Black plastic inside plug is broken

yonathangodjali · Post by **yonathangodjali** » Fri Sep 25, 2020 9:43 am

Hi guys! So yeah the plug on my adapter is somewhat broken inside the keyboard. Sometimes I still can plug it in and it will turn on but I need to tape it so it won't move. Little movement and it will turn off.

Is buying new adapter the only way to go? I think the black plastic is still stuck in there (as I haven't found it). Or should I try to seek help to open the component?

Much appreciated

voip · Post by **voip** » Fri Sep 25, 2020 12:52 pm

The black plastic insulation that has broken off is necessary for the connector to latch in the power socket on the Krome. From the symptoms described, the broken off part is probably still inside the Krome's power socket, preventing the centre pin of the connector from making a good contact, and will not be very easy to get out. The power connector on the Krome may need to be replaced, plus a new adapter, or at least a new plug.

yonathangodjali · Post by **yonathangodjali** » Wed Oct 07, 2020 7:57 am

voip wrote:The black plastic insulation that has broken off is necessary for the connector to latch in the power socket on the Krome. From the symptoms described, the broken off part is probably still inside the Krome's power socket, preventing the centre pin of the connector from making a good contact, and will not be very easy to get out. The power connector on the Krome may need to be replaced, plus a new adapter, or at least a new plug.

Understood, I'll do that then. Thank you for the help!