Korg Forums

trotz · Joined: 09 Sep 2011 Posts: 22

Do you think it is a good idea to post links to the best youtube videos on Kronos?

There goes mine:

http://youtu.be/8HiBfyDrADg

(it's called "nightmare") Wink

cello · Posted: Thu Feb 23, 2012 9:47 pm Post subject:

Out for a late night (s)troll, are we... ? Rolling Eyes

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trotz · Joined: 09 Sep 2011 Posts: 22

Well, I needed a way to vent out my frustration. If the moderators think this is the wrong forum and/or the post is offensive I will understand that it got removed.

I think I'm not trolling because my post is neither extraneous nor off-topic and is not disrupting any ongoing discussion. I am not harassing anyone with personal attacks or imposing my point of view.

I am not anonymous (the youtube channel is full of references to my works and internet activities) and in no way intend to do play jokes on anyone.

If you are so lucky to have a working unit I'm glad for you. At this moment I have the worst thoughts for whoever is responsible of shipping defective units months after this problem has been detected (February 2012).

I feel badly cheated and think that Korg should be exposed with a huge list of videos made by users who have problems with their units.

cello · Posted: Thu Feb 23, 2012 11:09 pm Post subject:

Fair comment trotz - you're entitled to your opinion; and no-one here should argue with that entitlement.

It just appeared to me like it was trolling - my apologies if I offended.

I don't have a Kronos - I have an OASYS. By commenting here I was only trying to support the KF community which I care about a good deal - there have been many troll posts here about the Kronos.

The OASYS never suffered the issues that have appeared with the Kronos - I now understand your post was a way of venting and making a point.

I hope your Kronos gets better soon - whilst I have a lot of beefs with Korg (re OASYS/Kronos) the one thing I can't accuse them of is not caring. They do. And over time, they will sort things out.

I should finish by saying welcome to the forum! Your post, which now seems genuine, means you care. Same with all of us here; learn, share, have fun Smile

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Plugged in: Fantom 8, Jupiter-X, Jupiter 80, System-8, JD-XA, V-Synth GTv2, FA-06, SE-02, JU-06A, TR-09, VT-4, Go:Livecast, Rubix44, Shure SM7b, Push2, Ableton 11 Suite, Sibelius, KRK Rokit 5,

trotz · Joined: 09 Sep 2011 Posts: 22

Yes. One should be more careful with such low post counts! ha, ha...

Thanks for your words.

michelkeijzers · Posted: Thu Feb 23, 2012 11:16 pm Post subject:

Did you call Korg support or ask the store to fix the problem?
If not, do that.

We already know some limited numbers of Kronosses have this problem and the fix is already known.

Hope you have a fixed Kronos soon!

(for the rest I think this thread can be added to all other threads that are closed for the same reason of being duplicate threads).
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Developer of the free PCG file managing application for most Korg workstations: PCG Tools, see https://www.kronoshaven.com/pcgtools/

danmusician · Posted: Thu Feb 23, 2012 11:24 pm Post subject:

Watching your video, I notice that your ring finger gets cutoff more than the others. Does this happen if you move your hand to other keys? I suspect (as I have stated in other threads) that the problem is not keeping the key firmly against the bottom of the keybed, which allows the hammer to bounce, cutting off the note. Given that the ring finger is naturally weaker (especially in non-keyboard players) that could be contributing to your problem. Does that B key cutoff all the time no matter which finger is playing it?

I'm not saying that it should behave this way. Take it to a repair shop and get it fixed.

If you're just mad at Kord, so be it. Get your money back, buy another keyboard and happily make music with it. On this forum, most of us have had positive experiences and are looking to make positive contributions. We acknowledge your problem, but there is a solution. Respectfully, we'd like to move on.
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Kronos 2 88, Kronos Classic 73, PX-5S, Kronos 2 61, Roli Seaboard Rise 49

trotz · Joined: 09 Sep 2011 Posts: 22

I still think a list of Kronos videos showing the machine in action is a good idea...

trotz · Joined: 09 Sep 2011 Posts: 22

aron · Posted: Fri Feb 24, 2012 12:19 am Post subject:

trotz · Joined: 09 Sep 2011 Posts: 22

danmusician · Posted: Fri Feb 24, 2012 12:36 am Post subject:

[quote="trotz"]

Sharp · Posted: Fri Feb 24, 2012 12:51 am Post subject:

CaptLego · Full Member Joined: 17 Oct 2011 Posts: 105

Like many others, my K88 had the note cutoff problem. It was saddening.
However, Korg figured out the problem, I took my keyboard in for service, and it was repaired. All is fine now. So far, every single person who's taken their keyboard in for repair has reported complete satisfaction with the result.

So -- will I buy Korg products in the future? Count on it.

I've seen studies that a person who's had a problem and had it fixed is four times more likely to buy that same brand again, compared to a person who's never had a problem. That actually makes sense. You want the confidence as a buyer that should something happen to go wrong, you can count on the company to make it right.

Korg made it right.

So, not only do I have a fantastic keyboard, but I know I'm dealing with a company that stands behind their product.

danmusician · Posted: Fri Feb 24, 2012 1:14 am Post subject: