Korg Forums

jamsire · Full Member Joined: 01 Dec 2006 Posts: 220

Ok - I turn on the KRONOS, everything starts up, SET LIST shows up. I go answer the phone, come back, KRONOS has re-started on its own - with a SYSTEM STARTUP FAILURE message. Mad

H*** NOOO!!! This never happened before OS 1.5 and I WANT ANSWERS. I don't want to hear that I have to take it in for >>service<< because there is an intermittent hardware problem - when there never was one before the update. All of the USB devices are out and it still doesn't start - for a half an hour - like 6-8 tries.

Someone from Korg needs to speak on this without passing the buck.
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Too much equipment. What a bonehead.

aron · Posted: Sat Dec 10, 2011 3:27 am Post subject:

Did you call Korg support?
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Korg Kronos, RD-88, Yamaha VL1, Deep Mind 6, Korg Kross, author of unrealBook for iPad.

Night Spirit · Full Member Joined: 29 Nov 2011 Posts: 113

glad I have never once updated the board still on 1.0.7

jamsire · Full Member Joined: 01 Dec 2006 Posts: 220

michelkeijzers · Posted: Sat Dec 10, 2011 3:50 am Post subject:

jamsire · Full Member Joined: 01 Dec 2006 Posts: 220

And now, I am supposed to go out and buy a USB DVD drive (more money) because the programmers can't send signals or messages over the existing USB cable connection that came with the unit (like my RADIAS!).

Please tell me where I can go buy this unit, this time of night - on a Friday night, in a small borough of NYC? I'll tell you instead - NOWHERE!

Can't get over the oversight on this. Now, I'm supposed to take off of work and "get it serviced" as well?
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Too much equipment. What a bonehead.

michelkeijzers · Posted: Sat Dec 10, 2011 4:04 am Post subject:

I wonder if there is a boot possibility by USB stick ... that would save Korg and especially owners a lot of trouble in such cases. The stick could format the SSD and copy the most basic software on it. Or even the complete SSD (which is about 15 GB or so?) I don't think people would mind buying a 16GB USB stick for about $10-$20 for such occasions.

If in this way the system can be brought back within 10 mins it would be nice (of course the harddisk will be as factory later on but I guess everybody keeps a backup of important files on another harddisk/stick anyway).
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Developer of the free PCG file managing application for most Korg workstations: PCG Tools, see https://www.kronoshaven.com/pcgtools/

jamsire · Full Member Joined: 01 Dec 2006 Posts: 220

Extremely disappointed FINALLY.

I've read other users gripes and felt lucky - until tonight. The worst failure in hardware I've ever experienced - and I'm normally a patient person.

The system fan starts, and just - STOPS.

This is just inexcusable.
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Too much equipment. What a bonehead.

McHale · Posted: Sat Dec 10, 2011 4:47 am Post subject:

Sorry man about your Kronos.

If it makes you feel any better, ALL keyboards by ALL manufacturers have system failures to some degree. This isn't Kronos specific. I'm curious what caused it however. Like the OASYS, you're supposed to be able to build the OS from scratch with the system DVD. Have you tried that?
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Current Korg Gear: KRONOS 88 (4GB), M50-73 (PS mod), RADIAS-73, Electribe MX, Triton Pro (MOSS, SCSI, CF, 64MB RAM), SQ-64, DVP-1, MEX-8000, MR-1, KAOSSilator, nanoKey, nanoKontrol, 3x nanoPad 2, 3x DS1H, 7x PS1, FC7 (yes Korg, NOT Yamaha).

sparkie · Posted: Sat Dec 10, 2011 4:56 am Post subject:

McHale what are you smoking?

Wow...Jamsire, I think you are the 3rd or 4th person to report the same kind of problem after 1.5 was downloaded/.... Apex and Devix also had same problem..see thread below.

http://www.korgforums.com/forum/phpBB2/viewtopic.php?t=67844&sid=4afbd1efe912425e7f29434ef120e9b9

Add a few more..Here is another thread with 3 more people.. same problem.??

http://www.korgforums.com/forum/phpBB2/viewtopic.php?t=67751&sid=4afbd1efe912425e7f29434ef120e9b9

aron · Posted: Sat Dec 10, 2011 5:04 am Post subject:

Shakil · Posted: Sat Dec 10, 2011 5:06 am Post subject:

McHale · Posted: Sat Dec 10, 2011 5:20 am Post subject:

McHale · Posted: Sat Dec 10, 2011 5:21 am Post subject:

jimknopf · Platinum Member Joined: 17 Jan 2011 Posts: 3374

Sorry for your trouble, Jamsire. It's probably good to keep your nerves and get things sorted. But something like that should definitely not happen unless in very rare cases. I also would be really shocked to see that happen.

What confuses me is that we indeed had more than one report of that kind, while again by far most of us don't seem to see anything like that. If it had to do something with OS 1.5, wouldn't we all or at least many experience a similar thing?

The first explanation that comes to my mind is that maybe something is not read correctly from the SSD. SSDs are loosing (few) sectors in the course of time, and if the SSD-management of the SSD brand is not working 100% correct to manage that (normally modern SSDs work without such failures), this might be an explanation for various kinds of intermittent trouble. This is something Korg has to sort out, because reports like these are posion for the trust into your hardware, if they occur more often than usual.

Contacting Korg support will be inevitable.

However much I dislike cheap malevolent talk, I think real problems should never be brushed under the carpet, but be faced and solved in a very straightforward way. If Korg is a company which deals with problems in a cooperative way (which is my impression so far), these problems will be solved.
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Kronos 73 - Moog Voyager RME - Moog LP TE - Behringer Model D - Prophet 6 - Roland Jupiter Xm - Rhodes Stage 73 Mk I - Elektron Analog Rytm MkII - Roland TR-6s - Cubase 12 Pro + Groove Agent 5