New nanoKEY 2 Keeps Failing

zaphire · Post by **zaphire** » Thu Sep 27, 2012 7:40 am

So I recently purchased a nanoKEY2, and it'd be great if it... didn't stop failing frequently and at random intervals.

What happens is that it works fine for a time and then seems to "die." The power light is still on, nothing has changed, the USB connection isn't lose or anything. But all the keys will stop functioning.

I then have to disconnect it, reconnect it, restart my host, blah blah. It's quite frustrating.

Does anyone have any idea why this would be happening or how I could work around it?

ishfaq · Post by **ishfaq** » Thu Sep 27, 2012 9:33 am

Could it be the USB port switching off to save power? Have you tried it with another computer? You can switch that option off (here's a guide for XP, will be similar for Win 7) - http://www.himsa.com/Support/NOAHlinkKn ... fault.aspx

zaphire · Post by **zaphire** » Thu Sep 27, 2012 9:35 am

Pretty sure that's not it...

The power light stays on. The problem occurs on both a Windows 7 desktop machine and a MacBook Air. :\

zaphire · Post by **zaphire** » Wed Oct 03, 2012 5:06 pm

*Bump*

Still having the same problems after updating the device.