Volume Drop Out Issue

[Stephen Butler]

Hello:

My wife recently bought a KROME 61 and absolutely loves it to bits, bar one issue: for some unknown reason the volume drops out to around half its original level while playing. It just seems to cut - still playing, but much quieter. My wife reckons there is some connection with her use of the sustain pedal, but I wonder if that would be the cause of a volume drop out.

I was wondering if anyone here had experienced the same issue with the KROME and/or had come up with a solution and/or cause?

Thank you so much,

Cheers,
Stephen

[farriagada]

Hello:

My wife recently bought a KROME 61 and absolutely loves it to bits, bar one issue: for some unknown reason the volume drops out to around half its original level while playing. It just seems to cut - still playing, but much quieter. My wife reckons there is some connection with her use of the sustain pedal, but I wonder if that would be the cause of a volume drop out.

I was wondering if anyone here had experienced the same issue with the KROME and/or had come up with a solution and/or cause?

Thank you so much,

Cheers,
Stephen

If that's the sound cutoff that everyone's talking about, I think it's a very common problem with Krome. Don't really know the solution yet but maybe this link helps you.

http://www.korgforums.com/forum/phpBB2/ ... hp?t=89650

[langept1]

I am having the same problem with my 2 yr old Krome. Volume just cuts out in the middle of playing. So far only in sequence mode. L or R outputs it occurs with. Tried different cords, not using damper, volume or switch pedals and no luck. Believe it's an internal problem. Tried TRS cables, 1/4"-1/4", 1/4" to XLR, but still happens

[langept1]

Just to clarify this problem has nothing to do with the click pop cutoff problems the piano sound has and the related internal SD card replacement fix. I actually already went thru that and solved that problem, only to be greeted by a new one a few months later where the volume cuts out to near nothing in the middle of playing.