Korg Kronos 88 after keybed replacement...!!!

Acousticflavour · Post by **Acousticflavour** » Thu Mar 22, 2012 2:07 pm

Global Velocity didn't fix the problem. I heard that when service changes the keybed, they will update the velocity compensation setting for the new keyped. Service said that it is only a recommendation from Korg, but not necessary.

Service said that "please bring your kronos hera, and we will make the setting back to the original". They said that it's a secret how to make the change.

Does anybody know how to set the velocity setting back to the original??

Acousticflavour · Post by **Acousticflavour** » Thu Mar 22, 2012 5:10 pm

I tried all the global velocity curve settings once again and I found a good setting for my touch! Thanks for help to everybody!

-Acoustic

Acousticflavour · Post by **Acousticflavour** » Thu Mar 22, 2012 6:42 pm

I changed the velocity-profile back to the original, and I found it the best answer to the problem. There is no reason to use the velocity profile recommended by Korg, because the touch will be insensitive.

Please contact Korg service to make the change back to the original setting!

-Acoustic

jerrythek · Post by **jerrythek** » Sat Mar 24, 2012 10:07 pm

McHale wrote: Mad props to Korg's support and again many, many thanks to Jerry K. for all the help he has given me personally as well as many others on here. He is one of the main reasons I only use Korg synths.

-Mc

Thanks for the kind words, McHale.

Regards,

Jerry

mathieumaes · Post by **mathieumaes** » Sun Mar 25, 2012 9:04 am

McHale wrote:What version of the OS is installed. If it's not 1.5.2, make sure they install AND CONFIGURE 1.5.2 for the new keybed.

-Mc

When I got my keybed replaced, they said 1.5.2 was an unofficial version not to be released to the public, and has nothing to do with the new keybeds.

I also noticed that the new keybed was softer. I changed the key velocity to 5 (I think) and it works just fine now...

McHale · Post by **McHale** » Sun Mar 25, 2012 12:51 pm

mathieumaes wrote:
McHale wrote:What version of the OS is installed. If it's not 1.5.2, make sure they install AND CONFIGURE 1.5.2 for the new keybed.

-Mc
When I got my keybed replaced, they said 1.5.2 was an unofficial version not to be released to the public, and has nothing to do with the new keybeds.

They are idiots. It was released SPECIFICALLY for the new keybed. They are either too stupid or too lazy to install it. I hope you have another service center nearby because I would never do business with someone that told me that when I know better.

Ten2One · Post by **Ten2One** » Tue Mar 27, 2012 1:51 am

I was told today by Korg that there is no longer a keybed replacement but rather just the contacts being replaced.

Ten2One

Davidb · Post by **Davidb** » Tue Mar 27, 2012 10:38 am

Ten2One wrote:I was told today by Korg that there is no longer a keybed replacement but rather just the contacts being replaced.

Really?

Oh! Just wait what those waiting (so long) for their keyboard replacement have to say when the Korg´s tech support tell them so.
...

mathieumaes · Post by **mathieumaes** » Tue Mar 27, 2012 4:32 pm

McHale wrote: They are idiots. It was released SPECIFICALLY for the new keybed. They are either too stupid or too lazy to install it. I hope you have another service center nearby because I would never do business with someone that told me that when I know better.

The nearest service center is pretty far away and they seem to have a bad reputation on waiting time.
When I said I couldn't miss my keyboard for more then 2 weeks, the keybed was replaced in the store by the Korg representative. He told me that the 1.5.2 was not meant to be released publicly...

Davidb · Post by **Davidb** » Tue Mar 27, 2012 11:30 pm

mathieumaes wrote: The nearest service center is pretty far away and they seem to have a bad reputation on waiting time.
When I said I couldn't miss my keyboard for more then 2 weeks, the keybed was replaced in the store by the Korg representative. He told me that the 1.5.2 was not meant to be released publicly...

As stated, I wouldnt want to be the one to be there to say all that people who has a faulty RH3 keybed waiting for a promised replacement, that from now on, the keybed will not be replaced, but only the conectors.

... Not good, for sure.

McHale · Post by **McHale** » Wed Mar 28, 2012 2:29 am

mathieumaes wrote:The nearest service center is pretty far away and they seem to have a bad reputation on waiting time.
When I said I couldn't miss my keyboard for more then 2 weeks, the keybed was replaced in the store by the Korg representative. He told me that the 1.5.2 was not meant to be released publicly...

If you mean (that they meant), 1.5.2 was not to be given to the general public for everybody to upgrade their keyboards, that is correct. It even states it in the service manual that it's not to be shared with the public and it will never be downloadable from the website. BUT, it was definitely supposed to be installed as part of the keybed replacement.

McHale · Post by **McHale** » Wed Mar 28, 2012 2:30 am

Ten2One wrote:I was told today by Korg that there is no longer a keybed replacement but rather just the contacts being replaced.

Ten2One

Man, when I said a couple months ago that the keybed replacement was for a limited time only, I got JUMPED on. Looks like my source was correct.

Bruce Lychee · Post by **Bruce Lychee** » Wed Mar 28, 2012 2:43 am

McHale wrote:
Ten2One wrote:I was told today by Korg that there is no longer a keybed replacement but rather just the contacts being replaced.

Ten2One
Man, when I said a couple months ago that the keybed replacement was for a limited time only, I got JUMPED on. Looks like my source was correct.

Well then Korg USA needs to stop lying directly to their customers. I have dealt with this POS for almost a year now. This is the absolute worst keyboard ownership experience I have ever had.

Furthermore, how are new contacts going to fix this mess:

SanderXpander · Post by **SanderXpander** » Wed Mar 28, 2012 6:45 am

If you are still unhappy with it and with Korg's service just sell it man.

QuiRobinez · Post by **QuiRobinez** » Wed Mar 28, 2012 8:26 am

Bruce Lychee wrote:I have dealt with this POS for almost a year now. This is the absolute worst keyboard ownership experience I have ever had.

Furthermore, how are new contacts going to fix this mess:
-- image --

that looks horrible

mine is very different and has even spacings and heights.

Why don't you return the kronos (that sounds fair because your k88 wasn't repaired within a year)?

Then you could buy a new one somewhere in september (considering that it has the new keyboard) and check the new keyboard out in the store if the key-spacing is to your liking.

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