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Aeon · Joined: 23 Apr 2012 Posts: 8 Location: Liege : Belgium

Hi there and greetings from Belgium Very Happy

I have a little problem with my new Kronos 73.

ONE key just one... Explaination : when i press the F3 key, i hear a noise. Little or big pressure it's the same thing. A noise like a métallic "clac".

Conclusion? Keyboard moved by transport? Defective keyboard? I dont know :/

I hope can you help me to resolve this problem Smile

Bests regards.

Aeon.

P.S. Sorry for my english, i'm french :p

MarPabl · Posted: Mon Apr 23, 2012 10:37 pm Post subject:

Read this thread: A fix for sticky keys and clunky B's and C's
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michelkeijzers · Posted: Mon Apr 23, 2012 10:38 pm Post subject:

If you hear that sound even while it is not on (i.e. not belonging to the program/combi) than it is probably a hardware problem.

Have you tried contact Korg Support first?
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Developer of the free PCG file managing application for most Korg workstations: PCG Tools, see https://www.kronoshaven.com/pcgtools/

AlchemistMusicStudio · Posted: Mon Apr 23, 2012 10:41 pm Post subject: Re: Problem with ONE note

Aeon, please (definitely!) contact your local Korg distributor (Belgium or France).
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mathieumaes · Senior Member Joined: 10 Dec 2011 Posts: 430

Aeon, greetings from Mechelen, Belgium Smile

I would definately contact the store where you purchased the keyboard and take it back.

If that doesn't work out, you can contact the importer:
http://www.voerman.nl/
(Belgium doesn't have its own distributor)

I bought mine in Key Music (Mechelen), and they were very helpful!
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Old gig setup: Yamaha S90, Roland Fantom XR, Hammond XM-1, M-Audio Axiom 61
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Aeon · Joined: 23 Apr 2012 Posts: 8 Location: Liege : Belgium

Thanks all for your answers.

I made an appointment with my store to support.