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Finally had the new keybed installed on my LS. Mine was way out of warrantee but Korg did the right thing and replaced it for free. New keybed is much better and hopefully will have no issues going fwd. Hi rmdent, You might want to check for the velocity issue. From ferares4: "Now I'm having a very ...

Same here.
Can't send a PM.

I've had the same problem with the LS where some keys do not return to the correct height. It started in March of 2020. I noticed a few keys had "sunk" about 1/8". I looked on youtube and seen how they repair these keys. It showed a flat metal spring that can actually cut into the plastic key. The ...

Hi ferares4, I have notified the Australian Korg distributer of the fault. His reply: "Korg are looking into the keyboard issue as they are not sure what would be causing this. They have told me that they are checking stock of keybeds and will look at replacing yours once they can find out what the ...

More key combinations that trigger this problem. Hold down the keys for Ebm7 in second inversion (Bb Db Eb Gb). While holding these keys down play the D natural that's in the middle of the cluster. The D natural has lost it's velocity sensitivity. Another: hold an Fsus chord above middle C (F Bb C ...

So I finally got my keybed replaced, my kronos ls was one year old and out of warranty, so local korg representative made the change without charge... Now I'm having a very strange issue, when I play 3 keys combined (A3 D4 E4) there's another key that loose sensitivity, here's a video for better ...

The new keybed. <a href="https://www.imagevenue.com/ME13GF2M" target="_blank"><img src="https://cdn-thumbs.imagevenue.com/15/57/51/ME13GF2M_t.jpg" alt="new Kronos keybed EDIT 2.jpg"></a> The old key spring. <a href="https://www.imagevenue.com/ME13GF2O" target="_blank"><img src="https://cdn-thumbs ...

A few weeks after making this video I received a new keybed. More details to come. If Korg is covering that, I'd sure to know before I plop down $200 for the 4 keys on my LS that need to be replaced. My advice would be to contact the dealer that sold you the unit. They should notify the local ...

Here's a video of my repair of a faulty key.

https://youtu.be/gX4EyCk3ZVc

A few weeks after making this video I received a new keybed.

More details to come.

Hi FRANKH,

This is the thread for your problem.

http://www.korgforums.com/forum/phpBB2/ ... p?t=117742

The Korg distributor in Australia is providing me with a new LS keybed. No charge of course.

It's yet to arrive so I don't know if the design problem has been resolved.

cheers,
DC.

I have contacted John McCubbery, Vice President, Worldwide Marketing at KORG and brought the problem to his attention. Hopefully we will get some answers soon. Email address for this guy please. I will follow up as well. Hi rmdrent. Unfortunately I don't have his email address. The Australian ...

I have contacted John McCubbery, Vice President, Worldwide Marketing at KORG and brought the problem to his attention.

Hopefully we will get some answers soon.

Me again. Just repairing another key with epoxy. Since the board is dismantled, I'm adding epoxy to other keys preemptively... before they fail. So far this fix is holding up ... but I have no idea how long it will last. If the Kronos LS was a motor vehicle it would have been recalled. C'mon Korg!!!

http://img146.imagevenue.com/loc147/th_99358_Kronos24Feb2020edit_122_147lo.jpg (Click on image for full view) It's time to repair 7 keys. I'm going to try the epoxy method. The bad keys in the upper register were previously swapped out from the middle register. It is now clear that this is a design ...

A Youtube user has reported the same problem after just 5 months of use.

https://www.youtube.com/watch?v=zLSmST9 ... 0Oixu9wrkp

Perhaps it's time for Korg to acknowledge this fault.