What is the OS that comes with the new Kronos (new keybed) ?

comico · Post by **comico** » Wed Feb 15, 2012 9:39 am

Hi

Is-it 1.5.2 (like for the one with repair) or just 1.5 ?
That would be a simple way for me to check before buying the status of the keybed (new or old model)

I'm considering a 88 model so if someone knows a Serial number for that model that comes with the new keybed that would also help me.

Please just answer this simple question if you have a direct answer. No need to restart the whole keybed thread.

Côme

McHale · Post by **McHale** » Wed Feb 15, 2012 3:18 pm

That's unknown right now. I don't believe any new Kronos' with the new keybeds have started shipping. Only Korg would know that answer and I'm sure the Authorized Service Centers will not know. Considering how minor the 1.5.2 upgrade is, it's possible it won't. Also, the current replacement keybeds will probably not be the official production keybeds so it may not even be needed since the 1.5.2 was designed to deal with velocity curves ONLY with the replacement keybeds.

So I guess the answer is, wait and see?

-Mc

PianoManChuck · Post by **PianoManChuck** » Wed Feb 15, 2012 10:09 pm

That was already asked in one of the existing RH3 threads. There really is no answer at this point.

comico · Post by **comico** » Thu Feb 16, 2012 12:05 am

Well I hope the answer could simply come from a user with a very new kronos 88.

Mystic38 · Post by **Mystic38** » Thu Feb 16, 2012 2:05 pm

McHale intimated above that machines with new keybeds are not yet likely to have been shipped, so an answer from someone with a new K88 is not likely to help

comico wrote:Well I hope the answer could simply come from a user with a very new kronos 88.

Bruce Lychee · Post by **Bruce Lychee** » Thu Feb 16, 2012 3:02 pm

McHale wrote:That's unknown right now. I don't believe any new Kronos' with the new keybeds have started shipping. Only Korg would know that answer and I'm sure the Authorized Service Centers will not know. Considering how minor the 1.5.2 upgrade is, it's possible it won't. Also, the current replacement keybeds will probably not be the official production keybeds so it may not even be needed since the 1.5.2 was designed to deal with velocity curves ONLY with the replacement keybeds.

So I guess the answer is, wait and see?

-Mc

Korg USA told me that current replacement keybeds will be the official production keybeds.

Mystic38 · Post by **Mystic38** » Thu Feb 16, 2012 4:01 pm

I am sure that this will be the case, however given that there is stock in warehouses, distributors and retailers i think the op is looking for some degree of traceability as to how whould you know if a new Kronos has the new keybed or not..
For a potential buyer considering used equipment this may be a watershed mark also...

Bruce Lychee wrote:
McHale wrote:That's unknown right now. I don't believe any new Kronos' with the new keybeds have started shipping. Only Korg would know that answer and I'm sure the Authorized Service Centers will not know. Considering how minor the 1.5.2 upgrade is, it's possible it won't. Also, the current replacement keybeds will probably not be the official production keybeds so it may not even be needed since the 1.5.2 was designed to deal with velocity curves ONLY with the replacement keybeds.

So I guess the answer is, wait and see?

-Mc
Korg USA told me that current replacement keybeds will be the official production keybeds.

Davidb · Post by **Davidb** » Thu Feb 16, 2012 5:59 pm

Mystic38 wrote:I am sure that this will be the case, however given that there is stock in warehouses, distributors and retailers i think the op is looking for some degree of traceability as to how whould you know if a new Kronos has the new keybed or not..
For a potential buyer considering used equipment this may be a watershed mark also...

I´m agree Mystic38.

But the problem with this is that everybody who is after a 73 or 88 keybs right now, will want to know the same; I mean, a indicator of which model has from factory the new improved keybed in order not to have present or future issues with it, hence the current stock in warehouses would not sell, and that is something korg will want to avoid.

Therefore dont expect a serial number or any other indicator about which units are supporting 1.5.2 OS and/ or new keybeds, at any point.

d3k · Post by **d3k** » Fri Feb 17, 2012 4:19 pm

The only sure way to tell is a sticker on the keybed INSIDE the workstation (you have to open it up) which is not going to happen at the store

The note cutoff issue was really really annoying...

BUT, once Korg resolved the issue, it's really NOT an issue. If you have the problem, it's about 1-2 weeks at the service center and then it is fixed and works GREAT!

So I wouldn't kill yourself over trying to find one that has the new keybed. It will probably take more of your time trying to find one than just buying one and sending it in to get it fixed if it has the issue.

PianoManChuck · Post by **PianoManChuck** » Fri Feb 17, 2012 4:40 pm

d3k wrote:The only sure way to tell is a sticker on the keybed INSIDE the workstation (you have to open it up) which is not going to happen at the store

The note cutoff issue was really really annoying...

BUT, once Korg resolved the issue, it's really NOT an issue. If you have the problem, it's about 1-2 weeks at the service center and then it is fixed and works GREAT!

So I wouldn't kill yourself over trying to find one that has the new keybed. It will probably take more of your time trying to find one than just buying one and sending it in to get it fixed if it has the issue.

+1

Bruce Lychee · Post by **Bruce Lychee** » Fri Feb 17, 2012 6:14 pm

Mystic38 wrote:I am sure that this will be the case, however given that there is stock in warehouses, distributors and retailers i think the op is looking for some degree of traceability as to how whould you know if a new Kronos has the new keybed or not..
For a potential buyer considering used equipment this may be a watershed mark also...

Bruce Lychee wrote:
McHale wrote:That's unknown right now. I don't believe any new Kronos' with the new keybeds have started shipping. Only Korg would know that answer and I'm sure the Authorized Service Centers will not know. Considering how minor the 1.5.2 upgrade is, it's possible it won't. Also, the current replacement keybeds will probably not be the official production keybeds so it may not even be needed since the 1.5.2 was designed to deal with velocity curves ONLY with the replacement keybeds.

So I guess the answer is, wait and see?

-Mc
Korg USA told me that current replacement keybeds will be the official production keybeds.

My only point was that Korg told me these keybeds will be used going forward on all new Kronos.

As for the OP, I don't think you should buy a weighted Kronos until Korg makes it clear which boards have the new keybed. You shouldn't have to buy a new keyboard and plan to bring it into service.

midiman · Post by **midiman** » Fri Feb 17, 2012 6:44 pm

I just got a Korg refurbished unit, and it has the new RH3 made in Japan sticker, and 1.5.2 OS. Although, the top key is shifted back and won't come all the way up. There was also a small metal strip loose in the box that I assume is supposed to be attached to that key. But, that's a different story.

Davidb · Post by **Davidb** » Fri Feb 17, 2012 6:58 pm

Bruce Lychee wrote:
My only point was that Korg told me these keybeds will be used going forward on all new Kronos.

As for the OP, I don't think you should buy a weighted Kronos until Korg makes it clear which boards have the new keybed. You shouldn't have to buy a new keyboard and plan to bring it into service.

Very true.
It has sense to me as well, Bruce.

Specially in countries that, unlike USA, Korg distrubutors has "no idea yet about that issue you comment" (sic) , not to mention how to fix it. Mine for example, but I would bet, also many others.

EXer · Post by **EXer** » Fri Feb 17, 2012 7:50 pm

Davidb wrote:Specially in countries that, unlike USA, Korg distrubutors has "no idea yet about that issue you comment" (sic) , not to mention how to fix it. Mine for example, but I would bet, also many others.

Korg USA seem to have very close connections with Korg Japan, which is not the case in other countries.

To mention your country, which is also mine, I don't have a good feeling about the current Korg distributor's ability to solve the keyboard issue for their buyers whithin an acceptable deadline.

I don't blame them since I suspect Korg Japan to favour or to give a strong priority to Korg USA, but in my opinion the current French Korg distributor still have to prove they can give their customers the same service level as the previous distributor (Gaffarel Musique).

Anyway I won't buy a Kronos until I have a mean to make absolutely sure I don't buy an item with a (potentially) faulty keybed.