NOT OK!

[Asena]

After 8 month of using my pa 4 x, i had 4 times freez on stage and 2 times at the studio.
Not good.

https://www.youtube.com/watch?v=7w9uOBoZzhM

https://www.youtube.com/watch?v=rXQZY-sXbQM
KORG Pls Any explanation about whats wrong here?
All i did was Style programing!!!
2.4 is on board and 360 MB of RAM SAMPLES inside.

[ozdaniel(AD)]

After 8 month of using my pa 4 x, i had 4 times freez on stage and 2 times at the studio.
Not good.

https://www.youtube.com/watch?v=7w9uOBoZzhM

https://www.youtube.com/watch?v=rXQZY-sXbQM
KORG Pls Any explanation about whats wrong here?
All i did was Style programing!!!
2.4 is on board and 360 MB of RAM SAMPLES inside.

There are multiple locking possibilities and start with sampling, wrong programming, wrong settings, etc! I have Pa4x since November 2015 and I have not encountered any problem other than the bags already solved by KORG(OS 1.2.4).
If you wish, please send me your set and I promise I will tell you where your problems are coming from, otherwise I can not help you.
In my personal set, I use 790Mb of RAM samples uncompressed(394Mb of RAM compressed), 9876 samples, 208 Drum Samples, 201 Multisamples and I do not have any programming problems when I create a new style, or when I play live or in studio!
I do not understand anything from the video's you post, sorry.
PS: Today I saw a car accident(VOLVO) on the street and I honestly do not know how it happened !!! Maybe VOLVO Bugs?!?! I mean, it's "NOT OK!"... I apologize for this joke!

Regards
Daniel

[guitpic]

I've been gigging with my PA 4X about 6 times a month since I bought it last June. No problems....not even a hiccup.

[korg1]

I Had a few crashes and freezing problems,even when changing styles...factory styles,untouched......yes,there are still bugs,so NOT OK means NOT OK for sure!!!!!!

[Asena]

Well, ÖD Thank you!
But no, I cannot make anyone sure that the KB ,s OS is not OK!

If you are a great Programmer than you must know that there is better bit Rate on 4X , than Forex, PA 80!!!
So if a style are maded on the Korg PA 800, Pa 1 X or PA 2, And the set had a journey between 12 difrent models, And in the end landed on my PA4X YES it can be trubel.
So to the point, YES WE HAVE BUGS, And YES KORG Knows it!
And I realy hope they will fix it.
it,s imposible for me to explain it.
But after, 20 Years of Sound designing in Studios, Using of AKAI,EMU, FAIRLIGTH, And many many others, And Even worked for Liontracks Italy, I know this work.
Well lest see, If there is a new OS on the way.

[evo3]

Maybe my experience regarding freeze can help you a bit.

I found out that if I let the USB cable plugged in to the Notebook and I shut down the Notebook, the Pa4X is freezing.

Therefore just do NOT let the USB cable attached to any device if you not really have to use it.

This means I have my Pa4X since March last year and had NEVER a freeze on stage.
I explicit NOT use any Notebook or Workstation during my gigs.

[BR]

After 8 month of using my pa 4 x, i had 4 times freez on stage and 2 times at the studio.
Not good.

https://www.youtube.com/watch?v=7w9uOBoZzhM

https://www.youtube.com/watch?v=rXQZY-sXbQM
KORG Pls Any explanation about whats wrong here?
All i did was Style programing!!!
2.4 is on board and 360 MB of RAM SAMPLES inside.

Asena,
I had the same freezing as you when I was editing the Drum (Snare, Kick, etc...) in the same page as you have in your video with a FACTORY STYLE.
I didn't report it because I thought it would be useless if there is not reply or solution from KORG. I just gave up and leave with it.

[D575]

After 8 month of using my pa 4 x, i had 4 times freez on stage and 2 times at the studio.
Not good.

https://www.youtube.com/watch?v=7w9uOBoZzhM

https://www.youtube.com/watch?v=rXQZY-sXbQM
KORG Pls Any explanation about whats wrong here?
All i did was Style programing!!!
2.4 is on board and 360 MB of RAM SAMPLES inside.

Asena,
I had the same freezing as you when I was editing the Drum (Snare, Kick, etc...) in the same page as you have in your video with a FACTORY STYLE.
I didn't report it because I thought it would be useless if there is not reply or solution from KORG. I just gave up and leave with it.

BR you should not have to live with this considering the Premium price you have paid for this keyboard, I know there are many Happy PA4X owners out there who are NOT experiencing these issues and i think i am right in saying they are in the majority, so if you or anyone else who may be plagued with these problems as I have been in the past, which hopefully are now all behind me after receiving a replacement pa4x recently (thank goodness) then between your dealer and korg they should be helping you and others with these ongoing issues with a solution after some investigation from them given your own personal situation and circumstances with your PA4X... my advice considering the difficult time I experienced.....try not to give up when looking for help and assistance which you have the right and also deserve to receive, fortunately I have a very supportive dealer and with the right intervention I'd like to think my problems are now resolved.

[BR]

BR you should not have to live with this considering the Premium price you have paid for this keyboard,........try not to give up when looking for the help and assistance you have the right and deserve to receive,

Agree with you and thanks for the encouragement.

Unfortunately regarding support from my dealer, since I bought my Pa4X on line (not from local store) and am busy with my gigs (lack of free time),
It is not very practical and convenient for me to have support and following up the troubleshooting with my dealer.

We'll see, maybe Korg company one day will take care of these issues and will release an efficient update.

Good for the users who did not encounter or experienced these issues,
but that does not mean these issues/freezing do not exist on some other user's Pa4X (for example; like mine).

Thanks.

[Asena]

I,m not the only one here who got this kind of freeze of OS!
i,m also member of other forums, and YES there is many more people who digs in this KB!
Well after this problems and no response from KORG, I think i will search for replacement, AND BELIVE ME, if i,m gonna return my PA4X after 8 month of use, I will return all my cash back, for sure,
i,m not the person who will accept this kind of things.
I have respectly mailed KORG many times, THEY DO NOT EVEN MAILED ME BACK!

Roland/Yamaha/Ketron/Gem/ etc, they have always returned back whit sollutions.
Korg thinks they are safe now after winning the award.
Comon , Even Elvis was KING!
Even MJ was king of pop, BUT, They are gone.
I do not say all is crap whit KORG, no, But i do not want to wait 4 weeks for my keyboard to be fixed. This is my Work and living.

[ozdaniel(AD)]

How do you explain that some have no problems and others have problems with Pa4x?
We all use the same operating system, OS 1.2.4 !!!
Have you ever questioned whether you can be wrong or that you are not using a Pa4x correctly?
I tried to help you to find solutions, but we did not get any answers from those with problems!
The solution is only if you send me, your personal SET or Backup to see where you've been wrong.
It's a free site and we can write what we want, but without constructive collaboration, we do not get any results.
I repeat; Personally, I have no problem with my Pa4x, works exceptionally!
PS: Congratulations to KORG for winning the award with Pa4x, best Arranger Keyboard ever.

Regards
Daniel

[Asena]

OZDANIEL , Hi my friend,
After working 20 years whit this i belive that i,m not so bad to find this by my self,
I must say thank you anyway for you,r kindnes.
I cannot send any of my set files SORY!
There is problems and many users know this, So pls do not misundarstand me, We are traying to solve it of course, But, i have my big concerts in M
20 of maj, nad here is stres, i do not have time to search all this now, i must fix my set file,
and pls do not say that there is 100% Working OS,
We have problems whit STS and Some Style editing features.
I also know people who is great style programmer sound designers around the globe who knows that there is some bugs that Korg must fix.
I also love that KORG wins the award BUT, dont ignore the OS, and make this KB of the year be even better,
Fix the OS, and let us solve the problems before a new Korg PA5

[ozdaniel(AD)]

Now there is no need for a new arranger, like Pa5x! KORG Pa4x can still become even stronger with just a consistent update and I assure you that it is fighting against any competition!
The new KORG Top Arranger, I do not think it will be called Pa5x and It's just a personal prediction...
I do not work at KORG, I'm just a simple user and sometimes collaborator for KORG Romania and KORG Australia, it's a hobby!
I am a musician with more than 30 years experience in studio and live music and I think I have quite a good understanding of the KORG Pa series operating system, nothing more than that.

Regards
Daniel

[Asena]

Dear Daniel, I know you, And i like you,r work, i have friends that is from Romania, And Belive me, I love the Romanian musicians, They make better sounds than KORG it self for use in my kind of music.
I,m proud of you,r great work, no problems whit that , the only problems are you do not undarstand what i,m suffering of here, just think i have maded many great things to use whit my KORG,s. YES i like this KB,s but there is no god supprt from KORG, becouse some time it,s realy difficult to tel Korg whats wrong and i belive i,m the only one who lifts this upp!
I do not care if they like it or not, if i know that there is problems whit some futures than i must tell them , Becouse after mailing and trying to solve 3x problems, i was hoping to get a working KB whit more features and fuctions.
I know also what i,m talking about,
I,m Programing this KB 8 hsrs minimum at my studio, And YES i know how to do this, And yes, i,m recording my styles on Daw, And yes ,im making personal samples, And yes i,m a Sound designer, So what, i,m not better than you and thats not my point, only becouse of that i,m realy diging inside this KB it does not mean that there is a Safe OS.
I do not say the keyboard is useles , I just want us al know that the KB has bugs, And as you can se abowe, i,m not the only one who knows this and experince this.
Best Reg/Asena.

[ozdaniel(AD)]

Dear Daniel, I know you, And i like you,r work, i have friends that is from Romania, And Belive me, I love the Romanian musicians, They make better sounds than KORG it self for use in my kind of music.
I,m proud of you,r great work, no problems whit that , the only problems are you do not undarstand what i,m suffering of here, just think i have maded many great things to use whit my KORG,s. YES i like this KB,s but there is no god supprt from KORG, becouse some time it,s realy difficult to tel Korg whats wrong and i belive i,m the only one who lifts this upp!
I do not care if they like it or not, if i know that there is problems whit some futures than i must tell them , Becouse after mailing and trying to solve 3x problems, i was hoping to get a working KB whit more features and fuctions.
I know also what i,m talking about,
I,m Programing this KB 8 hsrs minimum at my studio, And YES i know how to do this, And yes, i,m recording my styles on Daw, And yes ,im making personal samples, And yes i,m a Sound designer, So what, i,m not better than you and thats not my point, only becouse of that i,m realy diging inside this KB it does not mean that there is a Safe OS.
I do not say the keyboard is useles , I just want us al know that the KB has bugs, And as you can se abowe, i,m not the only one who knows this and experince this.
Best Reg/Asena.

Brother Asena!
Like many other users, we have been in this forum for over 10 years and we know as well as KORG has always solved real problems, even if in a few cases they were a little late, it is important to solve them even come with improvements in the operating system! But what I can not accept is that 10 years ago, we all are helping us here, and now I see 90% that it's not fair, especially when it comes to real issues!
Look, suppose I'm a potential buyer of Pa4x, I'm here on the site to inform me and I only see problems, what do you think the decision is taking?!?! Do you think it's right?
KORG has proven he can solve any real problems and I think it's up to us to be more friendly and correct in what we're writing here!
However, all companies producing these tools do everything they think, with or without our opinions!
However, KORG has shown he's listening to us from time to time...

Regards
Daniel