RH3 Keybed Information

[Saxifraga]

What´s happening with my replacement Kronos 73? The keys are now unevenly spaced. And some keys become virtually longer (f,g and a) keys.
b keys become shorter it seems. wtf

Mine has very uneven spacing as well. I also have the varying lengths so you are not alone here.

Did you send it back because of that or do you accept it?
Here in Berlin at Justmusic store I did not find any high price keybed from other manufacturers that show the same symptoms.

My keybed still works fine (if I omit the questionable velocity curve behaviour) but I have lost all trust in Korgs manufacturing quality and quality control. That´s also why I am so grumpy. After selling half a dozen synths and saving for 3 months I got problems I never expected.
Do you think the keybed will work longer than 3 years?
What´s your advice?

Uneven spacing (between e and f).
Keys become virtually shorter with time (keybed gets deformed!?)
Have a look:http://www.flickr.com/photos/28467448@N ... 160617088/

[Ojustaboo]

That's my concern.

Looking at that picture, I would say it's not fit for purpose and if mine does that, I shall return it for a full refund and give up on the Kronos altogether.

My X has perfectly spaced keys but more of them make a cheap rattly noise now than two months ago. Whats it going to be like in 6 months

I don't trust this to last at all, just thankful I have a 5 year warranty. But part of me while, I love what it does, wishes I had bought the Motif instead.

People say the Motif is old technology but I don't listen to a music track and think "That synth is a new Kronos sound" or "That synth sound is a dated Motif sound".

I want a synth I know is going to be working fine in 5 years time (without constantly being sent back for repair) and with the Motif I could turn it on and play and not worry. I am very worried about the long term wear and tear issues with the Kronos keybed.

[BobTheDog]

I just saw your pictures, mine are no where near as bad as that!

You should get that replaced it looks terrible.

[Saxifraga]

That's my concern.

Looking at that picture, I would say it's not fit for purpose and if mine does that, I shall return it for a full refund and give up on the Kronos altogether.

My X has perfectly spaced keys but more of them make a cheap rattly noise now than two months ago. Whats it going to be like in 6 months

I don't trust this to last at all, just thankful I have a 5 year warranty. But part of me while, I love what it does, wishes I had bought the Motif instead.

People say the Motif is old technology but I don't listen to a music track and think "That synth is a new Kronos sound" or "That synth sound is a dated Motif sound".

I want a synth I know is going to be working fine in 5 years time (without constantly being sent back for repair) and with the Motif I could turn it on and play and not worry. I am very worried about the long term wear and tear issues with the Kronos keybed.

Hi! Nice to hear from you. I still love the sound of this thing. Have bought three libraries of synth sounds and some KARMA-Lab stuff. So I won´t give up on the Kronos completely. But of course if something looks so much better (Kronos/Yamaha XF) for the same price it´s to good to be true.

I have sent my dealer and Korg Germany those pictures and hope I can make a deal to get a working Kronos 61 instead. Maybe an X or an additional third party piano keybed from Studiologic as replacement.

Sadly I sold my good old SL 880 for an apple and no egg. I bought the Kronos esp. because of the RH3 keybed and the SSD piano sound. I wanted to have everything in one box. Fool that I am, I fell for Korgs marketing and advertisements. How can a keybed be bad if J.Rudess plays it!? Silly me.

I now more often play with your M3 than the Kronos, because of all the emotional trouble. Really depressing that whole mess.
Playing the M3 and looking on those white metal makes me relax and enjoy it. The black finish of the (better sounding) Kronos makes me most of the time angry now.

Enough of that. I hope everything runs nice and smooth and you can enjoy your Kronos without any further hassle.

Have I gone off topic? No police here I hope.

[Saxifraga]

I just saw your pictures, mine are no where near as bad as that!

You should get that replaced it looks terrible.

It does not look that bad in the sunlight. The LED light from the side overemphasizes the length difference. But it´s their, around 1mm maximum.

The main problem for me is more the outlook for the future. Will this keybed deteriorate with time? Will cutoffs and velocity problems occur down the road? Do I have to send it back every six month for recalibration / repair / adjustments?

I have lost all trust in that RH3 thing.

[BobTheDog]

Ok, I have probably 1 mm on mine as well, with mine it seems to be that some of the keys are not quite straight, so you get a gap and also a difference in length due to the key being at a different angle to its neighbour.

[summers2]

Reading these posts presents a wonder to me. Why would anyone ever keep a $4000.00 keyboard that had those problems? Or even a $3200.00 keyboard? Any Casio bought from the Wal-mart seems better made. It can't sound that much better than a Yamaha Motif. I'm just flat missing something. I can't see it. If I bought such a board as the one with the crooked keys, uneven and slanted, they would give me a new one or my money back, or I would raise more hell than one might imagine.

Something is not computing here. If Korg were hurting enough, they would fix the problems. Their figures must be telling them it is cheaper to answer complaints and fix the boards of those who bring them in. Maybe the number of complaints registered here do not relate to the overall number of complaints that they get. Only they know, and they're not talking.

It is not like the technology is not there to make a sturdy, reliable board/keybed to go along with what is apparently a better than any other package of sounds and features.

Two things I'm sure of: There is a reason why they won't make the necessary changes, and why they don't, I'll never know.

[Saxifraga]

Reading these posts presents a wonder to me. Why would anyone ever keep a $4000.00 keyboard that had those problems? Or even a $3200.00 keyboard? Any Casio bought from the Wal-mart seems better made. It can't sound that much better than a Yamaha Motif. I'm just flat missing something. I can't see it. If I bought such a board as the one with the crooked keys, uneven and slanted, they would give me a new one or my money back, or I would raise more hell than one might imagine.

A customer of a store has to endure 2 attempted repairs before being able to get a refund. That´s law in Europe. You can only give it back without questions being asked in the first two weeks. So my problems did not show up in the first two weeks.

Something is not computing here. If Korg were hurting enough, they would fix the problems. Their figures must be telling them it is cheaper to answer complaints and fix the boards of those who bring them in. Maybe the number of complaints registered here do not relate to the overall number of complaints that they get. Only they know, and they're not talking.

It´s mostly the shops and customers who have to shoulder the burden. Korg just sends strips to the shop now, or organizes the pick up from store to technician. Korg only has more email/phone traffic. The sent back units can be recycled for parts or be "refurbished".

It is not like the technology is not there to make a sturdy, reliable board/keybed to go along with what is apparently a better than any other package of sounds and features.

Two things I'm sure of: There is a reason why they won't make the necessary changes, and why they don't, I'll never know.

[Ojustaboo]

A customer of a store has to endure 2 attempted repairs before being able to get a refund. That´s law in Europe. You can only give it back without questions being asked in the first two weeks. So my problems did not show up in the first two weeks.

Thankfully that isn't the case in the UK (although Scotland has slightly different consumer laws to England).

[pedro5]

Just seen the photos of the long and short keys.....my oh my,they do indeed look awful.

Since Saxifraga first mentioned this,I checked my own and also found some irregularities with a number of keys....(the white ones have moved backward a little)
not quite as bad,though,but it does make me wonder if they will get worse over time....???

Tried some adjustment by grabbing the offending key and pulling it forward(there is some free movement up to against a stop,then the spring returns it to a natural position)
but,overall not much improvement.
I mention the technique,just in case other may want to try,it may work for them.(It also apples to the black ones as well).

The spacing between the keys are also not equal,but does not concern me too much as most of my other keyboards seem to be the same,or even worse.
It does not affect the playing at all,for me as long as they remain "flat" and level,which would be a real concern.

Whatever next....I wonder

[Sharp]

I've locked the thread at the following link.
http://www.korgforums.com/forum/phpBB2/ ... hp?t=80499

Please continue the discussion in this "Stick Topic" thread as per the rules posted at the top of this forum.

Regards
Sharp.

[Saxifraga]

I've locked the thread at the following link.
http://www.korgforums.com/forum/phpBB2/ ... hp?t=80499

Please continue the discussion in this "Stick Topic" thread as per the rules posted at the top of this forum.

Regards
Sharp.

Let´s contain that topic to a place where we can be sure it goes on relativly unnoticed that Korg still sells it´s old/refurbished/repaired crap over and over again until it finds a customer who does not complain.

[Sharp]

I've locked the thread at the following link.
http://www.korgforums.com/forum/phpBB2/ ... hp?t=80499

Please continue the discussion in this "Stick Topic" thread as per the rules posted at the top of this forum.

Regards
Sharp.

Let´s contain that topic to a place where we can be sure it goes on relativly unnoticed that Korg still sells it´s old/refurbished/repaired crap over and over again until it finds a customer who does not complain.

This thread is a Sticky Topic so the thread always remains at the top of the list, up front, and easily accessible for everyone to see and find.

You simply can't miss it. It's up in your face the second you come to the KORNOS section.

There's no pleasing you.

Sharp.

[ShaneFF]

[/quote]

Let´s contain that topic to a place where we can be sure it goes on relativly unnoticed that Korg still sells it´s old/refurbished/repaired crap over and over again until it finds a customer who does not complain.[/quote]

Do you have proof to back this up, you should also say that its in your opinion that its crap, because I think MOST of us are happy with it.

[ShaneFF]

What´s happening with my replacement Kronos 73? The keys are now unevenly spaced. And some keys become virtually longer (f,g and a) keys.
b keys become shorter it seems. wtf

I'm in two minds about the Kronos, I love it and have invested a fair bit in a few libraries and karma software.

But the rattles, bounces etc I get from it, sometimes (not often mind you) I wish I'd bought a motif instead.

The grass is always greener

if you had a motif you would be saying the same thing about the kronos.