Tempo or Tempo Knob Issue- Anybody resolve this?

Discussion relating to the Korg RADIAS, RADIAS-R and the R3

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Aequitas123
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Joined: Tue Jun 10, 2008 6:01 pm

Tempo or Tempo Knob Issue- Anybody resolve this?

Post by Aequitas123 »

I'm still having problems with the tempo stuttering around -2 to +2 around the actual tempo i'm try to obtain.

Has anybody resolved this issue?

Much appreciated.
kibbels
Posts: 12
Joined: Wed Oct 29, 2008 8:49 pm
Location: Cincinnati, Ohio USA

Post by kibbels »

Mine worked for the first day I bought it then it started doing the same thing and I have to keep it sync'd to my electribe as a workaround. I just emailed korg support asking what I need to do to get this fixed under warrenty. If I actually get a responce back I will share it here.
Aequitas123
Posts: 13
Joined: Tue Jun 10, 2008 6:01 pm

Post by Aequitas123 »

Thanks for the response.

Please do post if you hear back from them about it.


My R3 didn't used to have this problem but its fairly regular now. I wonder if its a software or hardware issue?
kibbels
Posts: 12
Joined: Wed Oct 29, 2008 8:49 pm
Location: Cincinnati, Ohio USA

Post by kibbels »

Just got an email back:

"Thank you for your inquiry regarding the R3. You can bring it to any of our Korg USA authorized service centers to have it repaired under your warranty. To find the nearest authorized service center you can consult the following website: http://www.korg.com/service/servicelocator.asp. If you have any additional questions or concerns, please don’t hesitate."

My guess is it's a physical problem with the POT. Thankfully there is an authorized repair place near me. Hopefully they can fix it on site and don't have to ship it out for who knows how long.
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willbe
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Post by willbe »

My R3 has this bug too.
Too bad, I've bought it two days ago, and I have to bring it back for maintenance already.
fogflip
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Joined: Fri Sep 12, 2008 6:32 am

Post by fogflip »

I haven't noticed this yet whats the easiest way to see if it is happening or not.
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willbe
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Post by willbe »

The bug seems to be related to the knob.
When you select a patch and you don't tweak the tempo-knob, the tempo value keeps stable.
But when you change the tempo value by using the knob, then the tempo has a constant glitch on screen and sound-wize too, it oscillates of -1/+1 bpm, sometimes -2/+2 bpm. It causes a severe sound disturbance to patches that have a setting related to the tempo (LFO, delay).
kibbels
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Joined: Wed Oct 29, 2008 8:49 pm
Location: Cincinnati, Ohio USA

Post by kibbels »

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willbe
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Location: Strasbourg, France
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Post by willbe »

Cool ! Thanks !
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