Solution for authorization only lasts till reboot...

Discussion relating to the Korg Legacy Collection (all editions).

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TheBayer
Posts: 1
Joined: Mon Jan 10, 2011 7:14 pm
Location: CA, USA

Solution for authorization only lasts till reboot...

Post by TheBayer »

Hi, I screwed around for hours so I figured I'd post the solution so that if anyone else has something similar happen, they don't have to suffer nearly so much.

Problem:
All plugins within Legacy will authorize and work, but as soon as you reboot they become unlicensed/unauthorized again.

Indicative sysmptoms:
If you run ipconfig /all from the command line the very first network device that shows a MAC address does not show the same MAC address upon rebooting. In my case it was a VPN adapter driver from Juniper Networks.

Solution:
This is for Windows 7, if you have another OS you may have to do something else, but the goal is the same. Move the real network device to be the first network device seen in the computer.

1. Go to the network and sharing control panel
2. Select Change Adapter Settings from the left sidebar
3. Tap the Alt key, this will reveal a hidden menu bar
4. Select Advanced>Advanced Settings...
5. In the tab "Adapters and Bindings" there is a panel called "Connections". Find your wired or wireless connection and move it to the top.
6. Authorize your plugins again. This time it should stick.
rockstar662000
Posts: 1
Joined: Wed Mar 30, 2011 7:59 pm

Post by rockstar662000 »

I've been having the exact same problem but the solution outlined here has no effect. I've also tried reinstalling the software with no improvement. I don't have anything unusual going on with my computer setup (PC, Windows 7, wireless internet connection) so I don't know why this isn't more common.

Can any one help?
bluehorn
Posts: 1
Joined: Fri Apr 01, 2011 11:04 am

Post by bluehorn »

I'm running into the same issue. Requires re-issue every boot. Locking code changes every boot. New install Legacy Collection on XP sp3 with Juniper VPN. The Juniper MAC is the 3rd listing when running ipconfig /all and its MAC changes every boot. Cannot find how to change NIC order in XP. Sent email to Korg support.
kmmcdonald
Posts: 23
Joined: Sat Feb 09, 2008 6:18 pm

Post by kmmcdonald »

Bluehorn (or anyone else):

I am experiencing this issue. Has anyone found a solution?

thanks

Keith
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MartinHines
Platinum Member
Posts: 3041
Joined: Tue Jan 21, 2003 12:56 pm
Location: Topeka, KS (USA)

Post by MartinHines »

kmmcdonald wrote:Bluehorn (or anyone else):

I am experiencing this issue. Has anyone found a solution?

thanks

Keith
I would suggest calling/phoning your Korg Country Distributor's Product Support. They support both software and hardware.
** KORG Product Support Contacts **
(they support BOTH hardware and software)


Korg USA Product support -- https://www.korgusa.com/contactus (For fastest service I would suggest calling them on the phone)

Outside the U.S. contact your Korg Country Distributor -- https://www.korg.com/us/corporate/distributors/
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