It's going ...

[jimknopf]

Reproduce which problem?

Like Busch, I haven't faced a single hanging OS in months.

[dregsor]

Reproduce which problem?

Like Busch, I haven't faced a single hanging OS in months.

I think we were talking about the combi lock up problem. I'm guessing outjet meant the note cutoff problem. I could be wrong.

[DennyC]

After some serious soul searching over the weekend I've decided to return the Kronos 73 I received last week.

I would wait a few months and then try again; hopefully the issue will be resolved by then. As we all know, Korg monitors these forums and as a result must be well aware of the problem.

That's the plan. Although I'll give it a little longer than that. Plus I'll most likely get a 61 instead of a 73 and control it with a separate 76/88 key controller which I'm searching for right now. There is a fair amount of quality used keyboards around right now so that's good.

Dregsor, I think that is a pretty good plan. I am happy with my Kronos 61. It is sitting above my Oasys 76. I am not mentioning this to brag. The reason I am bringing the Oasys up is that for build quality one would have a tough time topping the Oasys IMHO. No, the Kronos is not the same build quality, nevertheless, to me the Kronos 61 is still a very decently built board. It seems to me that you like the sounds and the general layout of the Kronos. If I liked the weighted type keybed and made the same observations that you describe, I would be disappointed also. It seems to me that the 61 for you is the way to go as you can find another keybed with a build quality and action that you prefer. Plus, this is obvious, but you will have the 61 keybed for the organ and synth sounds. I hope you pick up the 61 and thanks for your kind words on one of the other threads.

[dregsor]

It seems to me that the 61 for you is the way to go as you can find another keybed with a build quality and action that you prefer. Plus, this is obvious, but you will have the 61 keybed for the organ and synth sounds. I hope you pick up the 61 and thanks for your kind words on one of the other threads.

That's the conclusion I've come to. Your welcome. And I'm glad your happy with the 61. I've tried two and loved them both. I need the additional octaves or the 61 would have been no brain'er.

[DennyC]

Dregsor, with an 88 controller using midi, of course you will have the extra octaves available, unless I'm missing something.

[Ojustaboo]

Four? Nearly 50% of respondents in this thread have had some sort of issue. And there not all the same ...

http://www.korgforums.com/forum/phpBB2/ ... c&start=30

My guess is that number will drop some. I'm not Kronos bashing by any means, but these problems are not isolated or imaginary. I am glad you got a good one!

If you have a problem with your kronos, where might be the first place you look for help? The forums. I would not at all be surprised given that statement that the numbers here would be higher than the actual average by a LOT.

I am not saying there are no issues...I am saying there is not "1 per day", and it most certainly is the same people for the most part bringing it up over and over.

The gross and idiotic exaggeration of how widespread the problems are is what I am disputing...not that there are no problems.

The statement that the OP made:
"I truly believe they are a better key bed and a little better build quality away from having the best workstation ever built"

I have no problems with the keybed at all...nor with any bit of build quality (yet)...so according to his own words, I have the best workstation ever built. (Which while that may be a slight exaggeration, is pretty much what my experience has been thus far).

I would most certainly not be happy if my sounds were cutting out, or I was getting locks on combis. That just isn't the case for me though.

I am very pleased with my K88. The most minor thing I have noticed is a sampling artifact (slight ringing) on B flat 2, with the German grand.

I am confident that Korg will address the defects ( when significant) documented by some owners.

I also notice some new posters with 33 posts or less, who are not going to buy a Kronos, whose intent is to argue with other experienced posters.
I suspect these newbies have too much time on their hands

Your last comment alarms me (also find it amusing due to the fact that someone with hundreds of posts obviously has more time on their hands than someone with a few posts)

I belong to many forums relating to many different things.

Without exception the only ones that are worth taking part in are ones that treat all members the same regardless of post count. Obviously someone joining simply to troll is a different thing altogether, but to sugest that because you've got a higher post count means your opinion is worth more or that you are more important than me as I only recently became a Korg owner,well its the sort of opinion I'd expect from young teenagers on a gaming forum.

Are forum members not allowed to read parts of the forums for instruments they don't yet own?

I own a M3 but am both well aware of and very interested in the Kronos. It will probably be a couple of years before I can afford one. That doesn't stop me being very interested in them or from wanting to read the Kronos section of this site.

I have joined in with a couple of the threads on here and I feel fully justified for doing so. I don't need to own a product to realise from what's being reported that there does seem to be a quality check/build issue with a significent number of units.

When I see people sugest gluing a part back onto a brand new £3000 product I fully understand why others find this unacceptable.

When I see people almost accused of whining because they have genuine concerns over quality, and some others apearing to respond by implying "mines ok so stop complaining", that to me is more troll like than the people with concerns.

I do see some of the same people complaining and wanting answers and if I had a problem, had one on order or was about to order, I too would want answers and would be joining them.

I also see some of the same people replying to such threads saying theirs is 100%OK and looking like they don't want to hear anyone dare say a word about their beloved Kronos.

Fine if someone is simply trolling as they hate Korg then yes they need to shut up. But when someone who has say pre-ordered but is worried due to what they read, say they are thinking of canceling etc, that's someone genuinely concered and it shouldn't matter if they have 1000 posts or if its their first one.

It does seem to me like almost every other day, another new poster is adding their name to the dissatisfied list, escpecially with regards to the keybed. That does sugest to me that somewhere down the line there is a problem with it. Whether its a design fault that has manifested itsself sooner on the complainers boards and has yet to manifest itsself on the satisfied peoples boards or whether its a quality control/assembly problem on a few boards, something would ring alarm bells to me if I was about to buy.

A software problem no matter how annoying can be addresed with an update. Hardware problems with the keybed cant.

While I agree that a lot of people only use forums such as this when they have a problem, hence it usually looks like the problems much worse than it really is, a good indication in my opinion as to whether the number of complaints points to there being a real (as in not simply bad luck) problem with say the keybed would be to look at say the M3 part of the forum and a few others over the months they were released to see if there were similar complaints in similar numbers. I would strongly argue that if this is not usual on previous synth releases for a similar number of people, then yes there is a real problem with the Kronos and that people like me with a low post count who don't own a Kronos yet have every right to voice our concernes.

best

Joe

[Korgstream]

+1
Joe, you wrote exactly what I thought but I could not write it with my bad English.
Thank you for your post.

[PinkFloydDudi]

Your last comment alarms me (also find it amusing due to the fact that someone with hundreds of posts obviously has more time on their hands than someone with a few posts)

I belong to many forums relating to many different things.

Without exception the only ones that are worth taking part in are ones that treat all members the same regardless of post count. Obviously someone joining simply to troll is a different thing altogether, but to sugest that because you've got a higher post count means your opinion is worth more or that you are more important than me as I only recently became a Korg owner,well its the sort of opinion I'd expect from young teenagers on a gaming forum.

Post count alone does not dictate how people are treated from what I see. Post count and QUALITY of post and CONTENT of post is a very telling thing when making conclusions about the poster. If you have 30 posts, and 28 of them are you crying or complaining...it is safe to say you are a troll or have ill-intentions. If you have 500 posts and 28 of them are complaining - that is a very different story.

Are forum members not allowed to read parts of the forums for instruments they don't yet own?

I own a M3 but am both well aware of and very interested in the Kronos. It will probably be a couple of years before I can afford one. That doesn't stop me being very interested in them or from wanting to read the Kronos section of this site.

Fair enough. It shouldn't stop you from reading or posting in this forum with questions.

It should stop you from judging or making conclusions about the Kronos though! You don't have one, haven't tried one, yet are trying to argue with people that DO and have played it? Your statements hold no water, and the only reason you could possibly be posting is to stir up drama.
(That isn't "you" specifically mind you).

I have joined in with a couple of the threads on here and I feel fully justified for doing so. I don't need to own a product to realise from what's being reported that there does seem to be a quality check/build issue with a significent number of units.

You are on an "unofficial" support forum! Korg reps even visit here. Of course you are going to see a skewed number of people complaining about defects. That doesn't mean you are justified in bringing up issues when you haven't experienced them. You are fighting a battle based on a very selective amount of hersay! Bad idea.

When I see people sugest gluing a part back onto a brand new £3000 product I fully understand why others find this unacceptable.

When I see people almost accused of whining because they have genuine concerns over quality, and some others apearing to respond by implying "mines ok so stop complaining", that to me is more troll like than the people with concerns.

So once that person has brought up their "genuine concern"...what do you think they should do next? Bring it up 50 more times? Once you bring up your concern, be done! Don't dwell on it. Your Kronos was broken, we get it....GET IT FIXED.

The only "genuine concerns" that should be addressed are ones that are faced by ALL Kronos owners. If your knob fell off, bring it back and they will replace it. If your keybed doesn't work, bring it back and they will replace it.

I do see some of the same people complaining and wanting answers and if I had a problem, had one on order or was about to order, I too would want answers and would be joining them.
I also see some of the same people replying to such threads saying theirs is 100%OK and looking like they don't want to hear anyone dare say a word about their beloved Kronos.

You need to understand the difference between a defective Kronos, and a Kronos problem. The answer to "my data wheel fell off" is "bring the thing back".
Do not say that the kronos has a problem with their data wheel - because mine works fine. YOUR kronos has a problem with the data wheel...we all agree that you own a defective unit...that isn't KRONOS problem, it is your problem.

Fine if someone is simply trolling as they hate Korg then yes they need to shut up. But when someone who has say pre-ordered but is worried due to what they read, say they are thinking of canceling etc, that's someone genuinely concered and it shouldn't matter if they have 1000 posts or if its their first one.

When someone has a regular account on RolandClan and has a post count of 32 here and does nothing but bash the Kronos - what do you think about that person?
Do not confuse your concerns with facts. Go look at the number of total Kronos sold...and then compare that to the number of defects you see here. Again, understand where you are.

I wouldn't sit at a car repair shop...see that 2 Ford trucks have been brought in, and then say "I think Ford has a quality assurance problem".

It does seem to me like almost every other day, another new poster is adding their name to the dissatisfied list, escpecially with regards to the keybed. That does sugest to me that somewhere down the line there is a problem with it. Whether its a design fault that has manifested itsself sooner on the complainers boards and has yet to manifest itsself on the satisfied peoples boards or whether its a quality control/assembly problem on a few boards, something would ring alarm bells to me if I was about to buy.

1) Be careful what you assume about "new users". I can sign up with a 2nd account to try and make a point on a forum with no problem.
2) Take a look at the actual content of the complaints. Some people want the keybed to feel like a grand piano...and then somehow magically switch to waterfall keys when you switch to an organ sound. Those that are unhappy want the best of one thing. Most admit it is not the best grand piano keybed out there. Those that are content see the keybed for what it is...a great keybed for ALL instruments and sounds on the keyboard.

To those complaining about the millimeter differences in height and spacing - after admitting it does not at all impact their playing - get over it.

A software problem no matter how annoying can be addresed with an update. Hardware problems with the keybed cant.

While I agree that a lot of people only use forums such as this when they have a problem, hence it usually looks like the problems much worse than it really is, a good indication in my opinion as to whether the number of complaints points to there being a real (as in not simply bad luck) problem with say the keybed would be to look at say the M3 part of the forum and a few others over the months they were released to see if there were similar complaints in similar numbers. I would strongly argue that if this is not usual on previous synth releases for a similar number of people, then yes there is a real problem with the Kronos and that people like me with a low post count who don't own a Kronos yet have every right to voice our concernes.

best

Joe

You forget that people (especially those around 50 years old) may just be learning what a forum is. Take a look at the overall number of users on this forum when the m3 came out and compare it to today. Then adjust your findings accordingly.
Korg also seemed to make a much bigger deal of the Kronos than the M3 in my opinion - although that may be my biased side since I was in the market for a new board around the Kronos announcement.

Also keep in mind - you voicing your concerns is simply unfounded negativity. It is fine to be concerned about things - but do not treat your conclusions as someone that doesn't own or play one the same as you would facts from those who do play them.

In closing - if you think it is fine for you to post your opinion here without even owning or playing a Kronos - don't complain when others give their opinion about your opinion.

[madbeatzyo111]

PinkFloydDudi, you always get so defensive. One would think you were the one who designed the Kronos! Just because some people have problems with their Kronos shouldn't take away from your enjoyment of yours.

In fact, I'm not sure why you're even participating in threads about Kronos problems since you don't have those problems. You're not really adding anything constructive, just antagonizing people who want to have a discussion.

Just chill.

[cello]

PinkFloydDudi

You continue to have a go at people who do not have a Kronos and making comment on it - why?

Kind of like someone who has absolutely no problems with their Kronos continually making comments on threads that are about Kronos problems - ie nothing to do with you, so you shouldn't post - according to your own rule that you wish to impose on others.

Unless you can defend your contradiction, then you are trolling.

[PinkFloydDudi]

PinkFloydDudi, you always get so defensive. One would think you were the one who designed the Kronos! Just because some people have problems with their Kronos shouldn't take away from your enjoyment of yours.

In fact, I'm not sure why you're even participating in threads about Kronos problems since you don't have those problems. You're not really adding anything constructive, just antagonizing people who want to have a discussion.

Just chill.

Because people form incorrect opinions about the Kronos based on misguided information contained within those threads.

My last post had little to even do with the Kronos - it was on the idea of new people coming here for the sole purpose of complaining or trolling.

It is constructive to point out that problems people are bringing up are NOT widespread and in fact are individual defects on their keyboard, not on the entire Kronos line like some are trying to make it to be.

[PinkFloydDudi]

PinkFloydDudi

You continue to have a go at people who do not have a Kronos and making comment on it - why?

Kind of like someone who has absolutely no problems with their Kronos continually making comments on threads that are about Kronos problems - ie nothing to do with you, so you shouldn't post - according to your own rule that you wish to impose on others.

Unless you can defend your contradiction, then you are trolling.

The comments from people that don't have a problem are to point out that the problem being discussed are NOT widespread and individual to their defective unit (which are few and far between).

Would you rather see the entire forum simply filled with complaints about the Kronos (I'm sure that is the case with you and possibly some others).

When is the last time a NEW problem was mentioned about the Kronos? You will notice nobody really said anything to people who initially brought up the data wheel issue...or many other issues.

But when you see the same people dragging on for 28 pages about the same complaints, it gets old.

And I want to make sure that someone who comes to this forum sees the other side of things, that people are not all complaining about the Kronos...which is what some of you do.
That is presenting 2 sides to the story.
Someone complaining about the product that they have never played and don't own...well I hope you can see how those 2 things differ.

IMO there should be a separate forum for complaints. I'd love for this forum to be filled with useful information and findings on what the Kronos can do. Not some support forum for defective Kronoi.

[madbeatzyo111]

IMO there should be a separate forum for complaints. I'd love for this forum to be filled with useful information and findings on what the Kronos can do. Not some support forum for defective Kronoi.

You're trying to defend the honor/image/reputation of Kronos, I get that. And I don't think it's a bad idea to have a separate problems-only sub-forum. But realize that going after and trying to discredit people with problematic Kronos is counterproductive to promoting an image of a product that people want to buy into...especially since the user forum itself is so important for the success of a product these days (as Motifator amply demonstrates). God forbid they encounter a problem with their Kronos and have to come on here, only to face villification from the very people they are asking for advice. Maybe it'll even make them think twice before buying a Kronos...

[PinkFloydDudi]

IMO there should be a separate forum for complaints. I'd love for this forum to be filled with useful information and findings on what the Kronos can do. Not some support forum for defective Kronoi.

You're trying to defend the honor/image/reputation of Kronos, I get that. And I don't think it's a bad idea to have a separate problems-only sub-forum. But realize that going after and trying to discredit people with problematic Kronos is counterproductive to promoting an image of a product that people want to buy into...especially since the user forum itself is so important for the success of a product these days (as Motifator amply demonstrates). God forbid they encounter a problem with their Kronos and have to come on here, only to face villification from the very people they are asking for advice. Maybe it'll even make them think twice before buying a Kronos...

You are forgetting something - this IS NOT the place for that. They need to contact their distributor for defective products.
Again, differentiate between problems that are "kronos-wide", and problems that are specific to individual keyboards that were delivered.

Do you think the person saying "my keyboard works fine, yours must be an individual defective instance" is going to make people think twice about buying a kronos? Or do you think someone saying "Korg has a quality assurance problem"...or "the RH3 keybed is bad"...will make them think twice? (Both untrue blanket statements).

And do not ignore that some "problems" are simply due to ignorant users. The "problem" of a piano not cutting through the mix is not a problem with the Kronos, its a problem with the user who doesn't know how to EQ things. So you call something as "discrediting the poster" - i say it is simply finding the actual cause of their problem (them)!

[madbeatzyo111]

You are forgetting something - this IS NOT the place for that. They need to contact their distributor for defective products.

Unless Sharp says so, that's purely your opinion. Of course they need to contact Korg to get it fixed, but the forum is for people to talk about anything related to Kronos! You really need to stop trying moderate the discussion and go with the flow. Trust that if it's really becoming a problem, Sharp will step in appropriately.

Do you think the person saying "my keyboard works fine, yours must be an individual defective instance" is going to make people think twice about buying a kronos? Or do you think someone saying "Korg has a quality assurance problem"...or "the RH3 keybed is bad"...will make them think twice? (Both untrue blanket statements).

I think you need to give people here more credit in their ability to separate fact from opinion.