How to get the New Kronos Sound pack after Korg takes my $$

oldguy29 · Post by **oldguy29** » Sun Feb 01, 2015 9:20 am

I have been trying since Friday at 5am to download my Sound pack (which I have paid for). It has failed to finish the download 5 times now. ( I am on my 6th try , now just the Exs 18 .zip file. )
I am most unhappy with Korg for taking my money then refusing to deliver the product.
For a company who delivers a lot of downloads, not having a server system that can handle the traffic is very bad ! If I had known when I bought my Kronos x that Korg was such a bad company for customer support, I would have bought another brand of keyboard.
It has been over 48 hours of constant trying to download (with Firefox) and still I only have Krs 07 which needs exs 18 to work. I have contacted Korg customer service and they have not respopnded to me at all.

media-igor · Post by **media-igor** » Sun Feb 01, 2015 9:45 am

I have downloaded and installed and activated! I have written (in the post "List KRS-07") that you want to use a download manager - the speed increases by 10-20 times, and can be used resuming. I, too, suffered first 2 days until set download manager!

mathieumaes · Post by **mathieumaes** » Sun Feb 01, 2015 10:05 am

Korg managing to screw up file hosting goes beyond me. It took my webserver over 24 hours to get the files, it's ridiculous.

The money you get from 1 purchase should be enough to setup CDN file hosting for a year! Cheapass bastards...

I'll be temporarily hosting the files here:
http://jolene.webberig.be/
Server is located in Amsterdam, European members will have a decent speed. I'm also uploading the files to my Dropbox account (oh Korg, they do a better job on FREE accounts) and a Microsoft OneDrive, I'll share the links later today.

mathieumaes · Post by **mathieumaes** » Sun Feb 01, 2015 11:01 am

Oh, the incompetence... Instead of hosting the files themselves, they're probably hiring someone to f*ck it up in their stead...

The download link on the Korg website goes to gearzonemusic.com. When you visit the site, it shows a default page of Microsoft Windows Server.
Renting a Windows Server and paying for that licence can only be useful if you're actually hosting a .NET web application. Korg however, uses it for simple binary file hosting.

Btw, my server is coping perfectly fine. I pay around € 10 /month for that server... They're probably paying more just to get the Microsoft label on that server...

oldguy29 · Post by **oldguy29** » Sun Feb 01, 2015 12:11 pm

I did finally get the Exs18.zip from Korg, took 2 1/2 hour for 860 mb. Now trying Exs17.zip Worst part is waiting then having dl fail after 14 hours

AdDeRoo · Post by **AdDeRoo** » Sun Feb 01, 2015 12:40 pm

took me 15 minutes to download exs17 from mathieu's link, instead of the 24+ hours and still no success from the official site...

thanks matthieu!

Francois · Post by **Francois** » Sun Feb 01, 2015 1:06 pm

oldguy29, you should be using a download manager which can resume downloads. That way, you should not have to be at the fifth or sixth try !

mathieumaes · Post by **mathieumaes** » Sun Feb 01, 2015 1:53 pm

The upload to my Dropbox account is finished.
People with a dropbox account will benefit greatly from this:
https://www.dropbox.com/s/9toaq93nrxzyk ... 7.zip?dl=0

You can download from this link, even if you don't have an account!

Trinity2112 · Post by **Trinity2112** » Sun Feb 01, 2015 3:44 pm

mathieumaes wrote:The upload to my Dropbox account is finished.
People with a dropbox account will benefit greatly from this:
https://www.dropbox.com/s/9toaq93nrxzyk ... 7.zip?dl=0

You can download from this link, even if you don't have an account!

I'm getting Error (500)

mikeyd · Post by **mikeyd** » Sun Feb 01, 2015 4:09 pm

I finally got it after 5 attempts using Firefox. Took about 10 hours though.
I was one of those who paid first too.

Synthvalley · Post by **Synthvalley** » Sun Feb 01, 2015 4:19 pm

Thanks mathieumaes for the links. I was able to successfully download after two very long but unsuccessful attempts.

BobTheDog · Post by **BobTheDog** » Sun Feb 01, 2015 5:05 pm

mathieumaes wrote:Korg managing to screw up file hosting goes beyond me. It took my webserver over 24 hours to get the files, it's ridiculous.

The money you get from 1 purchase should be enough to setup CDN file hosting for a year! Cheapass bastards...

I'll be temporarily hosting the files here:
http://jolene.webberig.be/
Server is located in Amsterdam, European members will have a decent speed. I'm also uploading the files to my Dropbox account (oh Korg, they do a better job on FREE accounts) and a Microsoft OneDrive, I'll share the links later today.

Thanks, downloaded in 2 minutes from this link.

The korg site had an estimate of 21 hours!

Anyone have EXS17 hosted anywhere?

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How to get the New Kronos Sound pack after Korg takes my $$

How to get the New Kronos Sound pack after Korg takes my $$

Re: How to get the New Kronos Sound pack after Korg takes my