screen breaking up when turning wheel

dtray187 · Post by **dtray187** » Mon Jun 13, 2011 6:23 pm

Have u guys had the resolution break up when turning wheel, selection sounds?

taurgo Production · Post by **taurgo Production** » Mon Jun 13, 2011 7:58 pm

i had that problem to. just reinstall it back to factory setting.

BillW · Post by **BillW** » Mon Jun 13, 2011 10:48 pm

taurgo Production wrote:i had that problem to. just reinstall it back to factory setting.

Mine does it to....there's no "setting" to prevent it from happening.

MartinHines · Post by **MartinHines** » Tue Jun 14, 2011 12:13 am

If you guys can re-create the problem, I would suggest contacting Korg Product Support and report the problem. That sounds like a software bug.

Brandon Daniel · Post by **Brandon Daniel** » Tue Jun 14, 2011 12:27 am

MartinHines wrote:If you guys can re-create the problem, I would suggest contacting Korg Product Support and report the problem. That sounds like a software bug.

Yup, and post it here, too. I'm watching...

BillW · Post by **BillW** » Tue Jun 14, 2011 12:29 am

Brandon Daniel wrote:
MartinHines wrote:If you guys can re-create the problem, I would suggest contacting Korg Product Support and report the problem. That sounds like a software bug.
Yup, and post it here, too. I'm watching...

Should be easy to reproduce, mine does it all the time. Just bring up the program or combi screen (by location or category, doesn't matter which) and scroll through them with the wheel...you should see what we mean.

sparkie · Post by **sparkie** » Tue Jun 14, 2011 12:31 am

Brandon Daniel wrote:
MartinHines wrote:If you guys can re-create the problem, I would suggest contacting Korg Product Support and report the problem. That sounds like a software bug.
Yup, and post it here, too. I'm watching...

Brandon what about the data wheel problem?? Did you see that also..
Any ideas?
Thanks

Brandon Daniel · Post by **Brandon Daniel** » Tue Jun 14, 2011 12:32 am

BillW wrote:
Brandon Daniel wrote:
MartinHines wrote:If you guys can re-create the problem, I would suggest contacting Korg Product Support and report the problem. That sounds like a software bug.
Yup, and post it here, too. I'm watching...
Should be easy to reproduce, mine does it all the time. Just bring up the program or combi screen (by location or category, doesn't matter which) and scroll through them with the wheel...you should see what we mean.

Does it return to normal once you stop scrolling through programs? Or does it stay looking strange?

BillW · Post by **BillW** » Tue Jun 14, 2011 12:35 am

Brandon Daniel wrote:
BillW wrote:
Brandon Daniel wrote: Yup, and post it here, too. I'm watching...
Should be easy to reproduce, mine does it all the time. Just bring up the program or combi screen (by location or category, doesn't matter which) and scroll through them with the wheel...you should see what we mean.
Does it return to normal once you stop scrolling through programs? Or does it stay looking strange?

It is just a quick "glitch" where the middle of the screen flashes (IIRC, it's a line across the middle, left to right that looks corrupted). It corrects itself as soon as you stop turning the wheel.

danatkorg · Post by **danatkorg** » Tue Jun 14, 2011 12:52 am

BillW wrote:
Brandon Daniel wrote:
BillW wrote: Should be easy to reproduce, mine does it all the time. Just bring up the program or combi screen (by location or category, doesn't matter which) and scroll through them with the wheel...you should see what we mean.
Does it return to normal once you stop scrolling through programs? Or does it stay looking strange?
It is just a quick "glitch" where the middle of the screen flashes (IIRC, it's a line across the middle, left to right that looks corrupted). It corrects itself as soon as you stop turning the wheel.

Just to confirm: I'm guessing that this refers to the scrolling list of Programs in the Bank/Program Select and Catalog/Program Select dialogs, correct? If so, then I can confirm that there's a line across the middle that's redrawn when scrolling quickly with the value dial.

BillW · Post by **BillW** » Tue Jun 14, 2011 1:04 am

danatkorg wrote:
BillW wrote:
Brandon Daniel wrote: Does it return to normal once you stop scrolling through programs? Or does it stay looking strange?
It is just a quick "glitch" where the middle of the screen flashes (IIRC, it's a line across the middle, left to right that looks corrupted). It corrects itself as soon as you stop turning the wheel.
Just to confirm: I'm guessing that this refers to the scrolling list of Programs in the Bank/Program Select and Catalog/Program Select dialogs, correct? If so, then I can confirm that there's a line across the middle that's redrawn when scrolling quickly with the value dial.

I believe it's the screens shown on page 26 of the OG (there are 2 screenshots on that page but they're both of the same thing). I'm not in front of the keyboard right now, but I think that's it. Sometimes I think you can see what's beneath that dialog temporarily while scrolling.

danatkorg · Post by **danatkorg** » Tue Jun 14, 2011 1:09 am

BillW wrote:
danatkorg wrote:
Just to confirm: I'm guessing that this refers to the scrolling list of Programs in the Bank/Program Select and Catalog/Program Select dialogs, correct? If so, then I can confirm that there's a line across the middle that's redrawn when scrolling quickly with the value dial.
I believe it's the screens shown on page 26 of the OG (there are 2 screenshots on that page but they're both of the same thing). I'm not in front of the keyboard right now, but I think that's it. Sometimes I think you can see what's beneath that dialog temporarily while scrolling.

There are two screenshots on page 26: one of the Bank/Program Select dialog, and the other of the Category/Program Select dialog. So, it sounds like we're talking about the same thing.

Thanks,

Dan

BillW · Post by **BillW** » Tue Jun 14, 2011 1:15 am

danatkorg wrote:
BillW wrote:
danatkorg wrote:
Just to confirm: I'm guessing that this refers to the scrolling list of Programs in the Bank/Program Select and Catalog/Program Select dialogs, correct? If so, then I can confirm that there's a line across the middle that's redrawn when scrolling quickly with the value dial.
I believe it's the screens shown on page 26 of the OG (there are 2 screenshots on that page but they're both of the same thing). I'm not in front of the keyboard right now, but I think that's it. Sometimes I think you can see what's beneath that dialog temporarily while scrolling.
There are two screenshots on page 26: one of the Bank/Program Select dialog, and the other of the Category/Program Select dialog. So, it sounds like we're talking about the same thing.

Thanks,

Dan

No problem, thank you for being here!

I'm not sure there is anything wrong with the Kronos...this might just be due to the drivers.

danatkorg · Post by **danatkorg** » Tue Jun 14, 2011 1:21 am

BillW wrote:
danatkorg wrote:
BillW wrote: I believe it's the screens shown on page 26 of the OG (there are 2 screenshots on that page but they're both of the same thing). I'm not in front of the keyboard right now, but I think that's it. Sometimes I think you can see what's beneath that dialog temporarily while scrolling.
There are two screenshots on page 26: one of the Bank/Program Select dialog, and the other of the Category/Program Select dialog. So, it sounds like we're talking about the same thing.

Thanks,

Dan
No problem, thank you for being here!

I'm not sure there is anything wrong with the Kronos...this might just be due to the drivers.

I'm certain that this doesn't indicate anything being wrong with an individual KRONOS. It appears to be a small re-draw delay with these specific screens, which indicates to me that it's in software. We'll look into it.

Lou · Post by **Lou** » Tue Jun 14, 2011 1:48 am

No problems here, but I have noticed selecting programs, combis, etc that there seems to be a brief lag before it loads.
The only reason I mention it is that I don't recall my Oasys doing this. It may be nothing at all and I can live with it, but it is there.. thanks.

No line redraw here.