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Noise: is my Volca Keys defective?

 
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#ff007f



Joined: 07 Dec 2014
Posts: 2
PostPosted: Sun Dec 07, 2014 10:28 pm    Post subject: Noise: is my Volca Keys defective? Reply with quote
Hey, could you help me? I don't know if my Keys is defective or not.

It produces noticeable hiss and (very quiet) background tones, even when nothing is playing. The background tones seem to be related to the working of the machine - for example, if I hold down the MEMORY button, a noticeable constant tone is heard.

The volume of the noises remains fairly constant until the volume knob is raised to about 1/2 way, then get louder as the volume is increased.

Should I return this unit, or is this normal?
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roblabs
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Joined: 25 Sep 2011
Posts: 1396
Location: NYC
PostPosted: Sun Dec 07, 2014 11:28 pm    Post subject: Reply with quote
Are you on batteries or an ac adaptor? Could be a grounding issue
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#ff007f



Joined: 07 Dec 2014
Posts: 2
PostPosted: Mon Dec 08, 2014 1:16 pm    Post subject: Reply with quote
I'm using batteries.
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volcaPaul
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Joined: 04 Dec 2014
Posts: 106
Location: UK
PostPosted: Tue Dec 09, 2014 1:21 pm    Post subject: Reply with quote
How are you listening to it - are you using headphones direct from the volca or through a mixer?
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