KROME -SOUND PROBLEM

mpaul · Post by **mpaul** » Sun Mar 30, 2014 7:11 am

Hi,
I have KROME 61 key now for one month. It has a problem were play Krome Piano Sound with release effect, while frequently cut off the note with light 'tick' noise!. This is a sound engine problem or normal sounding? anybody checking this issue ? kindly write your experience.

Wizzard · Post by **Wizzard** » Tue Apr 22, 2014 3:10 pm

Hi,
I kinda have the same issue, when I play or record some piano, I get short "pop" sounds left and right.
At first I thought it would be something with the effects, but it isn't. I tryed resetting, didn't work.
Maybe there is something wrong with the release sound samples of the piano?

Edit: I just tested out a few things, the "corrupted" Piano sounds are the XL.ST Piano oscillatorsounds.
When I put them into a patch with the same settings as the A00 piano, I get the "pop"sounds if I play enough notes.
I will test if it is just within one of the 8 XL.ST sounds or if all of them have the problem

mpaul · Post by **mpaul** » Sat Apr 26, 2014 4:50 pm

Hi,
Lot off thanks for your post and valuable information
I am the first time user in workstation/synthesizer keyboard. I have had played only arranger keyboards,
I also tried that you explained above and I get the same result (that is, when playing 3 or more notes , randomly cutoff notes with "pop noise" left and right ) It is a hardware or software problem?.

Wizzard · Post by **Wizzard** » Sun Apr 27, 2014 12:43 pm

I asked the (german) Korg support about this problem and sent in a soundfile . The guy from the support told me that he can't hear it.
I uploaded the same file on soundcloud: https://soundcloud.com/glass-world-proj ... nd-problem
Moreover he told me to go to my store with the Krome and let them test it, in case of doubt they can send it to the Korg Service.

I personally think that it is a bad solder joint inside the memory (because only one oscillator bank is affected).
So when you are playing the Krome it loses contact to the memory sometimes and the voice is being cut off.
This is just my theory, I'm probably just an amateur like you in terms of technical stuff like this.

So I will bring the Krome to my merchant, I will update you on the case when I get a response from them.
Oh yes, and sorry for my english, it's not the best^^

mpaul · Post by **mpaul** » Tue May 06, 2014 3:59 pm

Hi,
I have contact my merchant and send a video file about the fault, He send the file to KORG. see the file, https://youtu.be/Lq_28-xhFMc

Wizzard · Post by **Wizzard** » Wed May 07, 2014 12:00 pm

wow, your cutoff is by far worse than mine...

What damper pedal are you using?
My Krome only cuts off sounds when I use the damper pedal,
mine is some kind of cheap noname pedal.

Maybe it has some compatibility issues with noname pedals

mpaul · Post by **mpaul** » Wed May 07, 2014 3:39 pm

I don't used sustain or damper pedals for this video, I just used only release knob on the keyboard.

mpaul · Post by **mpaul** » Mon May 19, 2014 12:12 pm

deleted

mpaul · Post by **mpaul** » Sat May 31, 2014 9:56 am

Hi,
Oh... finally solve my Korg krome's sound problem,
Korg send a new DM board to my merchant and they replace with the new DM board. till every thing is okay. Thanks to Korg, my merchant etc.....

yank · Post by **yank** » Mon Jun 02, 2014 7:21 am

Did you try to update OS to version 1.0.3 ? this should solve the problem.

mpaul · Post by **mpaul** » Mon Jun 02, 2014 1:14 pm

Hi,
When I found the problem , firstly I have update OS 1.0.2 to 1.0.3 but I could not solve the fault,, ( the same question also asked to me from Korg).

mpaul · Post by **mpaul** » Thu Jun 12, 2014 1:26 pm

delete

dnollon91 · Post by **dnollon91** » Fri Jun 13, 2014 6:37 pm

Hi I have a Korg Krome 61 the Korg Krome Piano sound ok but nothing
like the one display in the youtube video or even in the Demo. Help me
setup the right sound for the Korg Krome Piano to get the best sound out of
it.

mpaul · Post by **mpaul** » Sat Jun 14, 2014 3:41 pm

Hi,
You can edit piano sound with on board knobs at desired level and use damper/ sustain pedal and also use good quality dpeakers or headphones.

jnaut · Post by **jnaut** » Mon Jun 16, 2014 7:12 pm

dnollon91 wrote:Hi I have a Korg Krome 61 the Korg Krome Piano sound ok but nothing
like the one display in the youtube video or even in the Demo. Help me
setup the right sound for the Korg Krome Piano to get the best sound out of
it.

I responded to you in the other forum. Quality monitors is the only way to go. 5".

Here's a set I strongly recommend:

http://www.sweetwater.com/store/detail/ ... fgodsK8Aew

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KROME -SOUND PROBLEM

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