KP2 MINI Volume Output Is Weak

[DJ_POE]

After about a week of use the volume output very low, on my mixer its showing as -7db peak which is very low indeed, dont know why this has started happening.

I know the volume supposed to drop once the batteries run low but its now happening on mains power too, ive got a feeling the internal attentuation circuit is stuck on low output and the batteries have put it there permanently.

this is a very frustrating issue, i wish korg would look into this, i was planning on buying a second minikp2 to plug into my mixer for a portable dj setup, but unless this issue is fixed im not going to buy another.

Edit: just tried again on my mixer and the volume output is that low none of the led's are lighting, so the volume is lower than -15db