Kronos has serious problem with Audio out Clipping/Distort

Discussion relating to the Korg Kronos Workstation.

Moderators: Sharp, X-Trade, Pepperpotty, karmathanever

Post Reply
miljantoto
Posts: 21
Joined: Wed Sep 28, 2011 1:58 am
Location: Belgrade, SERBIA

Kronos has serious problem with Audio out Clipping/Distort

Post by miljantoto »

Sorry danatkorg, QuiRobinez,
I appreciate your opinion and advice very much

but....

Definitely something seriously happening with Kronos. Not Internal Headroom, not the cables, not DAW. Korg Kronos definitely has some serious problem in the audio output.
The sound has a constant distortion and clipping when playing Fortissimo especially in complex chords
This problem started 7-8 months ago , just a little bit but month after month it is raised more and more.
I am not the only one with this problem. There were other users on this forum who notice that but there is no solution so far.Wait and many of you will hear it after while or you will ignore.. :)
Top
User avatar
danatkorg
Product Manager, Korg R&D
Posts: 4205
Joined: Fri Jan 21, 2005 7:28 am
Location: California, USA
Contact:
Contact danatkorg

Re: Kronos has serious problem with Audio out Clipping/Disto

Post by danatkorg »

miljantoto wrote:Sorry danatkorg, QuiRobinez,
I appreciate your opinion and advice very much

but....

Definitely something seriously happening with Kronos. Not Internal Headroom, not the cables, not DAW. Korg Kronos definitely has some serious problem in the audio output.
The sound has a constant distortion and clipping when playing Fortissimo especially in complex chords
This problem started 7-8 months ago , just a little bit but month after month it is raised more and more.
I am not the only one with this problem. There were other users on this forum who notice that but there is no solution so far.Wait and many of you will hear it after while or you will ignore.. :)
Sounds like a hardware problem. Contact your Korg distributor; see the link in my signature.
Dan Phillips
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com
Top
pedro5
Platinum Member
Posts: 1150
Joined: Thu Oct 06, 2011 6:42 pm
Location: Coventry UK.

Post by pedro5 »

Assuming you're using a basic sound programme(German Grand for example), without too many effects and the volumes are set to a moderate level.

Are all outputs affected and producing the same distortion ?
Which includes the main,individual outs and usb etc.


Although the following may not be of much help,but maybe worth considering.
Check the audio inputs for their settings…especially if there's nothing connected.
Turn the volume knobs down for both inputs and have the push buttons in(not the microphone).

If there is something connected,check the levels or disconnect temporarily for testing.

Another trial would be to connect an audio input and monitor its usb output to check for distortion.

You may well have a faulty unit and a service center could be the next step.

Best Wishes.
Top
Post Reply

Return to “Korg Kronos”