Dead Motherboard

Jrperser · Post by **Jrperser** » Mon Aug 01, 2016 1:56 am

My KX61 failed to boot. Stopped in the same place others have indicated. Did all the suggested resets. 3 weeks later, the guys are the nearest authorized repair center said the motherboard crapped out. I don't abuse this board and have no idea what could have caused this. Leary about playing it live now. Don't want to get all the way to a gig and have it fail to boot.

geoelectro · Post by **geoelectro** » Mon Aug 01, 2016 2:12 am

Sorry to hear that. Electronics do fail. They are man made and anything can happen. Even so, we all have come to depend and trust the electronics we use. It's not a bad idea to consider failure is a possibility and have some kind of backup plan.

Geo

apex · Post by **apex** » Mon Aug 01, 2016 2:41 am

Is there somewhere we can buy a replacement just to have a spare?

SeedyLee · Post by **SeedyLee** » Mon Aug 01, 2016 3:43 am

Sorry to hear that's the outcome, must be a bit disappointing.

If electronics were universally reliable, there'd be no need for service centres, spares or warranties

The motherboards used in the Kronos are pretty high quality components from Intel and Asrock, both of which have experience in manufacturing components for embedded devices. But like everything, they can fail.

The good news is that, being commodity hardware, they should be easily replaced.

Speaking of which, has anyone had any experience retrofitting the updated Kronos 2 motherboard (Asrock) into the Kronos / Kronos X?

ronnfigg · Post by **ronnfigg** » Thu Aug 04, 2016 5:01 am

How old is your K61? If you are out of warranty and not afraid to use a screwdriver, you could pop the bottom and check that everything is seated properly, such as the RAM, drive cables, etc. When my original K61 died under warranty, the repair shop claimed a bad SSD and fan. Ultimately Korg replaced the whole machine.

benny ray · Post by **benny ray** » Thu Aug 04, 2016 5:50 am

Sorry to hear that and everytime i power up my Kronos i have a strange feeling almost like my computer booting up something may go wrong. So far so good and the motherboard is usually what goes first. Hope you get your Kronos working soon.

eli125 · Post by **eli125** » Fri Aug 05, 2016 1:59 am

try to backup your data than reinstall softwarehan format the keyboard this can help

ronnfigg · Post by **ronnfigg** » Fri Aug 05, 2016 6:41 am

eli125 wrote:try to backup your data than reinstall softwarehan format the keyboard this can help

The OP said it won't boot, so not sure how he can get to backing up his data. And some Korg gurus only recommend formatting as a LAST resort.

lonelagranger · Post by **lonelagranger** » Fri Aug 05, 2016 1:58 pm

I bought a backup motherboard the same month I bought my Kronos about 5 years ago. I haven't had to use it, but glad I got it. It is a Intel D525MW motherboard. I would google it and see if you can find one.

lonelagranger · Post by **lonelagranger** » Fri Aug 05, 2016 2:02 pm

I see Newegg has three of them (Intel D525MW) in stock at $123.75.

Escapegoat · Post by **Escapegoat** » Thu Aug 11, 2016 2:33 pm

Managed to buy a 'just in case' board for £45 this week.

OP- hope you're soon sorted, thanks for prompting me to act.

Jrperser · Post by **Jrperser** » Fri Aug 12, 2016 3:02 am

Jrperser wrote:My KX61 failed to boot.... dead motherboard.

Thought I would update you on the resolution...

Repair center said they can't get the parts for months and months. Offered me the full purchase price back under the warranty. I think they just took a shortcut. Took the warranty not out any money. So it sucks and it doesn't depending on your viewpoint.

I don't have a Kronos now, could put the money toward buying a new one but I'm a bit gun shy. Can get a new Kronos 2 88 at Guitar Center for $3200.

Had an M1 since the early 90's. Never crapped out or had a single problem.
Have a Yamaha Motif I got in early 2000's. Never had a problem.
Playing a Korg SV-1 live and so far so good. It's red AND Italian.

Not sure what I'll do now.

GregC · Post by **GregC** » Fri Aug 12, 2016 11:31 am

Jrperser wrote:
Jrperser wrote:My KX61 failed to boot.... dead motherboard.
Thought I would update you on the resolution...

Repair center said they can't get the parts for months and months. Offered me the full purchase price back under the warranty. I think they just took a shortcut. Took the warranty not out any money. So it sucks and it doesn't depending on your viewpoint.

I don't have a Kronos now, could put the money toward buying a new one but I'm a bit gun shy. Can get a new Kronos 2 88 at Guitar Center for $3200.

Had an M1 since the early 90's. Never crapped out or had a single problem.
Have a Yamaha Motif I got in early 2000's. Never had a problem.
Playing a Korg SV-1 live and so far so good. It's red AND Italian.

Not sure what I'll do now.

You had the X model. Did you buy it used or new ?
From where ?

What country are you in ?

How much time ( months/weeks of ownership)passed before the MoBo on your X failed ?

McHale · Post by **McHale** » Fri Aug 12, 2016 4:40 pm

Jrperser wrote:
Jrperser wrote:My KX61 failed to boot.... dead motherboard.
Thought I would update you on the resolution...

Repair center said they can't get the parts for months and months. Offered me the full purchase price back under the warranty. I think they just took a shortcut. Took the warranty not out any money. So it sucks and it doesn't depending on your viewpoint.

I don't have a Kronos now, could put the money toward buying a new one but I'm a bit gun shy. Can get a new Kronos 2 88 at Guitar Center for $3200.

Had an M1 since the early 90's. Never crapped out or had a single problem.
Have a Yamaha Motif I got in early 2000's. Never had a problem.
Playing a Korg SV-1 live and so far so good. It's red AND Italian.

Not sure what I'll do now.

Yep. Happened to me and MANY others. I picked up a 2nd spare motherboard for my Kronos but I'd never buy another Kronos or PC-based Korg synth again that's for sure. They clearly have a problem somewhere that they haven't resolved (or tried to resolve).

I stopped using mine to be honest. It's not dependable enough for gigging (or even sitting in a case as was the case when mine crapped out).

-Mc

dfahrner · Post by **dfahrner** » Fri Aug 12, 2016 5:26 pm

McHale wrote:Yep. Happened to me and MANY others. I picked up a 2nd spare motherboard for my Kronos but I'd never buy another Kronos or PC-based Korg synth again that's for sure. They clearly have a problem somewhere that they haven't resolved (or tried to resolve).

I stopped using mine to be honest. It's not dependable enough for gigging (or even sitting in a case as was the case when mine crapped out).

-Mc

Of course, YMMV, as they say...I've been gigging with KRONOS for about five years now and never had a problem...and I sure haven't seen "MANY" reports of dead m'boards, here or anywhere else...

df

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