need help guys, my kronos are in comma state

1jordyzzz · Post by **1jordyzzz** » Thu Nov 28, 2013 4:00 pm

So i was practicing this evening as always, then there's a sudden loud buzz from kronos for a second then the kronos reboots itself... while rebooting i wait but the loading bar has stopped at S of music and then it shows system startup failed.. Try it one more time and the same thing happens again.. Is it a simple problem or something serious went happened?? Please help guys, i'm desperate...

Ksynth · Post by **Ksynth** » Fri Nov 29, 2013 2:28 am

1jordyzzz wrote:So i was practicing this evening as always, then there's a sudden loud buzz from kronos for a second then the kronos reboots itself... while rebooting i wait but the loading bar has stopped at S of music and then it shows system startup failed.. Try it one more time and the same thing happens again.. Is it a simple problem or something serious went happened?? Please help guys, i'm desperate...

Remove any usb devices and try a reboot?

I would also remove the power plug for 10 seconds. PCs sometimes do weird things on booting.

karmathanever · Post by **karmathanever** » Fri Nov 29, 2013 3:24 am

I would also remove the power plug for 10 seconds. PCs sometimes do weird things on booting.

Very good advice - perhaps even make it 60 seconds...

Good luck

Pete

geoelectro · Post by **geoelectro** » Fri Nov 29, 2013 5:10 am

karmathanever wrote:
I would also remove the power plug for 10 seconds. PCs sometimes do weird things on booting.
Very good advice - perhaps even make it 60 seconds...

Good luck

Pete

This advise would be appropriate for computer systems that have a "soft" power switch. Those systems have circuits that are always on in standby mode. Unplugging will power down all circuits which can in some cases force a reset or clear some bad data in memory areas etc.

The Kronos has a "hard" switch which is the same as unplugging it when it's off.

Geo

Sparker · Post by **Sparker** » Fri Nov 29, 2013 12:54 pm

are you getting an error message?

1jordyzzz · Post by **1jordyzzz** » Sat Nov 30, 2013 5:32 pm

Turning it off and wait seems helped... but i'm scared if this happens on live.. hopefully it's not, fingers crossed... any advice for preventing this from happening again??

1jordyzzz · Post by **1jordyzzz** » Sun Dec 01, 2013 5:13 pm

FOR THE LOVE OF GOD IT JUST HAPPENED AGAIN!!!! Someone help me please...

mdeezy · Post by **mdeezy** » Sun Dec 01, 2013 9:00 pm

1jordyzzz wrote:FOR THE LOVE OF GOD IT JUST HAPPENED AGAIN!!!! Someone help me please...

If its under warrantee call korg and ship it to em.

ronnfigg · Post by **ronnfigg** » Mon Dec 02, 2013 10:43 pm

Korg service can help you. That is what they are there for.

Crehyl · Post by **Crehyl** » Sat Mar 01, 2014 10:58 am

Hi...this just happened to me today..

Will need to give my kronos only on monday for service(out of warranty as well)..Just curious whether anyone got this problem resolved !

thanks

Virko · Post by **Virko** » Sat Mar 01, 2014 1:06 pm

I m interested is this happening on first model of kronos or X versions?

ronnfigg · Post by **ronnfigg** » Sat Mar 01, 2014 9:21 pm

Virko- same thing happened on my "original" Kronos. Not sure about "X" version. Is there a Kronos X forum. if not, might not be a good reason to start one. This way people with Kronos X problems don't have to weed through all the original Kronos problems on the forum. Sharp?

phil55 · Post by **phil55** » Sat Mar 01, 2014 9:32 pm

ronnfigg wrote:Virko- same thing happened on my "original" Kronos. Not sure about "X" version. Is there a Kronos X forum. if not, might not be a good reason to start one. This way people with Kronos X problems don't have to weed through all the original Kronos problems on the forum. Sharp?

Isn't the only difference between X and original, extra ram and a different coloured strip on the weighted keybed of the 73 and 88? Isn't the 'sound engine' ie computer, the same?

SanderXpander · Post by **SanderXpander** » Sat Mar 01, 2014 10:09 pm

For the most part, yes, but they do use a slightly different motherboard and processor. It doesn't actually affect what the board can do in a real sense, but assuming (and that's a big assumption) that it has anything to do with the mobo/cpu it's possible the X is different enough to not have the same issue.

I doubt it, but I just wanted to point out they're not 100 percent technically equivalent (even if you upgrade RAM and SSD).

GregC · Post by **GregC** » Sat Mar 01, 2014 10:14 pm

ronnfigg wrote:Virko- same thing happened on my "original" Kronos. Not sure about "X" version. Is there a Kronos X forum. if not, might not be a good reason to start one. This way people with Kronos X problems don't have to weed through all the original Kronos problems on the forum. Sharp?

i think its far too late to do that. Plus there is abundant good info here that applies to Both Kronos models.

Also consider there are 1000's of original Kronos owners who have never had ANY problem with defects.

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need help guys, my kronos are in comma state

need help guys, my kronos are in comma state

Re: need help guys, my kronos are in comma state