System Start-up Failure

lotty1 · Post by **lotty1** » Tue Nov 19, 2013 9:02 pm

My Kronos came back from the repair shop a month ago and all I have done is updated it and it worked fine. Went to use it tonight and it says System start-up Failure.
I have disconnected any usb stuff and restarted it more than a dozen time but it still won't work. Have not moved it just switched it on and still no luck,
Any ideas please help?

danatkorg · Post by **danatkorg** » Tue Nov 19, 2013 11:08 pm

lotty1 wrote:My Kronos came back from the repair shop a month ago and all I have done is updated it and it worked fine. Went to use it tonight and it says System start-up Failure.
I have disconnected any usb stuff and restarted it more than a dozen time but it still won't work. Have not moved it just switched it on and still no luck,
Any ideas please help?

I'm very sorry that you're having difficulties. The first step is to contact your national Korg Distributor (see the link in my signature); they should be able to help.

lotty1 · Post by **lotty1** » Wed Nov 20, 2013 1:14 pm

danatkorg wrote:
lotty1 wrote:My Kronos came back from the repair shop a month ago and all I have done is updated it and it worked fine. Went to use it tonight and it says System start-up Failure.
I have disconnected any usb stuff and restarted it more than a dozen time but it still won't work. Have not moved it just switched it on and still no luck,
Any ideas please help?
I'm very sorry that you're having difficulties. The first step is to contact your national Korg Distributor (see the link in my signature); they should be able to help.

Thanks Dan
That's what I have done now they have been very good and are picking my kronos up on thursday.

lotty1 · Post by **lotty1** » Wed Nov 20, 2013 1:20 pm

System Startup Faliure

Can this be caused by a duff SSD

Or Memory

Could it be the internal clock error

BobTheDog · Post by **BobTheDog** » Wed Nov 20, 2013 3:12 pm

You certainly seem to be unlucky!

Good luck with a quick fix.

lotty1 · Post by **lotty1** » Wed Nov 20, 2013 4:32 pm

BobTheDog wrote:You certainly seem to be unlucky!

Good luck with a quick fix.

just not my day I was really getting good with the sequencer. saved my work switched her off.
Went and had tea came back to it and it just failed could not believe it.
Went to bed and thought I dreamt it but know it was dead

BobTheDog · Post by **BobTheDog** » Wed Nov 20, 2013 4:41 pm

Stick to coffee next time, much safer.

Sparker · Post by **Sparker** » Sat Nov 23, 2013 6:01 pm

Just got mine back from service centre after similar boot up fail.

The repair note said the internal clock had to be reset.

Service centre installed 2.10 and upgraded SSD & RAM - it all works fine now ... though I'm concerned that I had to send it away to get the clock reset and as I'm not sure what caused it I wonder if it could happen again - however I've still another year of warrantee ...

lotty1 · Post by **lotty1** » Sat Nov 23, 2013 7:27 pm

Sparker wrote:Just got mine back from service centre after similar boot up fail.

The repair note said the internal clock had to be reset.

Service centre installed 2.10 and upgraded SSD & RAM - it all works fine now ... though I'm concerned that I had to send it away to get the clock reset and as I'm not sure what caused it I wonder if it could happen again - however I've still another year of warrantee ...

Hi
Did your Kronos display the error message "Start-up Failed Reboot"

Sparker · Post by **Sparker** » Sat Nov 23, 2013 10:56 pm

my message said ""System Start-up Failure - Please disconnect any USB devices and restart" "

so maybe not the same problem as you are having ...

lotty1 · Post by **lotty1** » Sat Dec 07, 2013 3:06 pm

My Kronos is fixed now and is on the way back to me with a new motherboard fitted.

CoreyMast · Post by **CoreyMast** » Tue Dec 10, 2013 3:18 am

Mine failed to boot up recently as well. My warranty is expired so I opened it up to take a look and the SSD Sata cable just simply came unplugged. Replugged it back in and it booted up normally.

shaneblyth · Post by **shaneblyth** » Tue Dec 10, 2013 6:43 am

CoreyMast wrote:Mine failed to boot up recently as well. My warranty is expired so I opened it up to take a look and the SSD Sata cable just simply came unplugged. Replugged it back in and it booted up normally.

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System Start-up Failure

System Start-up Failure

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