Why does Kronos have so many problems out of the box

[Dniss]

[pedro5]

Welcome,uk paul,to the "few" of us who have,or have had,problems with the Kronos.

For those who are fed up of reading about us with faulty keyboards........don't forget that we are also fed up with having them.
Please feel free not to read any further,as I'm sure it doesn't affect you,which is good to know,of course and wish you never have any future problems.

uk paul....Where did you buy your Kronos ?
What was the response,when you returned it?

Please keep us (those who are interested,that is) updated with any developments.

Good Luck.

Best Wishes.

[Ojustaboo]

Hi everyone, my first post, but couldn't help enlisting to pass on my input.

As far as faulty units still being sold in the UK is concerned, I have just returned a four figured s/n (000021xx) Kronos 83 (not X) .. the keybed was unusable, softly played notes seamed to bounce back a fraction causing a second and much quieter triggering of the note, like everyone says, it seamed to cut the note off completely.

The fan was also very apparent, and seriously, however amazing the sounds, technology, user interface, etc etc may be... how can a product still reach a dealer... never mind a customer.. with such well known defects,... the keyboard issue is clearly a 'not fit for purpose' issue, and the fan noise is just plain ridiculous . .(to think people complain about it not having after touch ?? would you know if it had ?? lol...) so clearly some of you guys are lucky and have perfect units.... but there must be far too many who have not !

And to bring out the X with the same fan issues is just double daft !!

Such a shame, because but for a few major issues that could and should have been put right before its first release, it could have been the game changer Korg promissed, instead of the name changer it has become.

Feel for you Paul, been there, its not fun.

How long ago did you buy it?

One thing though, it does have after-touch.

Another thing, even though I went through crap getting a decent one, I don't regret persevering as it's a superb machine and I love playing it.

[pedro5]

Ojustaboo......while you're around here,a question,please.

When you had problems with your units....did it also affect the aftertouch ?

Thanks.

Best Wishes.

[johnxyz]

To all who say the Kronos is this, that and the other, unreliable, etc...

If top musicians choose to have one on stage, and live to tell the tale, then surely it must be reliable enough !

Next thing you know, some people here are going to start calling Brittani Washington and Rie Tsuji fan girls !

Picture from the Super Bowl XLVII half-time show



The one thing with which I will agree is that Korg have badly handled the RH3 problem. Both in terms of communications and after-sales care.

I am waiting for the gripers to say they could hear the fans of the Kronos at the Super Bowl

Ever wondered why Beyonce's hair is like this on stage…. what does her keyboardist play?!?!


http://assets.rollingstone.com/assets/i ... 984111.jpg

[Ojustaboo]

Ojustaboo......while you're around here,a question,please.

When you had problems with your units....did it also affect the aftertouch ?

Thanks.

Best Wishes.

Didn't seem to.

Although I'm not 100% sure. Was so annoyed with the cutoff and velocity, cant recall if I checked the aftertouch on those notes.

[Saxifraga]

Ahh. I am so relieved my new Kronos 73 works like a charm. Now I can train my left hand in earnest. Has become weak and slow from using synth keybeds.

Has anyone tried to replace the motherboard with a newer one?
Some MS20 sounds are sucking away a massive amount of computing power.

[Ojustaboo]

Grats. Glad you got there in the end.

Is it the X version?

[pedro5]

Didn't seem to.

Although I'm not 100% sure. Was so annoyed with the cutoff and velocity, cant recall if I checked the aftertouch on those notes.

Thanks for the info......I can well understand that.

Best Wishes.

[Davidb]

Welcome,uk paul,to the "few" of us who have,or have had,problems with the Kronos.

For those who are fed up of reading about us with faulty keyboards........don't forget that we are also fed up with having them.

Best Wishes.

+1

[BobTheDog]

+2

[MrDuke]

To all who say the Kronos is this, that and the other, unreliable, etc... If top musicians choose to have one on stage, and live to tell the tale, then surely it must be reliable enough ! Next thing you know, some people here are going to start calling Brittani Washington and Rie Tsuji fan girls !

I haven't seen that many Kronos on stage. Actually, for me, this is a first. Even up to this day, you take a look at a late night talk show, and it's been either a Motif, a Fantom or a Nord. Now a couple of Jupiter-80's have also popped up here and there. Those girl keyboardists were indeed sponsored by Roland before, I guess they've changed sides. Why would they have 4 for what sounded like pretty simple keyboard work (or miming really well...) Well, for backup maybe, but probably because the production has $$$ to spend on the most expensive (?) keyboard(s)...stuntin'

That said, regarding Super Bowl - they keyboard guy for Matchbox 20 also had a Kronos.

[pedro5]

Would they consider a swap with mine....?

After all,most Kronos are the same....yes.

Sorry,couldn't resist.....

[uk paul]

These will obviously be stage pianos ... cases saved from all of the returned kroni' .... has anybody actually seen if they still have a keyboard attached... (':lol:') 'kidding !!'

And bearing in mind the cost of half time adds.. is it any surprise someone made sure they were in shot !

I really don't understand anyone who has been fortunate, practically ridiculing people who have had problems with their boards. almost in denial that there are or have been problems..!

I genuinely am happy for anyone who got a good one, because its awful getting one now ( received Friday 8/11/13 ) after all of the well documented problems, that was still not fit for purpose.

I still think the Kronos is potentially the best keyboard out there, if you get one with a quiet fan, a keyboard that responds properly without the little double bounce after a gentle strike, one that has properly designed and set up contacts that don't need to be replaced.. and please.. why are people offended when these are factual.. real faults, that should not be there on any keyboard never mind a flagship instrument.

Perhaps some people don't want to admit their expensive pride and joy keyboard is not perfect, just as nobody ever admits to buying a duff (lemon) car when asked by a friend how their new motor is going ??

Perhaps because a lot of new users find the learning curve steep, many old sweat keyboard experts are dying to prove they know 'better' and its not faulty its because 'you' cant operate it ??

I mistakenly remarked earlier about the loud fan making it difficult to tell if the kronos has aftertouch, and mistakenly said people complain that it doesn't, ( After 40 years.. probably because of 40 years playing instruments of many ilks ) I MADE A MISTAKE ... I think mistakes happen on occasion to everyone... perhaps the first batch of keyboards were fine, then something changed to do with supply, who knows, but as soon as the problem was made known to Korg they should have been more open about it, and to still be supplying stock to dealers with the same problematic keyboards this late on in the saga is bordering on unforgivable.

I sound like a miserable git... I'm not.. I'm just really glad/relieved I spotted it straight away and got a full refund.

I shall go and have a few beers now and enjoy creating some new programs on my DX100 )

[GregC]

1)I really don't understand anyone who has been fortunate, practically ridiculing people who have had problems with their boards. almost in denial that there are or have been problems..!


2)Perhaps some people don't want to admit their expensive pride and joy keyboard is not perfect, just as nobody ever admits to buying a duff (lemon) car when asked by a friend how their new motor is going ??

3)Perhaps because a lot of new users find the learning curve steep, many old sweat keyboard experts are dying to prove they know 'better' and its not faulty its because 'you' cant operate it ??

1)1000's of Kronos owners have been more ' fortunate '. I don't recall anyone ridiculing an owner with a defective.

2) Wrong assumption

3) faulty assuimption