Update on KRONOI at Guitar Center

Discussion relating to the Korg Kronos Workstation.

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madbeatzyo111
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Post by madbeatzyo111 »

iamjcole wrote: Korg’s message to us is that this model is very limited at this time. Fulfillment of PO’s with Korg has been impacted by the situation in Japan and Korg is not currently filling all of our open PO’s.
Well I think this is indirect confirmation that the earthquake did affect Korg production. I couldn't be sure since some of my company's Japanese suppliers were and some were not. In any case, I think a little slack given on our part would not be uncalled for--for both Korg and their distributors.

Let's give it a week and see what happens.
blackdogmusic
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Post by blackdogmusic »

I stopped into my local GC today and they advised me they had 1 73 Key in stock at one of their locations. I was able to return my 61 Key within the 30 day window and I couldn't be happier, even over the 88 key I initially wanted! I couldn't be happier! Thanks GC!
Current Gear: Korg Kronos 73, Moog Little Phatty Stage II - Solar CV Edition, Shure PSM 900 IEM, TASCAM L8-ST 8Ch Line Mixer, Twister Stand:360 Stands

Past Gear: Roland RD-700GXF, Korg M3 61, Yamaha CP-33, Motion Sound KT-80 Keyboard Amplifier
Sam CA
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Post by Sam CA »

Could this thread also apply to those who ordered PA3x from GC? I haven't ordered one myself, but their website only shows the PAAs available but not the keyboard itself...little strange
Sam

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mm-pro
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Post by mm-pro »

Well, after a pleasant talk with Cassie last week, I received a notice this morning that Guitar Center has cancelled my order. When I spoke to customer service, they said they can put me back at the end of the line.

So from number one to end of the line...this is bullsh!t!

I ordered in March.


Regards,

MM
Korg Gear: (2) Kronos, PS3100, (2) MaxiKorg, PE1000, Z1Ex, MS20M,(2) OASYS-PCI, Synthe Pedal, Wavedrum WD-1, Prophecy, SQ1, 2600FS, M3M
dregsor
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Post by dregsor »

I received a notice this morning that Guitar Center has cancelled my order. When I spoke to customer service, they said they can put me back at the end of the line.
Unbelievable! :evil: What reason did they give for cancelling your order? I talked to my rep Friday and he asked me if I wanted to cancel and I told him no. I just checked and my order is still in. Please let us know if you find out why they did this or find out any additional information.
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mm-pro
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Post by mm-pro »

They said they are required to cancel backorders by the FTC after 30 days...which is a rule they must seldomly follow, since I have been backorderred since March 5th.

I did get one notice in May stating I needed to contact them to keep the order, which I did.

They said they had sent another notice this month and I must have neglected to open the email thinking it was just another of their standard backorder notices...my grave mistake!

So, watch your email inbox more carefully than I did.

So far I haven't been able to find this notice, but I get so much email I don't store it for long.

Would a phone call be too much?

Anyhow...I haven't yet reordered, as the steam hasn't yet subsided.

Regards,

MM
Korg Gear: (2) Kronos, PS3100, (2) MaxiKorg, PE1000, Z1Ex, MS20M,(2) OASYS-PCI, Synthe Pedal, Wavedrum WD-1, Prophecy, SQ1, 2600FS, M3M
dregsor
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Post by dregsor »

Would a phone call be too much?
Absolutely not. I guess you bought online. I ordered through my guy at the local store. He did call me Friday when he found out it was not shipping. Of course I was way ahead of him on that one. I assume he would also call under your conditions. Right.

I'll keep a close eye on my email until I drag the box in the front door.

You might call Cassie back and see what she can do. Your deserve something extra for this added grief! :roll:

Should it be this hard to buy a keyboard???
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mm-pro
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Post by mm-pro »

I pre-ordered it at my local GC store.

Message already left for Cassie.

Regards,

MM
Korg Gear: (2) Kronos, PS3100, (2) MaxiKorg, PE1000, Z1Ex, MS20M,(2) OASYS-PCI, Synthe Pedal, Wavedrum WD-1, Prophecy, SQ1, 2600FS, M3M
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mm-pro
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Post by mm-pro »

Cassie has restored my order.

Blood pressure is returning to normal.

Back to the waiting...


Regards,

MM
Korg Gear: (2) Kronos, PS3100, (2) MaxiKorg, PE1000, Z1Ex, MS20M,(2) OASYS-PCI, Synthe Pedal, Wavedrum WD-1, Prophecy, SQ1, 2600FS, M3M
dregsor
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Post by dregsor »

Excellent! 8)
PinkFloydDudi

Post by PinkFloydDudi »

So has there been any update on actual deliveries?

If they were to be shipped July 15th, i'd think people would have them en-route to their houses at this point?

Unless I missed some key bit of information.

(While I didn't order through GC, my local dealer is going to get a verbal lashing if another shipment goes out and I don't get one considering I've been #1 on the list since the list existed!)
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mm-pro
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Post by mm-pro »

Middle of August is what is being said...I am thinking when they get here, they get here.


Regards,

MM
Korg Gear: (2) Kronos, PS3100, (2) MaxiKorg, PE1000, Z1Ex, MS20M,(2) OASYS-PCI, Synthe Pedal, Wavedrum WD-1, Prophecy, SQ1, 2600FS, M3M
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