KROME -SOUND PROBLEM

[bradkorg]

Thanks for the fix!
So I just got 1 week this new old stock Krome RED, for the first moment testing with the 000: Krome Grand Piano with ARP and Drum Track together to "overload the engine".
I already hear the clicking/plopping/cut offs in the sound, That this product can pass the musical Quality Assurance is unacceptabe production.

So I immediately start googling and found this thread.
Bought a Kingston 8GB class 10 UHS and this morning fixed this crap using the hdd raw copy.(replaced the cuprit sanmax (fake) class10).

Now its fixed the booting is faster and the statics sounds gone as an instrument should sound clean.
Korg Krome's production manager should be fired for implementing a cheap ass microSD card in it!

Thanks for the FIX in this thread!!!

[rivanho]

Some pictures of my Krome during the fix :
http://users.belgacom.net/gc077777/index.htm

[langept1]

The MicroSD Card swap worked! A huuuuuge thank you for all of you who posted instructions on how to do it. I used a SanDisk 16 gig, class 10 card. I used the image on my original card, copied it, and wrote it to the new card using HDD raw copy tool. $10, problem solved!

[rivanho]

I'm glad it also worked for you. Too bad the users must find out on their own what's wrong with the Korg products and no assistance at all from KORG
But now I know this... the Krome will be the last modern Korg i bought. I put more trust in the old Korg gear in my studio.

[rovito]

I just took mine to the repair shop as it's still under warranty. All Korg sent was a micro SD card he said there is a service bulletin about this issue so If you don't want to pull it apart yourself they are finally admitting there is a problem and are working it out. I also have him looking into the touch screen but I don't think that is a s much of an issue.

[rivanho]

Ahaaaaaaa: "they are finally admitting there is a problem and are working it out" ??? It would be nice to see an official publication from Korg.
Until today I allways had the feeling they do'nt care any more once it's sold.

[rovito]

They also sent a new board for the screen issue. My screen was fine but I mentioned it to my service guy and he called them right up and there was a service bulletin for that as well.

[mplata]

I have unproperly work of krome with pedal. I turn on pedal and pushing keys one after another (legato with pedal) and often next key goes off, but I pushed it a second ago... (((

[rivanho]

I have unproperly work of krome with pedal. I turn on pedal and pushing keys one after another (legato with pedal) and often next key goes off, but I pushed it a second ago... (((

Sounds like a bad internal SD card, it's too slow to load the big piano samples when pushing the pedal.

[mplata]

I have unproperly work of krome with pedal. I turn on pedal and pushing keys one after another (legato with pedal) and often next key goes off, but I pushed it a second ago... (((

Sounds like a bad internal SD card, it's too slow to load the big piano samples when pushing the pedal.

Agreed, and how to fix it?

[rivanho]

Agreed, and how to fix it?

If you read the posts above the fix is discribed. If your Krome is under warranty then go to the dealer, they should fix it. If the warranty is over then you can fix it yourself by exchanging the internal SD card for a good quality class 10 card and put the image on it. Everything was well explained before I even did put a link to pictures.
http://users.belgacom.net/gc077777/index.htm

[mplata]

Agreed, and how to fix it?

If you read the posts above the fix is discribed. If your Krome is under warranty then go to the dealer, they should fix it. If the warranty is over then you can fix it yourself by exchanging the internal SD card for a good quality class 10 card and put the image on it. Everything was well explained before I even did put a link to pictures.
http://users.belgacom.net/gc077777/index.htm

Oh! Thanks! You are my best friend )))
Warranty is over , and I was in collecting money state while this forum opeed my eyes )
Thanks! Tommorow I'l fix it... Glad to know that this is so simple!

[orthogonal]

So I tried this fix and it worked well to get rid of the popping and cutting off with the damper pedal down, but an hour later I noticed that when I play a sequence of big chords on different notes I get this static fuzz sound:

https://youtu.be/Scowm5ZwesI

Anyone encounter this or know of a solution? At my wit's end and will return if there is no fix.

[orthogonal]

Note, I've also tried it with a different set of monitors and with various different piano sounds and got the same static problem.

[rivanho]

Note, I've also tried it with a different set of monitors and with various different piano sounds and got the same static problem.

I also had this kind of static distortion together with popping and cut-off piano sounds until I replaced the SD card with a good brand class 10 (Sandisk).
-->> A lot of cheep brands SD cards are not up to the "class 10" speed they promise

If you only have it on piano sounds it means the card you use cannot cope fast enough with the very big piano samples in the Krome.
If you also have it on other sounds (with smaller samples) then it can be some other problem. I only had it on piano sounds and when pressing the sustain pedal.