Help, my lcd screen has gone dark.

rikkisbears · Post by **rikkisbears** » Wed Jun 30, 2010 10:30 am

Hi Guys,
I've had a few weeks off.
Just turned on my PA800.
My Lcd Screen is dark. Keyboard appears to be working ok but can't see screen.
I tried adjusting the contrast using dial whilst holding menu button, still unuseable but at least at certain angle I can see something so I can tell the screen isn't totally dead. Are there any other buttons I should be pushing or could some sort of fuse have blown??
Thought I'd check with you guys before sending off for repairs.

best wishes
Rikki

Jano · Post by **Jano** » Wed Jun 30, 2010 11:44 am

if your screen is not broken or there aint any magentic fields, then it has to do with your OS you should defenatly reïnstall it.

Greetz,

Jano

LESSISMORE · Post by **LESSISMORE** » Wed Jun 30, 2010 12:56 pm

The backlit is out.
I think it has nothing to do with OS.
Please mail to support-hotline.

JerryT · Post by **JerryT** » Wed Jun 30, 2010 4:17 pm

Hello Rikki,
Sorry to hear about your LCD screen problems. I hope that Korg support can give you any easy remedy. Please let us know how you make out ... I'm sure that whatever information that you glean will be useful to all of us at one time or another.
Ciao,
Jerry

keith-helen · Post by **keith-helen** » Wed Jun 30, 2010 6:56 pm

Hi ya Rikkibears

So glad you are back. Missed you. I did post an item asking where you were.

Sorry about your keyboard.

Best wishes

Keith Lawton

rikkisbears · Post by **rikkisbears** » Sun Jul 04, 2010 1:52 am

Thanks Guys,
I'll see how I go.
I've just had a heap of people staying. They've now left & Ihopefully I can now get my keyboard sorted out.

dwpayne · Post by **dwpayne** » Sun Jul 04, 2010 11:38 pm

Hi Ricki, Sorry to hear about your dark Lcd screen.About 2 years ago I had a PA 60 go dark on me .I was lucky I was able to get a Replacement from a firm in the States.

I do not know if they have PA800 spares but I suggest a phonecall.
the company is called PART IS PARTS phone 800-590-0014.
hope this will be of use to you. Dave

neverkorgagain · Post by **neverkorgagain** » Sun Jul 04, 2010 11:59 pm

if u still have warranty than its best to go to us service.... and if u dont, than go to some electronic, and put LED lights instead original lamp, its 100x cheeper and 10 times beeter light

only have to do little change , but its easy for every guy who does electronics.... i did that on my pa80, and its was better than original... if u now a little of electronics than buy cheep chineese led lamp to use leds from it. I can give u pictures of this operation... i remember that price for original pa80 display was 400 euros (in my case i needed just that little light, but they didnt want to sell appart, just whole screen) and i bought LEDs and some condensators for less than 5 euros and one guy charged me 10 euros for fixing that.

rikkisbears · Post by **rikkisbears** » Wed Jul 07, 2010 5:42 am

Hi Guys ,
thanks again.
Unfortunately I'm well out of warranty, i don't know anything about electronics, so i wouldn't really like to touch it. I'd trust my husband even less haahaa.

I've managed to find a repairer who's only a couple of hours away, so we'll try & drop it in sometime this week.

best wishes
Rikki

neverkorgagain wrote:if u still have warranty than its best to go to us service.... and if u dont, than go to some electronic, and put LED lights instead original lamp, its 100x cheeper and 10 times beeter light only have to do little change , but its easy for every guy who does electronics.... i did that on my pa80, and its was better than original... if u now a little of electronics than buy cheep chineese led lamp to use leds from it. I can give u pictures of this operation... i remember that price for original pa80 display was 400 euros (in my case i needed just that little light, but they didnt want to sell appart, just whole screen) and i bought LEDs and some condensators for less than 5 euros and one guy charged me 10 euros for fixing that.

rikkisbears · Post by **rikkisbears** » Fri Jul 30, 2010 12:25 am

Hi,
I've got my PA800 back. Whole screen had to be replaced cost us over $600. Fortunately we were able to take the keyboard ourselves, so we saved on freight.
Bit dissapointing a 2 1/2 year old screen would go, considering keyboard has had home use only, and it failed when it wasn't even in use.
Anyway, thankfully I've got it back again.

Sam CA · Post by **Sam CA** » Fri Jul 30, 2010 12:58 am

rikkisbears wrote:Hi,
I've got my PA800 back. Whole screen had to be replaced cost us over $600. Fortunately we were able to take the keyboard ourselves, so we saved on freight.
Bit dissapointing a 2 1/2 year old screen would go, considering keyboard has had home use only, and it failed when it wasn't even in use.
Anyway, thankfully I've got it back again.

That is actually very disapointing. These keyboards had so much potential. It really is upsetting. For the first time, I started looking around for another keyboard brand, after being a loyal customer for the past 15 years. I've never tried yamaha, liontracs..etc, but I really should do myself a favor and look beyond korg. I'm very disappointed with Korg.

rikkisbears · Post by **rikkisbears** » Fri Jul 30, 2010 4:26 am

Hi Sam,
I'm a bit dissapointed also. My little yammie PSR 1500 , I've had for 4 or 5 years, not a glitche. My Yamaha electronic piano, nearly 7 years old , ditto.
Long term, I'm seriously thinking of going back to Yamaha, or else my old software realtime arranger setup which uses Yamaha style format. Use the Korg as controller & melody voices, use software/softsynth arranger for styles. My styles don't become redundent if I switch keyboards. I only use it at home anyway.
The software arranger is a bit more flexible with it's styles than the yammie keyboard.
That's where I got the idea of trying the multiple time signatures in a style.
The software was able to do it, the yammie keyboard couldn't , trhe Korg could.

Unfortunately the other brands don't have the same great style creation functions as the korg. I'm excluding Liontracs from my statement as I've never owned one. I have had Technics, Roland, Yamaha & Ketron keyboards over the years, though.

Hopefully it's just a one off glitche.

BTW , did you get my response to your message. I hadn't been around much ( whilst without my keyboard), so I didn't spot it for a few days.

Assyrianpianist wrote:
rikkisbears wrote:Hi,
I've got my PA800 back. Whole screen had to be replaced cost us over $600. Fortunately we were able to take the keyboard ourselves, so we saved on freight.
Bit dissapointing a 2 1/2 year old screen would go, considering keyboard has had home use only, and it failed when it wasn't even in use.
Anyway, thankfully I've got it back again.
That is actually very disapointing. These keyboards had so much potential. It really is upsetting. For the first time, I started looking around for another keyboard brand, after being a loyal customer for the past 15 years. I've never tried yamaha, liontracs..etc, but I really should do myself a favor and look beyond korg. I'm very disappointed with Korg.

Elektroman · Post by **Elektroman** » Fri Jul 30, 2010 6:09 am

Sorry to hear about the screen Rikki. You are not a one off. I know another bloke whos pa800 screen died within 3 months of keyboard purchase. So he was lucky it was within warranty and it was fixed without a cent costing him. That was great news.
Personally, I've owned, the pa1x, pa2x, X5D, triton Tr and still have my triton extreme, and they all ran without a single glitch or hickup ever. Except, i recently had an issue with samples on pa2x, but that somehow fixed it self. And the keyboard has now been sold anyways so it doesnt matter. And all of those keyboards i have played a LOT and i mean , like on a daily basis and they still running pretty good.
Stuff like this should not deter you from the brand if it has been reliable for ya until now. Things like this happen. But then again, look at the LED issue on the pa2x...

And speaking with a mate who works at a music store, they have had a fair few M3's return with main board issues. Who knows it's a funny world we live in. Maybe korg's cutting back on their QC department.

Vangelismusic · Post by **Vangelismusic** » Sat Jul 31, 2010 12:25 am

rikkisbears wrote:Hi,
I've got my PA800 back. Whole screen had to be replaced cost us over $600. Fortunately we were able to take the keyboard ourselves, so we saved on freight.
Bit dissapointing a 2 1/2 year old screen would go, considering keyboard has had home use only, and it failed when it wasn't even in use.
Anyway, thankfully I've got it back again.

WOW! that alot of money for a screen? I don't understand why so much? I guess labor was alot?

Vangelismusic · Post by **Vangelismusic** » Sat Jul 31, 2010 12:26 am

rikkisbears wrote:Hi,
I've got my PA800 back. Whole screen had to be replaced cost us over $600. Fortunately we were able to take the keyboard ourselves, so we saved on freight.
Bit dissapointing a 2 1/2 year old screen would go, considering keyboard has had home use only, and it failed when it wasn't even in use.
Anyway, thankfully I've got it back again.

WOW! that's a lot of money for a screen? I don't understand why so much?

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Help, my lcd screen has gone dark.

Help, my lcd screen has gone dark.

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