it automatically changed the tune and scale when changing the timber) with in five day, and it was repaired and delivered to me after 20 days from my purchases. When I switched on the key board, it took a bit linger time to start, approximately 15 minutes. After that I upgraded my operating system version to 2.0.6 and then loaded Indian tones and did some combination. It took almost 2 hours for all this and then I switched off the Korb-Kronos-61. when I switched on it after 2 hours, it took a bit longer time than the previous session, approximately 20 minutes. Then I played about 3 hr and switched off. When I wanted to on it again in the evening hour, I was shocked to note that it took more than 30 minutes to start and subsequently hanging problem during the starting process. Then I went on practicing…..rest was ok. That, next morning when I switched on the Korb-Kronos-61, the system was completely dead and it did not respond at all. Again I sent it to service center i.e. on 26.09.2013 and received after One month i.e 31.11.13. Now I found a another new problem- when I on my kronos it works properly but after some time some key/notes are mute, when I restart my bourd it again playing normaly.
I very much sad
please help for permanent solution.
I bought Korb-Kronos-61, on 29/06/13 at (Cuttack) India but some technical problems (it automatically changed the tune and scale when changing the timber) with in five day, and it was repaired and delivered to me after 20 days from my purchases. When I switched on the key board, it took a bit linger time to start, approximately 15 minutes. After that I upgraded my operating system version to 2.0.6 and then loaded Indian tones and did some combination. It took almost 2 hours for all this and then I switched off the Korb-Kronos-61. when I switched on it after 2 hours, it took a bit longer time than the previous session, approximately 20 minutes. Then I played about 3 hr and switched off. When I wanted to on it again in the evening hour, I was shocked to note that it took more than 30 minutes to start and subsequently hanging problem during the starting process. Then I went on practicing…..rest was ok. That, next morning when I switched on the Korb-Kronos-61, the system was completely dead and it did not respond at all. Again I sent it to service center i.e. on 26.09.2013 and received after One month i.e 31.11.13. Now I found a another new problem- when I on my kronos it works properly but after some time some key/notes are mute, when I restart my bourd it again playing normaly.
I very much sad
please help for permanent solution.