Help needed. Startup error..

Coronado · Post by **Coronado** » Sun Aug 10, 2008 2:30 am

Today my M3 doesn't want to boot. The red bar stops at about 5mm and a message updating right panel appears. Never seen that before. After that a message appears PSoC update error occurred. And nothing happens.
I tried to reset (boot with reset controls and 1+2) no luck, disconnect everything. Unplug power cable, remove radias board, remove and reinsert memory battery. No difference.
I guess I will have to visit my dealer.. but.. that is a very time consuming business here in Panama.. I can't be without my M3 for weeks, or months probably.. any suggestions welcome..
No sampling, sequencing was done before the error.. Simple preset playing.

Berend · Post by **Berend** » Sun Aug 10, 2008 6:13 am

That sounds serious. You've gone through what seems to be the appropriate procedures.

To get hands on help you could call Korg's Product Support department at 1 (631) 390-8737.

Coronado · Post by **Coronado** » Sun Aug 10, 2008 9:29 am

Thanks Berend.
I will call them first thing Monday morning.
Thank you for your swift reply!