KORG Collection Bug Fix Updates --- August 5, 2021

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MartinHines
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Location: Topeka, KS (USA)

KORG Collection Bug Fix Updates --- August 5, 2021

Post by MartinHines »

Korg released bug fix updates today for the following KORG Collection applications:

-- miniKORG v1.0.1
-- Prophecy v1.0.1
-- Triton Extreme v1.0.1
-- Triton v1.3.1

-- KORG Software Pass v1.1.4
** KORG Product Support Contacts **
(they support BOTH hardware and software)


Korg USA Product support -- https://www.korgusa.com/contactus (For fastest service I would suggest calling them on the phone)

Outside the U.S. contact your Korg Country Distributor -- https://www.korg.com/us/corporate/distributors/
pranaearth
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Posts: 207
Joined: Tue Jan 17, 2006 4:59 am
Location: New York

Post by pranaearth »

I didn't get an update to the Software pass, but I did get an update to the M1
Trader One
Posts: 18
Joined: Sat Jan 04, 2020 6:21 pm

Post by Trader One »

I have KORG software pass 1.1.4 (manual download) but it still wont notice that miniKORG and Triton Extreme are installed. Tried to reinstall both, didn't helped. It lists Prophecy as installed but with incorrect 0.1.0 version number.

Other software like Polysix and M1 works fine.
avasopht
Posts: 3
Joined: Wed Feb 03, 2021 7:00 am

Post by avasopht »

I still get an insta-crash with Triton Extreme 1.0.1 when trying to load the InitialCombiE001, and many other InitialCombiE***'s

What's worse about this is that support is pretty much non-existent
drpanties
Posts: 5
Joined: Sun Aug 30, 2020 3:14 pm
Location: Las Vegas, NV

software Triton

Post by drpanties »

I upgraded the Triton to 1.0.3, and now I can't edit patches. When I choose a new patch in Combi mode, the channel goes silent. Weird. Fortunately i kept the installer for 1.0.1, and no problems. Anyone else have this difficulty?
matjones
Posts: 18
Joined: Wed Jan 03, 2018 1:59 pm

Post by matjones »

All good here, i did contact Korg UK support directly about the issue with software pass not showing some of the collection as being installed, got a reply within a couple of hours or so.
It was the same with the migration to the software pass system, support here in the UK is excellent from my own experiences.
Obviously YMMV depending on your location.
VLH
Posts: 4
Joined: Sat Oct 02, 2021 2:37 pm

Updates crash

Post by VLH »

Triton standalone and VST was working flawlessly until I updated it. Same with Triton Extreme. Im running a MacBook Pro i7 quad, 16 gig ram, SSD drive, Big Sur 11.6. Korg needs to address these issues soon. These are useless.
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