Akai partitions loaded but kronos hangs up

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Rainer
Posts: 22
Joined: Sat Apr 08, 2006 1:37 pm
Location: germany

Akai partitions loaded but kronos hangs up

Post by Rainer »

I can load single akai 1000 samples without problem; but loading a partition
ends up in a crash of the system; i can see on the monitor that all of the samples are loaded .. but at the end the kronos does not react any more to button press (OS system 1.5) .. that's very bad :-(
kronos, yamaha xs, moog modular, arp 2600, ppg modular 100, motm
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MartinHines
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Joined: Tue Jan 21, 2003 12:56 pm
Location: Topeka, KS (USA)

Post by MartinHines »

I would suggest contacting your Korg Country Distributor for support.

The only way problems like this will get fixed is if people report them through support channels, so the evenrtually get back to Japan.


If you can replicate the problem, that is a good start.
** KORG Product Support Contacts **
(they support BOTH hardware and software)


Korg USA Product support -- https://www.korgusa.com/contactus (For fastest service I would suggest calling them on the phone)

Outside the U.S. contact your Korg Country Distributor -- https://www.korg.com/us/corporate/distributors/
Rainer
Posts: 22
Joined: Sat Apr 08, 2006 1:37 pm
Location: germany

Post by Rainer »

yes I can replicate this; I appreciate your suggestion and will follow your advice
kronos, yamaha xs, moog modular, arp 2600, ppg modular 100, motm
jaggeddoctrine
Posts: 37
Joined: Fri Oct 26, 2007 3:12 pm

Post by jaggeddoctrine »

I had posted about this a while back as well. Dan was on asking about the OS and such, which I supplied. I have not heard anything more, so I don't know if it's now in the developers hands as an official bug, or if we need to call and get it submitted that way.

Gary
Kronos 61, Alesis Fusion 6HD, Korg Legacy Collection, NI Komplete 8, NI Kore 2, Arturia Moog V Original
Rainer
Posts: 22
Joined: Sat Apr 08, 2006 1:37 pm
Location: germany

Post by Rainer »

okay thanks for the message, but than its in "official hands" already; nevertheless I will supply details for my local retailer
kronos, yamaha xs, moog modular, arp 2600, ppg modular 100, motm
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