It's going ...

dregsor · Post by **dregsor** » Mon Oct 03, 2011 6:41 pm

After some serious soul searching over the weekend I've decided to return the Kronos 73 I received last week. I crammed a week's worth of play into three days in order to make sure this was the right decision for me. I realize that not everyone has had problems with the Kronos. But IMO you can't ignore the many others that have had similar issues. I can't justify paying $3000 for a keyboard that supposedly is brand new out of the box and has these kind of problems. Also because of this I can't commit to the ordeal of exchange/repair. Even if I did, the long term reliability of this keyboard is questionable. And I would expect at this price point for it to last, well, a lifetime.

Issues ...
I've got major problems with the RH3 key bed. While the keys on this 73 are mostly even in height across the board, (two keys are not) there are notable gaps in the key spacing. Every octave between B and C has a gap. There are others as well.

In the second octave the C,E,F and G keys are all making a clunking sound on release. After just a few days of use other keys have been added to the list. Interestingly enough it's usually after the board has been played a while that this occurs. When you first sit down most of the keys work as expected.

The plastic cover on the lower joy stick is uneven and loose on the left edge. I've tried out two 61's and neither of them had any real build issues I could find other than the cheap plastic end caps and control wheel. I must admit this defect was a surprise. Does anyone even check these before putting them in the box???

I've had combis lock up twice while playing. Every note locked on sustain. The second time this happened I had to reboot the unit in order to recover. This might well be fixed in the new OS but who knows.

I've had note cutoffs from time to time. I wasn't sure at first but after 3 days of use there is no doubt. Check out outjets nice video here for a perfect example :

http://www.korgforums.com/forum/phpBB2/ ... &start=105

As I've said before I could live with a few minor problems but that is clearly not the case here. IMO Korg has some serious quality control issues.

That was all the negative stuff and it's not fair to leave it at that. Once you get past these problems this is a truly amazing machine. The sounds this thing can produce are incredible. With only a few exceptions I found the workflow excellent. After having several Yamaha's and a few Roland's I am impressed with Korg in many areas. The tools are all there for any setting, live or studio. The sequencer, sampler, connectivity, I could go on and on but many of you already know this stuff.

So Korg really broke my heart on this one. I truly believe they are a better key bed and a little better build quality away from having the best workstation ever built.

One last thing. I want to thank everyone here for all the help and support they give. I've been able to make a very difficult decision, and feel good about it, due in no small part to all of you. Thank you!

Take care.

Korgstream · Post by **Korgstream** » Mon Oct 03, 2011 7:11 pm

dregsor, i understand you and agree with you.
Almost every day we see there is a new case of poor quality control in the Korg.

I hope Korg will learn this lesson.

PinkFloydDudi · Post by **PinkFloydDudi** » Mon Oct 03, 2011 7:39 pm

Korgstream wrote:dregsor, i understand you and agree with you.
Almost every day we see there is a new case of poor quality control in the Korg.
I hope Korg will learn this lesson.

No, you see the same 4 people making the same complaints (with rare exception).

Take a look at the poll regarding users who are experiencing issues. It is not anywhere close to 1 per day.

This might be a better site for you: http://www.rolandclan.com/

dregsor · Post by **dregsor** » Mon Oct 03, 2011 8:18 pm

Four? Nearly 50% of respondents in this thread have had some sort of issue. And there not all the same ...

http://www.korgforums.com/forum/phpBB2/ ... c&start=30

My guess is that number will drop some. I'm not Kronos bashing by any means, but these problems are not isolated or imaginary. I am glad you got a good one!

PinkFloydDudi · Post by **PinkFloydDudi** » Mon Oct 03, 2011 8:30 pm

dregsor wrote:Four? Nearly 50% of respondents in this thread have had some sort of issue. And there not all the same ...

http://www.korgforums.com/forum/phpBB2/ ... c&start=30

My guess is that number will drop some. I'm not Kronos bashing by any means, but these problems are not isolated or imaginary. I am glad you got a good one!

If you have a problem with your kronos, where might be the first place you look for help? The forums. I would not at all be surprised given that statement that the numbers here would be higher than the actual average by a LOT.

I am not saying there are no issues...I am saying there is not "1 per day", and it most certainly is the same people for the most part bringing it up over and over.

The gross and idiotic exaggeration of how widespread the problems are is what I am disputing...not that there are no problems.

The statement that the OP made:
"I truly believe they are a better key bed and a little better build quality away from having the best workstation ever built"

I have no problems with the keybed at all...nor with any bit of build quality (yet)...so according to his own words, I have the best workstation ever built. (Which while that may be a slight exaggeration, is pretty much what my experience has been thus far).

I would most certainly not be happy if my sounds were cutting out, or I was getting locks on combis. That just isn't the case for me though.

Korgstream · Post by **Korgstream** » Mon Oct 03, 2011 8:36 pm

PinkFloydDudi wrote: No, you see the same 4 people making the same complaints (with rare exception).

4 people?

You see only what you want to see.

PinkFloydDudi wrote: This might be a better site for you: http://www.rolandclan.com/

You seem rude. I did not ask you advice me where to go better, right?
So leave your advice to yourself, man.

BTW, I do not have any roland in the setup.
Many years ago i sold last roland from my setup.

runningman67 · Post by **runningman67** » Mon Oct 03, 2011 8:55 pm

I'm gutted for Dregsor. Seriously man .

I'll let you know how mine is when it comes. If it's perfect maybe it will put some faith back and maybe you should try again.
If it isn't perfect I will keep going until I get a good one because I simply love the Kronos.

Regards

Lester

PinkFloydDudi · Post by **PinkFloydDudi** » Mon Oct 03, 2011 9:03 pm

Korgstream wrote: 4 people?
You see only what you want to see.

I said with rare exception. People who are not haters come, say their complaint, and let it be. They don't bring it up in 50 other threads like...say...you, and a couple others around here do.
They also keep the discussion about the problem...not "_____ keyboard doesn't have that problem so I think it is better than the kronos".
Nor do they make stupid generalized (and wrong) statements like "Almost every day we see there is a new case of poor quality control in the Korg" (which is completely false).... Thats when you go from being a productive member to a useless troll.

You seem rude. I did not ask you advice me where to go better, right?
So leave your advice to yourself, man.

BTW, I do not have any roland in the setup.
Many years ago i sold last roland from my setup.

I can be...
I find it rude when all people do is bash something that is the main intention of the forum they are in.
And no...saying "but i love the kronos" after 18 pages of complaining about it doesn't cut it for me.

If your critique of the Kronos depends upon a lie (like saying every day there is a new case of poor quality) - I consider you a troll.

GregC · Post by **GregC** » Mon Oct 03, 2011 9:07 pm

PinkFloydDudi wrote:
dregsor wrote:Four? Nearly 50% of respondents in this thread have had some sort of issue. And there not all the same ...

http://www.korgforums.com/forum/phpBB2/ ... c&start=30

My guess is that number will drop some. I'm not Kronos bashing by any means, but these problems are not isolated or imaginary. I am glad you got a good one!
If you have a problem with your kronos, where might be the first place you look for help? The forums. I would not at all be surprised given that statement that the numbers here would be higher than the actual average by a LOT.

I am not saying there are no issues...I am saying there is not "1 per day", and it most certainly is the same people for the most part bringing it up over and over.

The gross and idiotic exaggeration of how widespread the problems are is what I am disputing...not that there are no problems.

The statement that the OP made:
"I truly believe they are a better key bed and a little better build quality away from having the best workstation ever built"

I have no problems with the keybed at all...nor with any bit of build quality (yet)...so according to his own words, I have the best workstation ever built. (Which while that may be a slight exaggeration, is pretty much what my experience has been thus far).

I would most certainly not be happy if my sounds were cutting out, or I was getting locks on combis. That just isn't the case for me though.

I am very pleased with my K88. The most minor thing I have noticed is a sampling artifact (slight ringing) on B flat 2, with the German grand.

I am confident that Korg will address the defects ( when significant) documented by some owners.

I also notice some new posters with 33 posts or less, who are not going to buy a Kronos, whose intent is to argue with other experienced posters.
I suspect these newbies have too much time on their hands

PinkFloydDudi · Post by **PinkFloydDudi** » Mon Oct 03, 2011 9:31 pm

GregC wrote:I am very pleased with my K88. The most minor thing I have noticed is a sampling artifact (slight ringing) on B flat 2, with the German grand.

I am confident that Korg will address the defects ( when significant) documented by some owners.

I also notice some new posters with 32 posts or less, who are not going to buy a Kronos, whose intent is to argue with other experienced posters.
I suspect these newbies have too much time on their hands

I must have too much on my hands too because I engage them...although I did drop out of 2 pointless threads recently. If only I could bring the kronos into work and play it without others noticing.

+1 to you sir!

Korgstream · Post by **Korgstream** » Mon Oct 03, 2011 9:33 pm

PinkFloydDudi wrote: If your critique of the Kronos depends upon a lie...

You did not read carefully.
My criticism is based on facts. You have to open your eyes and read this forum. The facts that you do not want to see.
"There's none so deaf as those who will not hear"

GregC · Post by **GregC** » Mon Oct 03, 2011 9:38 pm

PinkFloydDudi wrote:
GregC wrote:I am very pleased with my K88. The most minor thing I have noticed is a sampling artifact (slight ringing) on B flat 2, with the German grand.

I am confident that Korg will address the defects ( when significant) documented by some owners.

I also notice some new posters with 32 posts or less, who are not going to buy a Kronos, whose intent is to argue with other experienced posters.
I suspect these newbies have too much time on their hands

I must have too much on my hands too because I engage them...although I did drop out of 2 pointless threads recently. If only I could bring the kronos into work and play it without others noticing.

+1 to you sir!

and +1 to you !

I have an advantage. I have my own business, mostly work from home in addition to local travel.

I think there are a few newbie debate queens or trolls on this forum. Since they are spoilers, its useful to engage them for a few posts as they show their colors. After, its best to ignore them.

Korgstream · Post by **Korgstream** » Mon Oct 03, 2011 9:40 pm

Blind faith of fanatics may cause harm to any good business..

Korgstream · Post by **Korgstream** » Mon Oct 03, 2011 9:45 pm

GregC wrote: I suspect these newbies have too much time on their hands

Very funny to read it from a man who wrote 2234 posts and wear some pants while sitting here in the forum

Korgstream · Post by **Korgstream** » Mon Oct 03, 2011 9:50 pm

GregC and PinkFloydDudi!
I see you here well together, guys!
I will not bother you.

Your task you have done - instead of talking about a topic you have started the troll.
I will not feed you.
Good luck!