Need to upgrade KLCae07 but user account is gone

Discussion relating to the Korg Legacy Collection (all editions).

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virtualmo
Posts: 4
Joined: Thu Jun 13, 2013 9:52 pm
Location: Boston, USA

Need to upgrade KLCae07 but user account is gone

Post by virtualmo »

Hi, I have been running the KLC (including Mono/Poly) for too long to remember on a legacy Mac Pro running 10.7.5.

I want to download and install the KLC onto my newer MacBook (10.13.6). In trying to access the id.korg.com site, it does not recognize my account.

I read through this thread about upgrading via the $49.99 upgrade path, but if I can't login, what I'm I to do? Is there a customer support channel?

Thanks in advance for any assistance or suggestions!
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pranaearth
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Posts: 207
Joined: Tue Jan 17, 2006 4:59 am
Location: New York

Post by pranaearth »

Your KorgUser.net account information isnt transfered over.
I remember them saying that you had to create a new Korg ID account.

I found this on Korg support

https://support.korguser.net/hc/en-us/a ... ollection-
rock machine
Full Member
Posts: 117
Joined: Mon May 01, 2006 5:30 pm

Post by rock machine »

Can this company make using thier products, for which we paid, any more difficult. They've changed this whole Legacy about 4 times I think.Another company I won't be buying anything else from.
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